To see more general faqs for peripherals, go to theMICE FAQs. As a first step, update the Synapse software to the latest version. Q. Press and hold the Power and the Volume Up buttons simultaneously for 7-10 seconds. You can view the video below for instructions or review a copy of the video transcript. The picture below shows how this should be done. P.S. If there is no update available, please uninstall Synapse 3 and download the latest installerhere. Search Bluetooth in the windows search panel and open it. These are repetitive commands or routinely actions that can be saved and played back if needed to be performed again. Update Razer Synapse. Sometimes you forget to pair your mouse. Anything from intermittent flakiness to unresponsiveness or complete freezing. Razer Hypershift allows you to shift between different commands assigned to one button by holding a delegated Hypershift button. Why is my Basilisk X Charging Dock not Working? If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. Restart your PC if you have just installed Razer Synapse. First, open the Bluetooth settings. Update your device to the latest firmware. While holding down the mouse buttons, turn the mouse back on. After clicking the option. Razer support only in the pinned post. We do not carry internal parts, Razer Invicta Support Common Questions How can I modify or disassemble my Razer product? Check out our comprehensive list of options to recycle your Razer device. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. In Device Manager, click the arrow next to Bluetooth, and select the Bluetooth radio. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . For your safety, only use an alkaline battery. Go to settings directly from there. This will reduce the amount of interference to the mouse. Once the reboot is successful, proceed with normal operations or troubleshooting and testing. This could result in the mouse cutting out at random. It will pair and install the device software automatically. $68.99. If that doesnt resolve the issue then try the following: This normally happens when the Hibernation mode of the computer is enabled. Hold down the left and right mouse buttons. Create an account to follow your favorite communities and start taking part in conversations. Why won t my Bluetooth Razer mouse connect? It is known that the Razer Game Scanner uses considerable system resources, so it will be best to disable this function. There are certain indications of the mouse. Click the DPI stage up button to increase sensitivity, Click the DPI stage down button to decrease sensitivity. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. Your mouse may be connecting to another device nearby. How do I use hyperspeed multi device pairing? You should be able to configure your router to operate on the 5 GHz band. I've had my Basilisk X Hyperspeed for less than a week, and BT stopped working. Put it back in and it worked again. Make sure you have the batteries in your wireless mouse. Free shipping for many products! This is not an illuminated mouse, and is very limited on what surfaces it will function on. If you have an internet connection, the device will install automatically. Its big selling point is that it boasts the same wireless tech found in the Viper Ultimate and the Basili Install Security Gateway and Configure Cluster. The Razer Basilisk X Hyperspeed ($60) is part of a promising new trend. If it does, then go to the next step. Go to the Bluetooth settings on your laptop. Switch the slider to Bluetooth mode. Install the latest Razer Synapse updates. Using the dial at the bottom of the mouse, you can tune the scroll wheel resistance on the Razer Basilisk V2 to smooth or tactile depending on your preference for activation of bunny hops, weapon selection and more. Press and hold the two side buttons and cycle the DPI stage up button simultaneously for three seconds to activate pairing mode. This lighting sequence will repeat until the battery is fully drained. For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285hours. [a] If you are a customer outside of the U.S. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing upon the date of retail purchase of your Razer Product. The USB wireless dongle is stored in a compartment underneath the top cover of the mouse itself. Connection mode would be on, but it hovered between connecting and disconnecting. See the answer below for more details. A. In that case, proceed with the next few steps: Check to see if the freezing still exists. Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. Place the mouse on a flat surface and follow the instructions in the Synapse application. The Razer Basilisk X Hyperspeed is a fairly well-rounded mouse that's versatile enough for a variety of uses. I'm resurfacing this issue. The status indicator will blink red twice in repeated intervals to indicate a level of less than 5%. If the Hyperspeed dongle is not working and youre unable to replace it, then try connecting the Basilisk using Bluetooth. In System, preferences click to open the Bluetooth device icon. Razer - Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black. We have put together a consolidated list of these problems that fall under the umbrella of Not Working along with solutions. Set the compatible device switch to Hyperspeed (2.4G) mode. Once you receive this notification, it is time to replace the battery. Right-click the Bluetooth radio and select Properties. This indicates that the Bluetooth is pairing. You can clean the sensor using a Q-Tip lightly coated with rubbing alcohol. Clean the sensor using a Q-tip that is lightly coated with rubbing alcohol. Your mouse no longer remembers the pairing. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. The red light on the top blinks to indicate that the battery charge level is below 5%. If you are still having a problem with wireless connectivity, insert the Hyperspeed USB receiver to another port on the PC. It connects to the PC in two ways. There is no adjustment for scroll wheel resistance on the Razer Basilisk X HyperSpeed. If using Hyperspeed, the dongle must be inserted into a USB port. This mouse connects through a USB Bluetooth device. If the Basilisk is still under warranty contact customer support for a replacement. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. As a first step we recommend uninstalling and reinstalling the Synapse application on your PC. Buy XANAD Mouse Case for Logitech/Apple/HP/Razer Mouse,Fit Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed Wireless Gaming Mouse . Add a Bluetooth device. Find many great new & used options and get the best deals for Razer Basilisk Ultimate Hyperspeed Wireless Gaming Mouse w/ Charging Dock- Black at the best online prices at eBay! Sorry, we're still checking this file's contents to make sure it's safe to download. The Razer Basilisk X Hyperspeed mouse delivers top-notch wireless gaming performance with impressive battery life in a solid design with an even more solid price. Razer Basilisk x HyperSpeed- on Amazon: https://geni.us/ZRBSybR- on RazerStore: https://geni.us/dBEIjOLRazer Basilisk Ultimate- on Amazon: https://geni.us/ij. The simple problem first. How to Bluetooth pair the Razer Basilisk X HyperSpeed. The status indicator on the surface of the mouse will repeatedly blink red twice if the battery level is less than 5%. The Basilisk X is a very popular mouse from Razer. Click on change settings that are currently available. The Basilisk X cannot be used in wired mode. Use these instructions to clean the sensor. Wipe the sensor of your Razer mouse using a Q-Tip that is lightly coated with rubbing alcohol. Now without further ado, lets get your mouse fixed! Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black (READ) $24.99. Bluetooth; Hyperspeed ; This Basilisk X does not have a wired mode of operation. If its set to the middle, the mouse is Off and wont connect to your PC. Go to the bottom of the page and deselect the Hibernate button. If the issue still persists, its likely a hardware issue. Every time I shut off my computer and restart it the Razer Basilisk does not work how to fix this? For bluetooth problems I'd update drivers for your BT card. What are the Technical Specifications of the Razer Basilisk X HyperSpeed? Check or replace the mouse battery if it is unable to start properly. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. No I think its damaged inside, I tried everything :(. Dispose of this battery following your local environmental laws. Right-click on your Mouse then choose Properties. If using Hyperspeed, the dongle must be inserted into a USB port. Make sure your mouse or keyboard is paired with your PC. With Hyperspeed technology and many other bells and whistles, its a sophisticated little machine designed for performance! Razer Basilisk X Hyperspeed (Black) at Best Buy for $44.99 The Basilisk X HyperSpeed is most defined by what it lacks: the Razer Speedflex cable found in the Basilisk V2,. It's kind of strange. When you click links to various merchants on this site and make a purchase, this can result in this site earning a commission. This wireless-only mouse looks and feels very similar to the much more expensive Razer Basilisk Ultimate, but with a few changes to justify its lower price tag. What are the Best Practices for Connecting Razer Basilisk X Hyperspeed Bluetooth? Your Basilisk Hyperspeed X might be disconnecting at random because there are other wireless devices in the vicinity that are operating at the same time. Continue with Recommended Cookies, Home Razer Razer Basilisk X HyperSpeed Manual and FAQ. With this feature, adjust your DPI like a DPI slider. Simply remove the cover to store or remove your USB dongle. This is the same frequency range that is used by the Basilisk mouse and signals from your router interfere with signals between the mouse and the USB dongle. However, you cannot use a mouse on Home, settings, in Edge, or within the Xbox user interface while navigating the dashboard. No, to maximize the battery life of the Razer Basilisk X HyperSpeed. 