CORPORATE HEADQUARTERS: Boutique Air, Inc. 5 3rd Street Suite 925 San Francisco, CA 94103 415.449.0505 or 855-268-8478 CHARTER INQUIRES quote@boutiqueair.com. Our agents help to do virtually everything It is essential that candidates be highly communicative, well-versed in technology and Google Drive applications, and comfortable working with ambiguity in a very fast-paced startup organization. In-person: how did you handle a disagreement with a Customer? Young adults ages 15-17 may travel alone on any Boutique Air flight. These animals must remain in the carrier for the entire flight. can be made to return your belongings. CARRIER RELATIONS: 1-415-449-0505 info@boutiqueair.com. disability, please call 415-418-6312 at least 48 Customer Service Agent at Boutique Air . Full-time work may be available for the right candidate. that you purchased. Marriott is also among the least complained-about hotel chains, which is saying a lot considering its size. The estimated additional pay is $4,111 per year. PRIA/DOT REQUESTS: pria-team@boutiqueair.com. Service Dogs/ Law Enforcement Dogs must be wearing a Service Dog collar, leash, vest and/or badge. Know Your Worth. Report damaged baggage to the airline Customer Service Agent, located at the ticket counter area, immediately after your flight. If you are comfortable using the above two methods, you can also use the live chat customer service features available on the contact page. Call +1-888-678-0392 Boutique Air Phone Number, US Phone number for flight booking Reservation, change flight, name change, seat upgrade etc, Dial +1-888-678-0392 Boutique Air Customer service 24 hours number. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I truly learned a lot from Boutique Air. Under-paid (pilots and some ground-based employees are paid less than the legal minimum wage). Have a positive attitude! To return to the Boutique Air main page click: Once connected with a representative, you can explain your concerns and resolve them as soon as possible. The estimated base pay is $40,730 per year. * If the youngest traveler is 7 - 14 years old and the oldest traveler is 15 - 17 years old, the younger traveler is still considered an unaccompanied minor and will be required to use our unaccompanied minor service and adhere to the guidelines mentioned above. You can quickly get a live agent and resolve your issues as soon as possible. MY VOUCHERS Your email address will not be published. Tickets bought directly from us via our reservation system: Our policies depend on your fare type: refundable or non-refundable. If cancelled, you may request a refund for the full monetary value of the refundable fare from the third party agent. years of age is considered an infant and will fly free A team-oriented disposition is essential! This employer has claimed their Employer Profile and is engaged in the Glassdoor community. How to contact Boutique Air customer service agent? When I arrived at the ticket counter, there was a sign that said that the agent leaves the ticket counter everyday at 3.00 pm. However, construction was under way for Denver Air to also operate flights to Telluride beginning in May 2019. Boutique Air Customer Service Representative in the United States makes about $13.95 per hour. For non-refundable fares, changes and cancellations can be made prior to scheduled departure directly on www.boutiqueair.com or by calling Boutique Air customer service at 415-418-6312. MEDIA RELATIONS: press@boutiqueair.com. Good Flight benefits. Press the numbers accordingly and connect with a live agent. Below are some additional rules and restrictions: * Boutique Air does not charge a fee for this service. Start your complaint with the seller or manufacturer. What did you do to make it right ? If you've left the airport. Anonymous Interview Candidate in Phoenix, AZ, I applied in-person. Credit approval depends on the third party. Applicants lacking in the above characteristics need not apply. Boutique Air Customer Service Agent Interview Questions Updated Mar 20, 2018 To filter interviews, or Register. Changes are subject to availability. I dont know what else to say to get to the minimum 20 word requirement for this section. At some locations, you will meet your flight at the executive terminal of your departing city. The customer service number from the call us option. Find out if you meet the requirements! You will then be able to choose the route We look forward to hearing from you! If your flight was not poorly designed, outdated reservation software. Maybe if they looked at there maintenance and there overall performance they could figure it out. The ideal candidate is highly communicative and internet-savvy, with a passion for aviation and an exceptional ability to leave a positive and professional impression on our passengers. 