I am trying to make a filter to select only Windows computers which are referenced in the Catalog item. variable name to apply ref qual filter: retail_equipment. How do I force the focus to either remain at the top of the page or return there immediately after completing the filter? Ive run into an issue. April 25, 2022. We would like to show you a description here but the site won't allow us. Also what variable I shoulw use at the form leve? eval(ctrl + g_filter.query = + filter + ;); The other piece is obviously the Script Include. We have this function in a UI script we load on every catalog item, and then its a simple matter of calling it from an onLoad catalog client script when necessary. However we are currently upgrading from Fuji to Helsinki. Or would the LC take so long to render its not worth it. Ive tried ^ORDERBYfield_name in the filterString, but it doesnt seem to work. Skip to page content. Did you ever find a solution to this? Alternatively, just export the vars in your original file, then source "$HOME/variables.txt" and the work is already done. Please advice. servicenow set variable based on another variable. Save the record. My advice would also be to source the file and export everything within the "variables.txt" file. In this piece let us try to filter a Group catalog variable by Active, and filter the Member variable based on the the selected Group using Reference Qualifier. Does Cast a Spell make you a spellcaster? You can only see the display value in the list collector. //Test if the g_filter property is defined on our list collector. For more information, please see our There were more than fifty fields on a single form, spanning six variable sets, with scripts squirrelled away in UI policies and a variety of client scripts to manage the complexity of the process. Would you be able to share your client script with me? thank you, https://community.servicenow.com/thread/177647. However, I managed to answer your question with this script : The difference is that I source the variables.txt file first so all the variables are defined in the scope of this shell with a correct interpretation. Ive also re-written the code so that you only have to type in the list collector variable name one time per script. Script Includes can be a single function, too. remember the set variable value in a for loop. The function itself is working asynchronously?? LC filters by Hardware Items. It should work. Im not positive but I believe this works as well (seems to be working for me) and leverages Prototypes function for waiting for the DOM to be loaded: Thanks John! ./vars executes the files and loads the variables. You should also look at your browser error console to see if there are any error messages. All works for me, but the filter does not run. This table doesnt inherit any table. Each list collector is its own variable set. Youve customized this to use an onKeyUp event. function onLoad() { I generally will use all lowercase with underscores if I need to include spaces in values. There isnt. Ive got two onload client scripts on the catalog item where these two variable sets reside. god is greater than the highs and lows font. //Find the filter elements For example, when form is opened, a custom dropdown field "Location" (Location as Data Source) would autopopulate with the requestor's Location value that is in their User record. April 16, 2018. f youve worked with the Service-now.com service catalog much, youve probably realized that there are some differences between the service catalog interface and the traditional forms that are used throughout the rest of the tool. S. ervice catalog variables can be a challenge to deal with on standard forms when they are displayed in a variable editor. Skip to page content. Click a Data Pill Picker button to select a variable. How to extract the coefficients from a long exponential expression? GlideForm methods are only used on the client. window[collectorName + g_filter].reset(); Event.observe(document, dom:loaded, function() {. It actually looks like they refactored their scripts a little bit and either missed a variable, or changed something about how it works (we no longer have a Fuji instance to compare to), but the end result is that we have to also set the query property on the filter object to get it functioning again. My script is getting stuck in checking the time out and it goes on a loop. thank you, That would reduce the complexity of this a bit. The issue is the field does not consistently load on our Requested Item form if the client script is active so the field doesnt always show up as it should. These methods are used to make custom changes to the form view of records. However, on this new item we are building we have run into an issue, when the list collector variable has write set to admin, when a non SN admin fills out the request, the filter will not apply. The delay was the trick I needed to get the filter to load correctly. Only then do I export all variables of the file by getting only the name of the variable (vname). Checking the display box works ..but is there any other way to make a particular column values available in List Collector. The article above has been updated to reflect these changes. We have a ticket opened with ServiceNow to see what changed. Is there a way to filter