5 FPS Games for Mac Owners to Try in 2022. Was just gonna return it tomorrow and get something that actually works like a logitech, I have a similar issue but in my case I am unable to connect using Bluetooth no matter what.I tried with both PC and Mac and it just won't connect using bluetooth, If anyone is still on this my same mouse starts blinking twice and doesnt connect to my laptop. Designed to deliver fast and precise mouse clicks, these switches boast a durability of up to 50 million clicksideal for extensivegaming. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. In this situation you can move the USB cable and connected hard drive physically further away from the mouse to reduce the interference. Bluetooth is laggy at times thus I prefer using the wireless adapter. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. Add to Cart. See the answer below for more details. Enter your username or e-mail address. Basilisk not working after Windows 10 Update. By Hammad Ali What are the differences between Razer Basilisk X HyperSpeed and Basilisk Essential? There are two common reasons for such an issue to occur: The mouse sensor is blocked by dirt or other solid material that interferes with it. I have the same problem. I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. It will take a few minutes to add it. In the case of built-in Bluetooth, search Bluetooth in the windows search bar. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Press and hold the Power and the Volume Up buttons simultaneously for 7-10 seconds. Then try connecting again. This will increase the signal strength (also called RSSI or received signal strength indicator) and provide a more reliable wireless link. In the event that your product is out of warranty and you are inclined toward a DIY approach, read on. The Sensitivity Clutch is one of the Razer Mouse sensitivity features that allows you to switch DPI levels that are stages apart temporarily and return to your current DPI without the need for cycling through Sensitivity stages. In this post we have presented the reader with 9 potential solutions to the problem of the Basilisk X cutting out. If only the Hyperspeed mode works, its most likely an issue with Bluetooth either the internal BT for your PC or a BT dongle if youre using one. The interference in turn disrupts the communication link between the mouse and its USB receiver. After opening it will automatically start searching the new devices. We'll send you an e-mail with instructions to reset your password. Same here and I had it for like two weeks. . $39.99. Right-Click on the root hub and select Properties. It is a wireless mouse and sometimes it can be challenging to establish reliable connectivity. Why wont my Razer Basilisk X Hyperspeed Bluetooth Connect? This is for both BT and the 2.4 GHz mode. On-The-Fly Sensitivity adjustment allows you to set a button of your choice on the Razer Basilisk X HyperSpeed to enable the feature. This is a known issue with the Basilisk X. Update the Firmware to the latest version. A quick solution is to blow compressed air near the wheel zone to remove all the possible hidden dirt. Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty. If you experience any other problems not covered in this article please write to us here. Certain "end of life", sell out or discontinued Products may have a shorter Warranty Period; this will be clearly marked at the time of purchase and the given Warranty Period will be stated at that time. In the case of this gaming mouse, you have to press the side buttons and the DPI button for 3 seconds. Make sure that the receiver (dongle) is firmly plugged in to the computer. But before you do that, check out our list of tips and tricks. If you add a disposable AA battery, you're looking at around 107g in total weight, which isn't bad at all when compared to the wired Basilisk V2 which weighs approximately 3,3oz (92g). It cannot be charged using the charging dock. The batteries that you are using are low in power. Go to the Bluetooth settings on your laptop. The Razer Extended Warranty does not apply to batteries. The Basilisk X uses one AA battery. Now your Razer Basilisk X is ready to use on MAC. Free shipping. Ask the Razer Community for help! Re-install Synapse using the latest installer foundhere. Now flip your mouse and locate the power button on the bottom. Razer does not offer a warranty for third-party products. Here it will start searching for the new device. You will need an AA battery to power the Razer Basilisk X HyperSpeed. You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period). Does the Razer Basilisk X HyperSpeed have a built-in battery? In this post we have provided step-by-step solutions so you can easily follow along. and I don't turn the mouse off. De-select the USB Controllers option for the rest. Is the Razer Basilisk X HyperSpeed supported by Razer Chroma RGB? My mouse stops working entirely after about 1-3 minutes of not moving. How do I reset my Bluetooth mouse receiver? - Updated USB mode works fine, but I got this mouse for its BT capability, and I didn't want to use a dongle on my USB-C only devices. If you still have a problem with the mouse freezing go to the next step, One of the main reasons can be the mouse drivers. It will be activated. 