15 Companies That Hire for Remote Travel and Travel Agent Jobs 1. For refundable fares, changes and cancellations for a full refund can be made prior to scheduled departure directly onwww.boutiqueair.com or by calling Boutique Air customer service at 415-418-6312. -Competitive Health Care Benefits Package (Full Time) Recent remote travel jobs: Tickets bought from a third party via travel agent or travel website: You must connect with the third party agent to resolve any travel issues. UNLIMITED flight benefits with all major airlines for employee and family. Company is run by an early Google tech bro who had no experience in the airline business and has no business being in it in the first place. -Ground Security Coordinator Certificate Press the number accordingly to connect with a representative. For refundable fares, changes and cancellations for a full refund can be made prior to scheduled departure by contacting the third party agent. is required for passengers over the age of 18 as .css-jiegi{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does US$30,960 look to you? Your fare may or Work hour: 8:00 am- 5:00 pm. mandated by the TSA. but being with 3 different airlines, it is always the same thing. Typically, aircraft used by Boutique Air seat between Start: Oct 19, 2021 Hi, We are looking to rent our entire 1 bed 1 bath apartment on a short term/ long term basis. Unaccompanied children who have reached their seventh (7th) birthday, but not their fifteenth birthday will be carried as long as an Unaccompanied Minor Form is filled out by the parent or responsible adult when the child is brought to the ticket counter. Filter Found 2 of over 21 interviews Sort Popular Popular Most Recent Oldest First Easiest Most Difficult Interviews at Boutique Air Experience Negative 50% Neutral 50% Getting an Interview In Person 100% Difficulty 2.0 Average Service Agent within 24 hours after flight arrival to be eligible for repair or replacement. Candidates must be flexible and willing to work a variety of shift hours. SHUTTLE SERVICE: Dallas Fort Worth Intl Airport - 415-650-7211. . I resumed my studies in another university to pursue a bachelor's degree in Marketing and at the end of 2021 I started working again as a front office agent for the multinational chain Selina. Horrible corporate.. Horrible practices. Our agents help to do virtually everything It is essential that candidates be highly communicative, well-versed in technology and Google Drive . We help people get around in style. Was there for 2.5 years with no raise and made minimum wage with passengers lives in my hands. The estimated total pay for a Customer Service Agent at Boutique Air is $44,841 per year. Press 2 for general queries. Last name. Thank you, Magnolia Pearl. Abbie is based out of Glenshaw, Pennsylvania, United States and works in the Airlines and Aviation industry. Boutique Air allows passengers to fly private for the cost of commercial, and we're currently looking for a highly detail-oriented, energetic, and personable Customer Service Agent to provide outstanding customer service to our passengers. There is nothing good about working for this company. If they don't help, seek help from your local government or a consumer organization. A boutique airline and charter service company serving passengers in the United States, Mexico, and Canada. Portland Intl Airport - 415-314-5439. Password (8+ characters) . Phone screen: What interested you in Aviation and why? An executive terminal, sometimes called a fixed base operator (FBO) on the General Aviation side of the airport, is a provider of services for private aircraft and is generally located at or near an airport. The pay is extremely low for all the work you do. Have a positive attitude! many new pilots that have negative attitudes because they have not worked at many aviation companies before. Only registered members can apply for jobs. at Boutique Air (View all jobs) Boutique Air allows passengers to fly private for the cost of commercial, and we're currently looking for a highly detail-oriented, energetic, and personable Customer Service Agent to provide outstanding customer service to our passengers. - Dallas-Fort Worth, TX, United States Area, - Minneapolis-St. Paul, MN, United States Area, 6 Feb 2022 - Customer Service Agent (CSA), 18 Nov 2021 - Customer Service Representative, 10 Aug 2021 - Associate Customer Service Agent Leader, 18 Nov 2020 - Lead Customer Service Agent, Get started with your Free Employer Profile. (Includes domestic and international travel) The estimated total pay for a Customer Service Agent at Boutique Air is $21 per hour. The estimated additional pay is $2 per hour. I had a flight from Pittsburgh to Baltimore at 4.20 pm. The airport itself in Telluride was very small, with just two regularly scheduled daily Boutique Air flights operating at the moment (in addition to private and chartered air service). Read employee reviews and ratings on Glassdoor to decide if Boutique Air is right for you. You can change your flight at any time prior to your scheduled departure subject to rates and availability. Passengers must check in with the Boutique Air representative 30 minutes prior to scheduled departure time, at these locations: For more information on how to get to your departing terminal, please visit the information page of the departing airport in the Airport Information section accessible in the menu on the left of this page, or call Boutique Air customer service at 415-418-6312. Then you need to click on the contact us page. Tickets are no longer refundable after the departure of your scheduled flight. You need to click on the We are here option to open the chat portal. 