collector variables post-submission, say , on the RITM or the catalog task? "Variable name of char. I am expecting to get all value from the table in available section. One of these differences is the List collector variable. It is recommended that new . In this situation we are using a Record Producer in a Service Catalog that creates Incident data. How to properly visualize the change of variance of a bivariate Gaussian distribution cut sliced along a fixed variable? alert(test+filterString); Here it is, it is not as elegant as I'd like. eg You have a list collector on incident table to display all incidents assigned to requester. You can un-comment the lines in the script posted above to hide the filter which essentially makes it readonly. function filterSlushbucket(ctrl, filter) { By default it sets a filter where 'name != null' and 'sys_class_name (CI type)' is anything. great tip, and proving very useful! is not called correctly. Can I use another reference qualifier and I'm just not thinking of the right query to run or would this require something like a catalog client script. i have modified myKeyUp() to myKeyUp(e) and it worked. } To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Group types are actually individual records stored on the group record in a list field. this avoids a problem where the sourced file doesn't consist solely of assignments. When adding the Tree Picker, is there a way when user pick a member of the group it would be able to populate the Assigned To and Assignment Group in one pick? This works great, but it results in a global script that gets loaded all the time when it really isnt necessary. What tool to use for the online analogue of "writing lecture notes on a blackboard"? Im assuming that after I get this script correct Id just need to create a dynamic or advance reference qualifier on my assignment group field (ie javascript: u_INC_FilterAssignmentOnDisableTrigger) am I right? I have tried ACLs, making the tables inactive and clearing the class name for the particular CI Tables in the language table but none of these seem to remove the choices when the class field is selected in the filter? Im not sure I followed the comment trail here correctly so, Ill jus ask. window[collectorName + g_filter].setQuery(filterString); I would give it a test in a ServiceNow demo instance and potentially contact ServiceNow support to take a look. Has 90% of ice around Antarctica disappeared in less than a decade? What are some tools or methods I can purchase to trace a water leak? fil.nextSibling.rows[0].style.display = none; //Filter description text*/ Even the most proficient developers need reference material from time to time. watch_listacRequest(); Hardware That being said we have requirements that users can categorize their own tickets, else the ITIL team will categorize them after submission anyway. Selecting Run Filter does not work. The ServiceNow wiki has some good documentation on this topic so I wont re-hash that here. How can I fix this problem? You need the element to match the element you created in sys_choice, Reference Qualifier: javascript:'name=incident^element=subcategory^dependent_value=' + current.variables.category. To work around this issue, you need to tell your onLoad script to wait before setting the filter. Can i use the same script to filter Look Up Select Box type variable too? It refreshes list collector filters only. The reference field filters Business Services related to the company of the caller, I created a m2m table with a related list on both Company as well as Business Services. http://wiki.service-now.com/index.php?title=Variable_Types#List_Collector, I am new to SN and have probably a basic question. Thats funny you mention that post because I already found that and tried it. On the define relationships form for CIs, I am interested in being able to make changes to the choice list in the filter when the class field is choosen. That code could easy be changed to use another type of variable to set the list collector filter. A is of type string. We are had issues with this in Geneva and now Helsinki. I'm working on a catalog item that has a variable referencing the alm_hardware table that uses a qualifier to filter out only assets based on the cost center chosen (another variable): javascript: 'model_category=xxxx^install_status=x^cost_center='+current.variables.costcenter. ai thinker esp32 cam datasheet By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. That whole page isnt really customizable at all. },1000); Thanks Matthew, this helped a lot. rev2023.3.1.43269. Gracias in advance. fil.rows[1].style.display = none; Also, Don't Read Lines With For and Use More Quotes. servicenow catalog variable types (75) 3625-3013 vendas@casadohospital.com.br LOJA 2 Av. This will install the necessary code and a variable set to add to any catalog item that you . You would need to use client scripts to add and remove choices. Can u please tell-me how can I make dynamic filters readonly?? Tom Dilatushs blog speaks to it. Hey Mark, The first piece is the Reference qual field value on the dictionary entry of the reference field (Assignment group in this case). //Reset the filter query df_uat_tcycle_serversg_filter.reset(); Is there is any default setting where I can configure to get Display Value. Thank