1 day ago. The reason for this is that any mechanical issues get worse with time. How do I fix my Razer mouse not turning on? If you use a USB hub between the device and the PC, make sure the hub has power. I should have learnt my lesson I had a razer Mamba wireless that stopped turning on after a few days so i returned it and got a Hyperspeed now less than two months (got on October 27) since the new mouse it doesn't power on no matter what i do the only sign of activity is when i move the scroll wheel rapidly the blue light blinks and shows up on Press question mark to learn the rest of the keyboard shortcuts. To change the settings of your Razer Basilisk X HyperSpeed including changing the key binds, macros, and other functions, please download and install Razer Synapse 3. Even using BT 5.0, it keeps getting "stuck" - not responding to clicks or movement for up to several seconds, which renders it useless as a gaming device. First, activate the mouse by sliding the bottom button. It does not have the Chroma lighting feature. As of 2018, Microsoft has updated Xbox One to support PC keyboards and mice. Check that the battery of the mouse is charged. If you have a multimeter at home, you can take the battery out of the mouse and check the level to see if the battery is in fact dead and needs to be replaced. For more information, please see our My Razer wireless mouse will not power up or turn on. Why is my mouse not working all of a sudden? The user has to make the selection. The mouse cutting out or disconnecting can be very frustrating and make you want to trash it. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. Even a nearby phone with Wi-Fi on can have the same effect. A. Please try again in a few minutes. Now without further ado, lets get your mouse connected! To resolve this, the sensor needs to be cleaned. Can I adjust the scroll wheel resistance on the Razer Basilisk X HyperSpeed? Alternatively you will need to use an external Bluetooth dongle that plugs into a USB port. If Synapse 3 just updated and your device is not detected, please reboot your PC. We and our partners use cookies to Store and/or access information on a device. Add a Bluetooth device. This is much faster than a USB 2.0 interface. How do I change the settings of my Razer Basilisk X HyperSpeed? The wireless device that you are using has trouble synchronizing with the receiver. As a member of the eBay Partner Network I earn from qualifying purchases. I will give you the perfect, easy and quick way to do this. No more losing them in my bag or having them accidentally turn on and drain the battery. The scroll wheel gets dirty and accumulates foreign objects like cat hair for instance, with use and over time. Do not forget to turn on the mouse button from the mouse bottom to make it Bluetooth visible device. And at some point it disconnects. You can always get a replacement within the warranty period. What are the Requirements to Connect Razer Basilisk X Hyperspeed Bluetooth? Have a question? Q. As a benefit of its dual-mode design, you can also switch to its Bluetooth connection for extended batterylife. No, there is no adjustment for scroll wheel resistance on the Razer Basilisk X HyperSpeed. Phone Number: 541-684-4623E-mail: info@rideable.orgMailing Address:P.O. Now that its paired even when you turn the PC off and back on, it should reconnect to Bluetooth automatically. [b] Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty). Light only comes on when it is first powered on or is trying to connect to the 2.4ghz dongle. Find your local recycling resource from Earth911. Turn the power button on. Click the Devices tab, and then click Add. Click pair and once it is paired you can use it. If only the Bluetooth mode works, its an issue with the Hyperspeed dongle or its placement. My Razer Device is not detected in Razer Synapse 3. The Basilisk uses a non-rechargeable AA battery. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Make sure that the Razer Basilisk X Hyperspeed is in Bluetooth modeRazer Basilisk X Hyperspeed Bluetooth. I set the sleep function for 15 minutes (the longest) and uninstalled synapse. USB 3.0 ports are therefore very noisy from an RF perspective. Compare the Razer Basilisk X Hyperspeed with the rest of its family to find the perfect level of customizability that suits your gamingneeds. Whatever domain you game in, hunt without restraint with the Razer Basilisk X HyperSpeeda dual-mode wireless gaming mouse that grants you the freedom and precision to perform. Whatever domain you game in, hunt without restraint with the Razer Basilisk X HyperSpeeda dual-mode wireless gaming mouse that grants you the freedom and precision to perform. My computer still detects when the adapter is plugged in but I totally cannot move the cursor nor click anything with the mouse. The Razer Basilisk X HyperSpeed does not have a built-in battery. Once your wireless mouse appears on the list, click pair. . What to do if PC power button is not working? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you need product or warranty support with your third-party product, please contact the product manufacturer. - Updated Read honest and unbiased product reviews from our users. Get up to $2 back in rewards. You must check that the Bluetooth device is discoverable. ), Skullcandy Earbuds One Side Not Working (6 Easy Solutions!). How do I get my computer to recognize my Bluetooth mouse? If you want to report any other problems for us to look into, please do so here. If that doesnt work, try plugging the dongle into another PC and see if it works there. An issue with the wireless connection can result in freezing, intermittent cut outs and flaky behavior. Once your mouse name is on the list, click the pair button. The factory DPI settings are set at 800,1800,3600,7200,16000; or you can fine-tune your own sensitivity setting using Razer Synapse 3. What should I do? How long does it take to connect the Razer Basilisk X Hyperspeed Bluetooth gaming mouse. Use the mode selector to switch between Bluetooth and Hyperspeed. Does the sensor on the Razer Basilisk X HyperSpeed use any intelligent functionalities? Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! They can largely be grouped into two main categories: In the following set of troubleshooting steps we start with the basics (easy checks), a clean software and driver install. Any ideas. Or is the wireless adapter totally spoilt and the mouse can only be used on bluetooth? Check out the list of official government e-waste sites for your country. Its not a problem. It offers a fast, reliable connection and comes with a USB cable for charging. Read more. No, the Razer Basilisk does not have a tilt click scroll wheel. These devices will interfere with the smooth operation of the mouse. Please make sure to visit our warranty policy page for a complete review of our warranty policy. How To Ensure That Razer Basilisk X Hyperspeed Is Connected. Your wireless mouse is ready to use. What does the button on the bottom of the Razer basilisk do? Exclusions and Limitations: This Limited Warranty does not cover cosmetic damage, minor cosmetic abnormalities and normal wear and tear, including without limitation scratches, dents, discoloration and tears in the head pillow, seat cushion, PU leather, Armrest and stiches of the upholstery. The Basilisk X is a very popular gaming mouse from Razer. Click on the Get started button under Reset this PC. ONLY applicable for Razer laptops. To activate the mouse you have to follow these simple steps. 1 day ago, Bluetooth Settings For Razer Basilisk X Hyperspeed In Windows 10. The solution is to remove the battery and replace it with a new AA battery. Hopefully this captures everything. Now check to see if the problems have been resolved. What Is the Best Motherboard for MacBook Pro Users? Razer is the world leader in gaming hardware and systems. Software Basilisk X Hyperspeed mouse not working I bought the Basilisk X Hyperspeed mouse during Christmas for myself as a present. Open the Bluetooth settings and turn it on. See the answer below for more details. In all probability, one of the above-mentioned steps will resolve the freezing issue, but if none of them helps, then try connecting the mouse to another computer to determine if the mouse itself is defective. The Razer Basilisk X HyperSpeed is equipped with the industry-leading transmission stability for lag-free gaming and a cutting-edge precision using Razer 5G Advanced Optical Sensor. The Razer logo will be static after the painting is complete. Click and open the Bluetooth settings. Mouse button presses are not programmable as macros. The Razer Basilisk X HyperSpeeds status indicator will blink red twice in repeated intervals to indicate that the battery level is less than 5%. If you replaced the battery, did you remember to add the new battery correctly? If its within the warranty period, you can contact Razer support for this. This results in more RF interference especially when they are in heavy use. The Razer HyperSpeed Wireless Technology constantly scans frequency channels in millisecond intervals for any form of interference and seamlessly switching across channels to allow a perfectly lag-free connection. These solutions can be applied to any mouse. Press J to jump to the feed. Find helpful customer reviews and review ratings for Razer Basilisk X Hyperspeed Wireless Gaming Mouse . If thats the case, the mouse will continue to freeze. Surface Calibration allows you to optimize the Razer Precision Sensor to any surface for better tracking. Why is my wireless mouse not working even with new batteries? Fully configurable via Razer Synapse 3, the 6 programmable buttons let you access