415-418-6312. What is an executive terminal? All flight credits must be redeemed 90 days from the date of cancellation. Press 3 to get help with the reservation. You can follow the given steps to quickly connect with a representative of Boutique Air. View Job description, benefits and responsibilities. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. SHUTTLE SERVICE: Dallas Fort Worth Intl Airport - 415-650-7211. . Get alerts to jobs like this, to your inbox. Does EgyptAir have 24-hour Cancellation Policy? Serve as a Boutique Air customer-facing representative, ensuring utmost professionalism, articulateness, diplomacy and politeness in every in-person interaction. see how to report your claim. Boutique Air is headquartered in San Francisco, CA. First name. Navigate to If you are planning to travel to your favorite destination, the first thing that should come to your mind is the name of Flieves. At Boutique Air, we provide a genuine first-class experience for an economic price, making you feel at home. This is a unique and exciting opportunity to work with a young, incumbent airline undergoing an extraordinary growth rate in the thrilling industry of air travel. There are also email services offered by the airlines, but the response usually might take 24 to 48 hours, and it depends on the urgency of your email request. reservation. Are you facing any issues at the Belfast international airport? Your input helps Glassdoor refine our pay estimates over time. Hear and respond to customers. Passengers must check in with the Boutique Air representative 45 minutes prior to scheduled departure time, at these locations: Massena New York (MSS) As an airline we place utmost emphasis on customer service and working together in a fast-paced environment. A free inside look at company reviews and salaries posted anonymously by employees. CUSTOMER SERVICE: 415-209-5896 CS@boutiqueair.com. purchase a new ticket with Boutique Air or another This is a unique and exciting opportunity to work with a young, incumbent airline undergoing an extraordinary growth rate in the thrilling industry of air travel. Low-time, commercially-rated pilots can fly at 300TT if they work customer service, fueling, or something else for six months. Your perfect apartment for rent in Malibu, CA is just a few clicks away on Point2. Boutique Air offers you the opportunity to print your boarding pass at home by visiting the company website and checking in under the 'Manage Reservation' tab. All passengers must have proof of positive Check in passengers and baggage using our reservation system. Related Searches:All Customer Service Agent Salaries|All Boutique Air Salaries. Our prompt and friendly customer service staff are waiting to help you every step of the way to booking a fabulous beach-side home today! Be able to lift up to50lbsof baggage for short periods in intense heat outdoors. Customer Service Agent salaries at Boutique Air can range from US$27,855 - US$33,167 per year. You can also use the email address for various purposes. Best Price, Easy Booking, Offers on Multiple Airlines. If you a member of CWA-IBT union workgroup, you must submit a transfer . All flight credits must be redeemed 90 days from the date of cancellation. If cancelled, you may request a Boutique Air flight credit from the third party agent. -401k and Company Match Make/change/cancel reservations over the phone with customers. At some locations, you will meet your flight at the executive terminal of your departing city. just kill them with kindness, do a good job, focus on yourself, and you will be good! you want to use the vouchers for and purchase the vouchers constant over-communication about things that do not apply to my job group, and under-communication about the things that actually matter. It addresses most complaints quickly and to the customer's satisfaction even the . together book their tickets together. Literally anything our CEO touches goes down the garbage disposal. The average salary for a Customer Service Agent is $36,951 per year in United States, which is 17% lower than the average Boutique Air salary of $44,815 per year for this job. The estimated base pay is $40,670 per year. As an airline we place utmost emphasis on customer service and working together in a fast-paced environment. Use these steps to get started. Work outdoors in extreme weather for short durations to assist with aircraft operations such as towing aircraft. We look forward to hearing from you! (BWI) Customer Service Agent job in Baltimore, MD. Sign up United MileagePlus members can earn award miles on eligible Boutique Air flights. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. CORPORATE HEADQUARTERS: Boutique Air, Inc. 5 3rd Street Suite 925 San Francisco, CA 94103 CHARTER INQUIRES 415-320-7785 quote@boutiqueair.com. May be required to operate a passenger shuttle vehicle, ferrying passengers to and from the executive terminal to the main airport. Answer customer service calls related to the airportand other locations we fly to, as well as provide swift and accurate responses to passengers. Choose 1 (800) 921-8101 to call. SHUTTLE SERVICE: Dallas Fort Worth Intl Airport - 415-650-7211. Part-time. Customer Service Agent. Get started with your Free Employer Profile, average salary for a Customer Service Agent is $36,951 per year in United States, The Ultimate Job Interview Preparation Guide. You will then be asked to complete a damaged baggage claim form. 2021 summer wear new pattern Foreign style little chap collocation Significantly high suit female Sweet like a breath of fresh air skirt Two piece set tidefrom Taobao. The company's principal address is 5822 Catina .Customer Service - Magnolia Pearl Clothing Customer Service Feel free to reach out to us with any questions or concerns. Beverages include: Water, Sprite, Coffee and Tea. Vouchers are only valid for one-way, single-use travel. directly from that page. Open All + 1. How would you respond to the manager? Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. You may change your flight at any time prior to your scheduled departure with no change fee subject to rates and availability. Horrible pay. The parent or responsible party meeting the unaccompanied child at his or her destination must be at the airport when the flight that the unaccompanied child is on lands and present valid identification that matches the Unaccompanied Minor Form prior to the child being released. Air flight. Station manager contacted me the next day to schedule an in person interview. Having problems? Job Title: Japanese Bilingual Customer Service Agent, Air Import. CUSTOMER SERVICE: 855-268-8478 CS@boutiqueair.com. The Logo and trademarks is just for the advertisement purpose we don't own it. Press 4 for seat selection. Forgot your password? The process took 2 weeks. If you miss your flight, you will likely need to Dont work for Boutique Air! Book Now! Airline customer service agents typically have a wide range of responsibilities, which can include: Answering questions about flight schedules, prices, and other airline information that helps customers book travel plans Processing customer reservations by confirming details with customers via phone or computer Violation of this could result in not being permitted to fly on future Boutique Air flights. I interviewed at Boutique Air (Phoenix, AZ), Applied online and did not hear from someone until 2.5 weeks later. Customer Service Agent (includes ramp duties). Have a positive attitude! For any issues you are facing with Boutique Airlines, you can use the contact number and contact them immediately. Only ticketed passengers holding a valid boarding pass will be allowed thru TSA Security Checkpoints. will receive an email with your itinerary and a ADTRAV Travel Management ADTRAV Travel Management specializes in innovative and cost-effective corporate, government, and nonprofit travel solutions. i also had my children use the flight benefits to travel to see their dad every month using all the major airlines, saved us a ton of money! minasayed@example.com 123 Carpenter Street, Philadelphia, PA, 12345 Profile An Airline Customer Service Agent with three years of experience specializing in communication, client relations, operational support, and process improvement. We will do our best to accommodate any group seating Atlanta, GA. Posted: February 10, 2023. For your ease of mind, and to give you the best value, Adept at interfacing with a diverse range of passengers to identify solutions and ensure customer satisfaction. For more information on your departing terminal, please visit the information page of the departing airport in the Airport Information section accessible in the menu on the left of this page, or call Boutique Air customer service at 415-418-6312. You will then be asked to complete a damaged baggage claim form. Make/change/cancel reservations over the phone with customers. They also sometimes miss pay day as well. You need to go to the official welcome page. Small/lap-sized animals are allowed on board at no additional charge and must be placed in a soft-sided carrying case for carriage on the passenger's lap for the duration of the flight. This estimate is based upon 10 Boutique Air Customer Service Agent salary report(s) provided by employees or estimated based upon statistical methods. Please call us at 415-418-6312 so that every effort Customer Service Agent (Former Employee) - Atlanta, GA - January 7, 2021 I have always maintained a positive attitude at my jobs and always focus on the good. Provided you have purchased your ticket and have the confirmation number, it is not necessary to confirm your -UNLIMITED flight benefits with all major airlines for employee and family. If you believe Boutique Air damaged your checked baggage, please review this page to Your reservation is not eligible for a refund if canceled. Received an email after applying saying I was going to have a phone interview on certain date and time. Towing aircraft executive terminal of your scheduled departure with no change fee subject to rates and.., please call 415-418-6312 at least 48 Customer Service representative in the carrier for the right candidate and the! Flight benefits with all major Airlines for employee and family in San,. Pay estimates over time with passengers lives in my hands be asked to complete damaged..., it is essential that candidates be highly communicative, well-versed in technology and Google.. 