you so much for publishing this script. Ive been using this solution for a while now and it works great. So Im returning to this thread a little over a year later trying to find the answer to how to do this asynchronously only to find my own answer here showing how to do it in a way that isnt actually work for me (at least anymore, maybe it was at the time?). Do any one has idea where I am doing wrong. Works like a Charm! After that I have another variable (read-only) that, based on the . Up until recently, the only way to get Advanced Reference Qualifiers to work was to create a global business rule to run the qualifier script. as you see the second variables depends on the first one. read help set to understand what it's doing. The risk is an infinite loop if you dont return immediately after the setTimeout call. On change of the main form's variable, set the preference. San Diego. getControl('caller_id'); toggleHelp ( myVar. Previous items stay in Right hand side of LC I had to make 2 different script inludes to cater each. fulfiller has to go back to request item and has to . Software It works with Admin user, but when I impersonate with the non-admin user, it clears out the list. "Step:2 CLEAR: v_year1, v_week1, v_iweek. The sys_id worked like a dream. trial schedule lipscomb; lyn purves death; do breathe right strips make your nose bigger; former kezi news anchors nameOfCollectoracRequest(null); We found that this script doesnt always work in Geneva. The value is from the user profile. Hi Peter, Once you have this entered click Submit. var myVar = g_form. ` The first list collector will pull in values; it is the 2nd list collector that pulls in all values w/out the filter applied. So how to solve this problem? If your variables already have a relationship To start off, figure out if your two variables already have some sort of relationship. Say you had a choice list of Unix & Linux Stack Exchange is a question and answer site for users of Linux, FreeBSD and other Un*x-like operating systems. eference qualifiers are a powerful tool that every ServiceNow administrator and consultant should have in their tool belt. If the u_disable_auto_populate_assign box is not checked, auto populate the Incident Assignment group field with the support group assigned to the choice CI**/, //return parent and child assignment groups in the lookup for the CI selected (but don't default populate anything), Send a Knowledge Link when Attaching Knowledge, Modifying the Label of Form Fields With Client Scripts, Prevent Circular Relationships in ServiceNow, Walking the ServiceNow CMDB Relationship Tree, http://community.service-now.com/blog/slightlyloo, Application Portfolio Management (APM) assessment challenges, Knowledge Translation using Localization Framework and Azure, Localization framework fulfillment (LP, LRITM, LFTASK), Thanks! Diversity, Inclusion, & Belonging Training, GlideDialogWindow: Advanced Popups Using UI Pages, Swapping Hardware Assets in ServiceNow with HAM Pro. I've updated the article. this solution does not work on firefox. 1) After logging into your ServiceNow instance, let's first add a new Item into our Service Catalog. //Type appropriate comment here, and begin script below (The newValue comes from another variable from the same item when the user selects it from a drop down value). In this article Ill show you how this can be done using a common example of filtering the Assignment group to display only groups for the Assigned to value. can you use script include in clientscripts? Found the issue Theyre saying the EXE. I can click the magnify glass and select the same value from the list and it then it filters correctly. Since 2009, ServiceNow Guru has been THE go-to source of ServiceNow technical content and knowledge for all ServiceNow professionals. Get used to your client scripts being broken in Service Portal. Your shell is expanding $myexportedvar before somecmd ever sees it. New post: Application Portfolio Management (APM) assessment challenges servicenowguru.com/service-now-mi, New post: Knowledge Translation using Localization Framework and Azure servicenowguru.com/knowledge-mana, New post: Localization framework fulfillment (LP, LRITM, LFTASK) servicenowguru.com/uncategorized/. Have you ever had the requirement to create a variable where the options change based upon another variables selection? You must create a dictionary entry override for the incident table. Where watch_list is whatever you named your list collector. I create a request for Server-StorageBox and once the request is fullfilled it will create a relationship in a table. I have to go in, re-do the filter manually and run. If you really do need to export these for a subprocess to pull from its environment: this loop checks that the line is an assignment (kinda) and that the first character is not a comment hash. When setting a value, ensure the data type of the field matches the . hi, Note that this script is . Do you have any idea why? Is there a way to sort the filtered list? Configure the dictionary of assignment_group when i execute the script file, my first variable gets loaded, while the second doesn't: it's because after loading the first variable host, it doesn't remember its value to use for setting the second variable index. Our article entitled Move List Collector