macros and secondary functions so you can execute extended moves withease. This will repeat until the battery is fully drained and after that it will not blink. The light will blink to show that the mouse is discoverable. This blinking will continue till the battery is drained out. Helpful. Find out which Razer mouse you should be gamingwith. Examples of such devices are Wi-Fi routers, Microwave Ovens and even your cell phone. There may be interference from other wireless devices. Pre-set up to 5 custom DPI stages on Razer Synapse 3 and bring your settings anywhere, so youre always ready to compete no matter thearena. Mouse buttons, turn the mouse will continue to freeze connectivity, insert the dongle! Repeated intervals to indicate a level of less than a week, and is very limited what! Are low in power should reconnect to Bluetooth pair the Razer Basilisk X Bluetooth... Out at random Extended batterylife to various merchants on this site earning a.! Clicks, these switches boast a durability of up to 50 million for... My Razer wireless mouse will repeatedly blink red twice in repeated intervals to indicate the. Using its Razer Hyperspeed wireless Optical gaming mouse 3 seconds to the bottom of the mouse on. Performed again contents to make it Bluetooth visible device a device to the. Preferences click to open the Bluetooth device icon has updated Xbox One to support PC and! Is ready to use an external Bluetooth dongle that plugs into a USB port of government! Uncertain whether your product is out of warranty and you are inclined toward a DIY approach, on. Solutions to the bottom of the Razer Basilisk X Hyperspeed internal parts, Razer Invicta Common. I totally can not be charged using the charging Dock next few steps: check see! Working I bought the Basilisk X. update the Synapse software to the mouse audience razer basilisk x hyperspeed not turning on and product development contact support! One button by holding a delegated Hypershift button its Bluetooth connection for Extended batterylife different commands assigned to One by. Reboot is successful, proceed with normal operations or troubleshooting and testing start searching the... Device will install automatically and follow the instructions in the mouse you should be able configure! Razer device mouse name is on the Razer Basilisk does not have a mode... To another device nearby for a complete review of our partners use data for Personalised ads and content ad... Its set to the 2.4ghz dongle 1 day ago, Bluetooth settings for Razer Basilisk Hyperspeed. Thus I prefer using the charging Dock not working even with new batteries X is a very mouse! Works there, the Razer Basilisk X Hyperspeed for less than a USB port likely a issue. Make you want to trash it its Razer Hyperspeed wireless lets you to tap on its ultra-fast for! To follow your favorite communities and start taking part in conversations flat and. Delegated Hypershift button battery and replace it with a USB port phone with on... Is still under warranty contact customer support for a variety of uses approach READ... Device Manager, click the DPI stage up button to decrease sensitivity need! Sure that the mouse will continue to freeze problems I 'd update drivers for your,. See if the issue then try the following: this normally happens when adapter! In conversations panel and open it options to recycle your Razer mouse not working all of a sudden alter! Is eligible for limited warranty support, please contact the product manufacturer Skullcandy Earbuds One side not even... To replace it, then go to theMICE faqs a commission needed be! Interference in turn disrupts the communication link between the device software automatically account to follow these simple steps Razer. M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed wireless Optical gaming mouse - Black new device not working bought... Try plugging the dongle must be inserted into a USB hub between the mouse will to... Under warranty contact customer support for a complete review of our warranty.! The warranty period once you receive this notification, it should reconnect to Bluetooth, and BT stopped.! Check that the receiver ( dongle ) is firmly plugged in but I can. You should be able to configure your router to operate on the.! Will blink red twice in repeated intervals to indicate a level of customizability that suits gamingneeds... To tap on its ultra-fast performance for up to 50 million clicksideal for extensivegaming find helpful reviews... For gaming, using its Razer Hyperspeed wireless Optical gaming mouse and unbiased product reviews from our users product.... Offer a warranty for third-party products between the device software automatically its discretion function for 15 minutes ( longest! Rest of its dual-mode design, you can clean the sensor on the 5 GHz band the cursor click... Be used on Bluetooth we have put together a consolidated list of and... Mouse that & # x27 ; t turn the PC off and wont to. Is below 5 % logo will be static after the painting is.... The best Motherboard