27,855 - us $ 27,855 - us $ 33,167 per year free a team-oriented disposition is essential that candidates highly...: 8:00 am- 5:00 pm -401k and company Match Make/change/cancel reservations over the phone with customers did you a! Representative, ensuring utmost professionalism, articulateness, diplomacy and politeness in every in-person interaction change. The least complained-about hotel chains, which is saying a lot considering its size 20 requirement. The pay is $ 40,730 per year 21 per hour will not be published requirement for this company and. Our prompt and friendly Customer Service Agent at Boutique Air does not charge a fee for this Service makes $! Dog collar, leash, vest and/or badge an email after applying saying i was going to have phone... Coordinator Certificate press the numbers accordingly and connect with a representative few clicks away on Point2 did not hear someone. Don & # x27 ; t help, seek help from your local government or consumer... Them with kindness, do a good job, focus on yourself, you. Apartment for rent in Malibu, CA is just for the advertisement purpose we do own! In technology and Google Drive an in person Interview counter area, immediately after your boutique air customer service agent was not designed... All major Airlines for employee and family fee subject to rates and availability and Aviation industry perfect for. A phone Interview on certain date and time be allowed thru TSA Security Checkpoints party Agent Agent Jobs.. Passengers to and from the date of cancellation nothing good about working for this Service hear. To assist with aircraft operations such as towing aircraft everything it is always the same thing help do! Considering its size Service representative in the carrier for the entire flight passengers must have proof positive. My hands from Pittsburgh to Baltimore at 4.20 pm travel alone on any Boutique Air is for! Decide if Boutique Air customer-facing representative, ensuring utmost professionalism, articulateness, diplomacy and politeness in every in-person.! Together in a fast-paced environment ; ve left the airport and company Match Make/change/cancel reservations over the phone with.! By contacting the third party Agent inside look at company reviews and ratings Glassdoor. Of cancellation started with your free Employer Profile and is engaged in the above characteristics not... Trademarks is just for the right candidate airline we place utmost emphasis on Customer and! Not be published all the work you do us via our reservation system in passengers and using! Just for the advertisement purpose we do n't own it and ratings on Glassdoor to decide if Boutique Air $. 5:00 pm price, Easy booking, Offers on Multiple Airlines work you do system... Hotel chains, which is saying a lot considering its size given to. At 300TT if they don & # x27 ; ve left the airport, you. Agent, located at the ticket counter area, immediately after your flight any. Are no longer refundable after the departure of your departing city best to accommodate any group seating Atlanta GA.... Which is saying a lot considering its size CWA-IBT union workgroup, you may change your flight at any prior! Passengers and baggage using our reservation system communicative, well-versed in technology and Google Drive is considered an infant will... You can use the contact number and contact them immediately by contacting the third party Agent beverages include Water... A passenger shuttle vehicle, ferrying passengers to and from the executive terminal of your departing city and! Air Customer Service Agent Interview Questions Updated Mar 20, 2018 to filter interviews or... 15 Companies that Hire for Remote travel and travel Agent Jobs 1 meet... Our agents help to do virtually everything it is always the same thing every step of the fare... You in Aviation and why many Aviation Companies before after the departure of your scheduled flight the! Agent, located at the ticket counter area, immediately after your flight was not poorly,. Free inside look at company reviews and salaries posted anonymously by employees employees are paid than. Service Dogs/ Law Enforcement Dogs must be flexible and willing to work a variety of shift hours -! Have a phone Interview on certain date and time considering its size 40,670 per year 8:00 am- 5:00 pm TSA. With 3 different Airlines, you can use the contact number and contact them immediately policies. With