Options may give you some ideas. I have field with User sys_ids comma separated, how to select these users in list collector on Client Script. So I thought I might be able to modify the sys_popup view for the table so I could at least control what is displayed, but that does not work either. Note that this script is designed to respond to a change of another field. I have been working on adding the a reference field to catalog variable itself (list collector) as a filter. If you can set it up in demo so that I can see the issue then I could try to take a look there. "$HOME"/variables.txt; set +a. UNIX is a registered trademark of The Open Group. Its kind of a cool idea because then it means I dont have to hard code the filter string in the script. window[collectorName + g_filter].setQuery(filterString); window[collectorName + g_filter].reset(); Hi Sandy, this solution has been tested and confirmed on all browsers, including firefox on both Mac and PC. None the less, from the looks of discussions on Community others may be interested in a work around for the DOM restrictions. The following Catalog Client Script can be used to set the default filter value for a field and optionally remove the filter completely. With that upgrade we will start using the Service Portal instead of the ESS (CMS) portal solution we currently use. The reference qualifier here is important. which planet has the longest orbit around the sun; abandoned churches for sale in california; can you eat dwarf cavendish banana; cape coral police hiring process I worked a bit on glide_list on form ( not getting value from catalog). v_year1 = wa_var . Is it possible to put an condition in the attribute field? Most commonly people are exporting a variable and then doing something like somecmd "$myexportedvar". You can recursively call setMyFilter on a set interval, checking if the g_filter property of the list collector has been defined. //Apply a default filter to the list collector variable Unlike a traditional variable set, which is a collection of singular variables, a MRVS allows the population of an arbitrary* number of rows of data, displayed in a table format, with a series of predefined field columns. We have a use case where as provider I'm providing Devices and Services to the customers. The client would like the user to be able to select an Incident Category as well as an Incident . The GlideForm API provides methods to customize forms. Can I change reference table on B based on value in A? Types of service catalog variables. *Read the value of variable which used has entered on sel. But the same is not working when we upgraded to Helsinki. Its also a fact that ServiceNow ships with the Prototype library, so you would think they would support the common pieces of that library. Letting users select categories may be specific to the scope of the clients work. The client would like the user to be able to select an Incident Category as well as an Incident Subcategory. I guess there should be some additional options or parameters to pass to make it (export ?) ( Table only have one column and many record created for that column). made this a little bit more versatile. Often times a good client script may not run simply because another one is breaking and stopping all client-side processing. This tool adds to your system, a Variable Set.This variable set contains a catalog client script, but no actual variables (this is expected). I know there is no list_collector variable in form, I have 3 option slushbucket, glide_list and field_list. The onLoad function is called when the page has been loaded. So SN may have a better way of doing this, but since they havent cared to document it I came up with my own function which accomplishes the task. You could use g_sc_form with the getControl method. The first piece is the 'Reference qual' field value on the dictionary entry of the reference field (Assignment group in this case). Whether you're a new admin or a seasoned consultant, you're guaranteed to find quality solutions that will aid you in your ServiceNow journey! Is there is any document available for this? I prefer Event.observe to wait for the load event to do what you describe. With list collector attribute no_filter Ive got pre-filtered list that can not be changed by user (no_filter attribute only hides filter on client). Is there a way to display other field in list collector instead of Default field. On the Test Item, look at the related variable set. what is the java script or best way to accomplish this, If youre using the solution described in this article you would need to set up a list collector variable to display those users. Take note, we have other items with list collectors set to write = admin and the default list works and you can move items from the left to the right. Implementation. I have tried this but get an error saying var_nameg_filter undefined. Subscribe to get the latest news, events, and blogs. The odd thing is that it is only impacting several of our forms, not all of them that use this client script. If you have any simple queries, you could directly copy it from your list view filter and paste it in the field. Heres a community post that lists an example that might move you a bit further along. var appCollectorSysID = form.getControl(collectorName).id; Unfortunately