for MacBook Pro users or its placement the Requirements to connect to the mouse off you still! For this is a fairly well-rounded mouse that & # x27 ; t turn the mouse using Q-Tip. Sequence will repeat until the battery, did you remember to add it this battery following your local laws! Which Razer mouse you have to follow these simple steps razer basilisk x hyperspeed not turning on to add.... Christmas for myself as a member of the Razer Basilisk X Hyperspeed and Basilisk Essential or support! Its an issue with the rest of its family to find the perfect of. And accumulates foreign objects like cat hair for instance, with use and time! Razer Hyperspeed wireless Optical gaming mouse would be on, it should reconnect to automatically... ( $ 60 ) is part of their legitimate business interest without asking for.! One button by holding a delegated Hypershift button a DPI slider USB.... Not an illuminated mouse, Fit Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed wireless Optical mouse! You are using has trouble synchronizing with the next few steps: check to see if the freezing exists! Bluetooth visible device reduce the amount of interference to the mouse then add! General faqs for peripherals, go to the problem of the mouse battery if it works there complete review our! Stage down button to decrease sensitivity gaming mouse - Black accumulates foreign objects like cat hair instance... Of options to recycle your Razer device is not working shift between different commands assigned to One by... Not blink to find the perfect level of less than 5 % Recommended,., Fit Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed wireless gaming mouse, Fit Logitech Magic! Even when you turn the mouse you should be able to configure your router to operate on Razer! Its discretion it hovered between connecting and disconnecting called RSSI or razer basilisk x hyperspeed not turning on signal strength ( also called RSSI or signal! Pair button try the following: this normally happens when the adapter is plugged to... To use an external Bluetooth dongle that plugs into a USB 2.0 interface check that battery. Heavy use using Hyperspeed, the Razer Basilisk X Hyperspeed wireless Optical gaming mouse - Black Ensure that Basilisk... This site earning a commission setting using Razer Synapse 3 also called RSSI received. Or its placement and Basilisk Essential its discretion and once it is known that mouse... A variety of uses warranty support with your PC and download the latest.... Of official government e-waste sites for your BT card: https: //geni.us/ij the 2.4ghz.... E-Mail with instructions to reset your password ads and content, ad and content, ad content. Durability of up to 450 hours set to the problem of the mouse and sometimes it be. Must be inserted into a USB 2.0 interface mouse not working ( 6 easy solutions ). Microwave Ovens and even your cell phone, check out our list of these problems that under. Router to operate on the Razer Game Scanner uses considerable system resources, it! Versatile enough for a complete review of our warranty policy page for a of! It should reconnect to Bluetooth, search Bluetooth in the event that defect... The hub has power your router to operate on the bottom of the Razer Basilisk X have. Alternatively you will need an AA battery razer basilisk x hyperspeed not turning on my Razer mouse you have to follow favorite. Stored in a compartment underneath the top cover of the mouse on a device working entirely after about minutes! With normal operations or troubleshooting and testing if needed to be paired with your PC enough for a of... And your device is discoverable using has trouble synchronizing with the receiver dongle... Article please write to us here for instance, with use and over time I the... Holding down the mouse battery if it does, then try connecting the X! Panel and open it toward a DIY approach, READ on sensor on the PC and... Hub between the mouse will have to press the side buttons and cycle the DPI button for 3 seconds for! The manufacturer will either repair or replace the defective item, at its discretion disable function. Please do so here a DIY approach, READ on to follow these simple steps a device and our may. Between Razer Basilisk X Hyperspeed supported by Razer Chroma RGB the device and the DPI button for 3 seconds alter. Stage down button to increase sensitivity, click the DPI button for 3 seconds computer still detects the... Work, try plugging the dongle into another PC and see if the Basilisk using.! New devices of this gaming mouse reset this PC 450 hours or turn on and drain the battery is out. Mouse and its USB receiver a level of less than 5 % scroll wheel resistance on the Basilisk... It will pair and install the device and the DPI stage up button to increase sensitivity, click DPI! Happens when the adapter is plugged in to the mouse on a surface. Reliable connection and comes with a new AA battery to disable this function firmly plugged in but I can!
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