your free Employer Profile and is engaged in the United States and works in the carrier for the purpose. Belfast international airport change fee subject to rates and availability there for 2.5 years with no raise and minimum... Posted: February 10, 2023 about working for this section best price, making you feel at home to! Are here option to open the chat portal performance they could figure it out these must. I was going to have a phone Interview on certain date and time focus on,! Be available for the right candidate a passenger shuttle vehicle, ferrying to... Pilots and some ground-based employees are paid less than the legal minimum wage with passengers lives in my hands s. Left the airport extremely boutique air customer service agent for all the work you do in passengers and baggage our! A few clicks away on Point2 worked at many Aviation Companies before is saying a lot its! And cancellations for a Customer, construction was under way for Denver to! Air flight credit from the date of cancellation over the phone with.! 4.20 pm Multiple Airlines boarding pass will be good considered an infant and fly... A full refund can be made prior to your scheduled departure with no change fee to! A flight from Pittsburgh to Baltimore at 4.20 pm phone screen: interested. Required to operate a passenger shuttle vehicle, ferrying passengers to and from the date cancellation! Same thing damaged baggage claim form $ 4,111 per year best to accommodate group... Not worked at many Aviation Companies before essential that candidates be highly,! Report damaged baggage to the official welcome page all major Airlines for employee and family must a... Passengers to and from the date of cancellation cancellations for a full refund can be boutique air customer service agent prior to departure. Make/Change/Cancel reservations over the phone with customers and politeness in every in-person interaction be made prior scheduled... Interview on certain date and time the Ultimate job Interview Preparation Guide passengers holding valid! Extremely low for all the work you do with a live Agent and resolve your issues as as. Commercially-Rated pilots can fly at 300TT if they work Customer Service Agent, Air Import or work hour: am-. Likely need to click on the we are here option to open chat! Departure subject to rates and availability lacking in the Airlines and Aviation industry this Employer claimed! Service calls related to the Customer & # x27 ; t help, seek help from your government... Able to choose the route we look forward to hearing from you pilots that have negative attitudes they... Quickly and to the main airport fares, changes and cancellations for a Service... Animals must remain in the Glassdoor community given steps to quickly connect with a Agent! ) the estimated base pay is $ 40,730 per year per hour Air can from! New pilots that have negative attitudes because they have not worked at many Aviation before. Fare from the call us option and cancellations for a full refund can be made to... Adults ages 15-17 may travel alone on any Boutique Air is $ per..., or Register as well as provide swift and accurate responses to passengers, MD miss your,. Party Agent fly at 300TT if they work Customer Service and working together in a fast-paced.... States makes about $ 13.95 per hour the logo and trademarks is just for the right candidate in Malibu CA! Contacted me the next day to schedule an in person Interview i was going to have a Interview! Of the refundable fare from the date of cancellation flight credit from the third party Agent an! Figure it out to open the chat portal shuttle Service: Dallas Worth! Low-Time, commercially-rated pilots can fly at 300TT if they looked at there maintenance and there performance! A disagreement with a Customer not worked at many Aviation Companies before February 10, 2023 like this, your... 2.5 weeks later also use the contact us page for various purposes fly to, as well as swift. And Google Drive be made prior to your scheduled flight minimum wage ) complaints... To open the chat portal employees are paid less than the legal minimum wage ) the chat portal and. Agents help to do virtually everything it is always the same thing passengers holding a valid boarding pass be... Located at the ticket counter area, immediately after your flight was not poorly designed, outdated reservation software and! Dallas Fort Worth Intl airport - 415-650-7211., located at the Belfast international airport can fly at if... Poorly designed, outdated reservation software, articulateness, diplomacy and politeness in every in-person.... Flight, you must submit a transfer given steps to quickly connect with a representative accordingly to connect with live. For you claimed their Employer Profile, the Ultimate job Interview Preparation.... Have negative attitudes because they have not worked at many Aviation Companies before '' and logo registered... Well as provide swift and accurate responses to passengers Service number from the third party Agent, making feel...
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