both methods return the same value, which is not the sys_id but must align to some other ID. //If it hasn't rendered yet, wait 100ms and try again. var filter = window[listCollector + g_filter]; So we should have an officially supported method sometime in 2014, if were lucky . You did such an amazing job. ` technical specialist salary lucid motors Asking for help, clarification, or responding to other answers. On a side note, you should protect your variables with ${}. Reference Qualifier. the query works fine, but once the user clicks Add filter button and adds the desired filter and clicks upon the Run filter button, The filter does not works upon the filter entered by the User ? I would love to get some other fields in there, Heres a link that can help: The load event on window only fires after all page images are loaded, making it unsuitable for some initialization purposes like hiding page elements (so they can be shown later)., I chose the dom:loaded event because it appears to be the equivalent to using. Since the launch of Jakarta release, Service Now has introduced a dynamic reference qualifier field on the List collector variable and you dont have to create client scripts for the same. In JavaScript, dynamic variable names can be achieved by using 2 methods/ways given below. Id like to keep the client scripts at the item level because Im using the variable sets on other items. The above approach wont work consistently because the acRequest function is called before the callback to setQueryAsync. Is email scraping still a thing for spammers. this is the code i am using.. it works fine in IE and Chrome as well, but filtering action does not happen in firefox. However, if in a script the element name is a variable, then gr.setValue (elementName, value) can be used. Thanks for lighting fast reply. Here is the Category Variable configuration: Here is the Subcategory Variable configuration: Make sure this one is a Lookup Select Box. I found one. My list is on sys_user_group. you can use it on Service Catalog variables as well. Just make sure you set the UI type field on the client script form to Both. Not sure when our customer will be upgrading so we are looking for a Berlin solution. In Calgary there is a new feature where they now give us the ability to assign client scripts and UI policies at the RITM/Task level so we would not have to set the write role to admin for our variables. just tested it on demo, (dev laptop item). After a bit more research Ive found a way that does seem to work. So it all boiled down to a simple typo The joys of development . I need it to run both when the form shows up, and if needed, when someone also runs an additional filter. The way to add variables in the tasks without having to go through the workflow slush bucket (Catalog task activity) There are two ways to add the variables on the catalog task: Through the catalog task If we then impersonate a user with an itil role the filter starts working as expected. The element HAS to match in your reference qualifier for the subcategory variable. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Because of this, group type values are actually sys_id values rather than the label of the group type. 2. The functional equivalent using Event.observe syntax for what I coded would be: Is there are reason why you choose the window.onload event instead? Great Work On Eureka version! PTIJ Should we be afraid of Artificial Intelligence? They are going to submit an enhancement to have a way to pre-filter catalog list collector fields. That sounds like the typical response from an inexperienced support person who doesnt understand how customers actually use the system :). What happened to Aham and its derivatives in Marathi? You cant really make it truly readonly, you can just hide the filter when you dont want it to be modified. Does Cosmic Background radiation transmit heat? Suggestions? LC filters to all software items. Notice that there's already something in there, SubmitForm (SharePointForm1). All validation of examples was done using . The values that will be populated in the 'Model' field are dependent on what is selected in 'Make'. While upgrading I noticed that this client script does not work in the Service Portal. With no further ado here's how to test and set this up if you want to see it in action. Has the term "coup" been used for changes in the legal system made by the parliament? Youre on the right track. This is a great idea. between configuration_items and g_filter.setQuery(answer); No space is necessary. You do need to make sure the appropriate checkboxes are set on your catalog client script to run the script on Request and Task forms. https://servicenowguru.wpengine.com/system-ui/customizing-slushbucket/. sandy. The following Catalog Client Script can be used to set the default filter value for a field and optionally remove the filter completely. ServiceNowVariable2Version: Rome VariableCatalog Item . i have a text file variables.txt where i store my variables. I have written a catalog onChange script to filter the list collector. Event.observe(window, load, function() Since 2009, ServiceNow Guru has been THE go-to source of ServiceNow technical content and knowledge for all ServiceNow professionals. I am filtering on group type. Sign-up to get the latest news and update information from ServiceNow Guru! g_form.setDisplay(collectorName, true); On-demand functions will only work if you make sure that the name of your script include matches the name of your function EXACTLY! Then it computes newvar based on what the values of var1 and var2 are. The hiding of the filter itself no longer works in Fuji. Do EMC test houses typically accept copper foil in EUT? But this is some time not working correctly, once you select values and click on lock it convert value values into sys_id ( and that too not full sys_id). Then when you are opening the MRVS via the "Add" button, it invokes the "default value" script which reads it. I had to change the last lines: window[collectorName + g_filter].reset(); user changes choice to Hardware This reference lists available classes and methods along with parameters, descriptions, and examples to make extending the ServiceNow platform easier. Connect and share knowledge within a single location that is structured and easy to search. Some variable types accept variable attributes. I dont know why the customized version isnt working in your environment though. You may like to know that you can add no_filter in the attribute field on the list collector to hide the filters now. This script is still very much a necessity though. If your query is dynamic and depends on other variables on the form. Asking for help, clarification, or responding to other answers and tried it event do. The values of var1 and var2 are purchase to trace a water leak column.. Inludes to cater each stopping all client-side processing letting users select categories may be specific to the customers the. What the values of var1 and var2 are copper foil in EUT functional equivalent using Event.observe syntax what. Directly copy it from your list view filter and paste this URL into your ServiceNow,... Script the element you created in sys_choice, reference Qualifier for the load to! Is only impacting several of our forms, not all of them that use this script... The LC take so long to render its not worth it because of this bit! A problem where the options change based upon another variables selection the setTimeout call, clarification, responding. To do what you describe because another one is a registered trademark of the variable ( read-only ),! Kind of a bivariate Gaussian distribution cut sliced along a fixed variable ever had the requirement to create a for! A while now and it worked. to wait before setting the filter completely from your list collector on script... We currently use here it is not as elegant as I 'd like script that loaded. So it all boiled down to a simple typo the joys of development use client scripts the! I could try to take a look there add a new item our. The Open group is necessary have field with user sys_ids comma separated, how to the. ( e ) and it goes on a side note, you should also at... Before the callback to setQueryAsync stuck in checking the time out and it goes on a side note, need... Different script inludes to cater each for and use More Quotes the second variables depends on items... ( vname ) from the looks of discussions on Community others may be specific to the customers further... With on standard forms when they are going to Submit an enhancement have. Around this issue, you agree to our terms of Service, privacy and. Run simply because another one is a registered trademark of the ESS ( CMS ) Portal solution we currently.. One time per script here but the same is not as elegant as I 'd like filterString! Community post that lists an example that might Move you a description here the. Call setMyFilter on a side note, you can add no_filter in the list collector has been the source. The non-admin user, but the same script to wait before setting the filter completely it it... Function, too there any other way to pre-filter catalog list collector look at your browser error to... The list collector ) as a filter to select these users in list has! Then gr.setValue ( elementName, value ) can be used to set the list and it }! Scripts at the form shows up, and blogs Step:2 CLEAR: v_year1, v_week1, v_iweek long expression. Your ServiceNow instance, let & # x27 ; ) ; toggleHelp (.. Our Service catalog that creates Incident data is the Category variable configuration: is... Store my variables our terms of Service, privacy policy and cookie policy of a cool idea then! Filter: retail_equipment var1 and var2 are powerful tool that every ServiceNow administrator and consultant should in! 'S doing name to apply ref qual filter: retail_equipment some good documentation on this so. Submit an enhancement to have a text file variables.txt where I store my variables filtered?. Script inludes to cater each 1 ) after logging into your RSS.. On adding the a reference field to catalog variable types ( 75 3625-3013. Copper foil in EUT click a data Pill Picker button to select an Incident Subcategory based upon variables. A request for Server-StorageBox and Once the request is fullfilled it will create a request for Server-StorageBox and Once request. It in action several of our forms, not all of them that this... You should protect your variables already have some sort of relationship add to any catalog item that can... Or would the LC take so long to render its not worth it script Include runs servicenow set variable based on another variable additional filter are! People are exporting a variable, then source `` $ HOME/variables.txt '' the. Saying var_nameg_filter undefined reference Qualifier: javascript: 'name=incident^element=subcategory^dependent_value= ' + current.variables.category filters correctly of! Are used to set the default filter value for a field and optionally remove the filter itself no works! Within the `` variables.txt '' file a use case where as provider I & # x27 ; m Devices. Now and it goes on a side note, you agree to our terms of Service, policy! A water leak copper foil in EUT rendered yet, wait 100ms and try again section! To wait for the dom restrictions post-submission, say, on the group record in a Service.. Been working on adding the a reference field to catalog variable itself ( list collector on Incident table between and... Is a Lookup select Box type variable too to test and set this if! Element name is a registered trademark of the clients work must create a to! While now and it worked. agree to our terms of Service, privacy policy and policy! Sort the filtered list you, that would reduce the complexity of this a bit More ive. Manually and run Event.observe to wait before setting the filter which essentially makes it readonly the attribute field demo! Watch_List is whatever you named your list view filter and paste this URL into your instance... Slushbucket, glide_list and field_list this RSS feed, copy and paste it in action makes readonly... Look servicenow set variable based on another variable select Box type variable too watch_list is whatever you named your list collector on script. Just tested it on Service catalog that creates Incident data typical response from an support. Copy it from your list collector instead of the group type your client scripts being broken in Service Portal of. In Service Portal when I impersonate with the non-admin user, it clears out the list filter! Be upgrading so we are looking for a field and optionally remove the filter does not simply... Value in a table ctrl + g_filter.query = + filter + ; ) Thanks... Default setting where I am trying to make custom changes to the of. As provider I & # x27 ; ) ; the other piece is the. A lot all the time when it really isnt necessary ServiceNow wiki some... Entry override for the Incident table trademark of the clients work hand side of LC I had to make particular! The group record in a list field then do I export all variables the... Then doing something like somecmd `` $ HOME/variables.txt '' and the work is already done your environment though pass make! Page or return there immediately after the setTimeout servicenow set variable based on another variable has some good documentation this. In Fuji can click the magnify glass and select the same script to before. On B based on value in a table several of our forms, all! Has entered on sel like the user to be modified the other piece is obviously script... Have written a catalog onChange script to filter the list collector the news... I force the focus to either remain at the item level because im using the Service instead! Time per script clears out the list collector take so long to render its not worth it for in... Response from an inexperienced support person who doesnt understand how customers actually use the system:.. Clear: v_year1, v_week1, v_iweek upgrade we will start using the Service Portal of. Sets on other variables on the it on Service catalog variables as well as Incident! Tool to use for the Subcategory variable configuration: here is the Subcategory variable 's doing avoids. To set the preference your onLoad script to filter look up select Box variable. The second variables depends on other variables on the group record in a table longer works in.. Functional equivalent using Event.observe syntax for what I coded would be: is there is any default where... Are currently upgrading from Fuji to Helsinki catalog list collector options may give you some.! The acRequest function is called before the callback to setQueryAsync hand side of I! By clicking post your Answer, you agree to our terms of Service privacy! Take so long to render its not worth it Read help set to understand what 's... Knowledge within a single function, too same is not as elegant as I 'd like can see second! Has n't rendered yet, wait 100ms and try again to hide the filter completely function is called when page... It results in a work around this issue, you should also look at your error. You choose the window.onload event instead there is no List_Collector variable in form, am! Of them that use this client script does not work in the Service Portal instead of page... The variable sets reside around Antarctica disappeared in less than a decade post-submission. Doesnt seem to work has entered on sel every ServiceNow administrator and consultant should have in their tool.. Two variable sets on other variables on the client scripts to add and remove.... But get an error saying var_nameg_filter undefined ticket opened with ServiceNow to see it in the legal made! A set interval, checking if the g_filter property is defined on our list collector variable and again. Online analogue of `` writing lecture notes on a blackboard '' joys of development consist of...
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