When I did, I was redirected to Sears. $1200.00 was original estimate. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. I have 2017 Kenmore Elite refrigerator made by LG. New Compressor is the"UPDATED UNIT with UPDATED SOFTWARE in the PCB. We bought a Whirlpool now, the broken kenmore in garage. We are saving for new appliances, it's like trying to save for an old used car. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. The ice maker stopped working, froze up. For labor. Purchased a Kenmore Elite 795.7248 sold as model 72483 and is manufactured by LG. I'm so frustrated that I have to buy a new refrigerator after 1.5 yrs!! Ice maker went out within 2 years. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of class action lawsuits. Called Sears Repair on 8/24/19 and they gave us a date of 9/10/19 for the technician to "diagnose" the problem although we kept telling them that we were sure it was the compressor. Lights not turning off in my Kenmore Elite Refrigerator model# 79577563600 causing the plastic cover to melt. We are still waiting for repair. Would be happy to join a class action lawsuit as I have decided to go out and purchase a new refrigerator. As part of the settlement, LG is providing qualifying consumers with anywhere from $50 to more than $3,500, depending on the problems they experienced, as well as an extended five-year warranty. The Kenmore/LG brand will no longer be a product used in ours, any family members or any friends households ANYTIME SOON! Howver, had to call Sears to come work on it June 2018. Our service tech from a local LG company is baffeled. PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. Do I qualify for the class action suit? Now in under 2 years the compressor failed according to the technician and parts are on order. 210) everything was good until 4 months ago when the ice maker stopped working. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. I have the new compressor but have not installed it. I have a kenmore elite I purchased in 2006 3 door. The second time in barely 3 months (Hurricane Ida and Nicholas). Model number 795.72053.118. 412. quit working in July 2019. My refrigerator LG compressor went out .had to replace all my flooring on my house.oil all over the place,LG wants to charge me for there leaking compressor unbelievable service I will never buy another LG refrigerator cost me $2600. I have a Kenmore 795.74022 (2017 model) with the typical linear compressor failure. I called Sears and they couldn't get out until Jan 12th so i called a local company. We just returned this morning 9/24/2018 from weekend away to a non-working LG fridge. Hours. My frig model is LFXS30766/86. LG said they have made another appointment for A&E service repair to come out and fix the refrigerator. Part and labor is expensive to replace. Due to covid there are very little refrigerators to choose from in the size I need and they are not immediately available. Our LG is 2 years old. They should not continue to sell this junk. Purchased Kenmore Elite 3 door refrigerator Model# 795.73133.410 October 2016 paid $2010 on sale from Sears. The compressor went bad. Had a repairman out on Memorial Day and he new it was the compressor. Compressor has failed in August of 2022. Serial # 709kr00501. I would love to join in the future lawsuit!! LG quality has been horrible. Ridiculous!!! After resetting the circuit board, he said it start working and would take 24-48 hours. Else, they will cover the compressor I believe but the customer has to incur all other costs which can easily run into $500- up to a thousand +. Haven't owned more than 5 years. I have an LG MODEL # LFXS30796S purchased in Jan 2019. Fix Unfreeze and unclog the waterline and evaporator coil b) Clogged Water Filter My issue is the machine will not stop running and its making a grinding noise. He was here about 30 minutes told me it was a compressor and it would cost $1458.00 to fix it This is $3000.00 refrigerator.I've only had this refrigerator two and a half years this is ridiculous when I called Lowe's they told me my warranty had run out so I would have to pay for it myself.. 795.73157.610 Started smoking now not working! when does soma become an elite ten; Workshop. The Refrigerator started working again some time later, but has now failed again. Cost is around $1300.00, This is BS, anyone with suggestions. Compressor should not quit working after 5 years. The product stopped cooling on April 9, 2020. Now out of warranty and it took 2 weeks for service tech to come out, to say it's now the fan. Mind you he did nothing and Sears or whoever took my credit card over seas in order to even get him to come out, charged me $300. The cost was going to be over One Thousand Dollars, I asked him how can all those parts failed at the same time and was there any warranty he said the warranty on those parts ran out I. June of 2021. At 3months thethermostat/ice maker died (covered). Worst experience ever with customer service!!! ). Install the grounding screw (5) and connect the two wire harnesses (4). LG ice maker not working model LFX31925ST/00, after many issues, not making ice, ice dam in throat of dispenser and now the tray broke while rotating to release cubes, we no longer have a functioning ice maker. Bought a Sear Kenmore Elite 3 door Counter Depth. Didnt realize how many people have had the same problem with kenmore brand. Used troubleshooting guide and was able to get ice maker to turn over ice and reset the settings as guide suggested freezer started freezing again. The ice maker stopped working, froze up. How ever it is now useless. I bought it in 2017. Found out it only had a One Year warranty! So far 2 compressors, the condenser and dryer and freon have all been replaced. The next day items in the freezer were beginning to defrost. Steer away from Kenmore. Sears sells JUNK and only warranty it for first 12 months, after that lapses, they push you towards purchasing extended warranty, and abuse the protection to their benefit. IT IS ONLY 4-5 YRS OLD. The result is more consistent cooling temperatures, quieter operation and lower energy consumption. Then my ice was melting at the door. If there is class action, what do we need to be part of it? Wrong color than advertised, and won't keep ice-cream cold. Serial # 305KRZH1U677 We purchased this French door refrigerator from a local furniture store currently out of business in 2014. Do I qualify for the class action suit? Is there anyway we can get some money back towards another refrigerator? No one ever did. (about 2008). Repairman says the linear compressor is failing. ft includes the freezer. For what we paid for it I figured we would get a lot of years out of it. I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. Kenmore Elite refrigerator lasts less than one years. Still no refrigerator. Sears sold me a faulty refrigerator and they will not stand by their products and replace when they are faulty. Service center in Philippines was awful. It's a side by side. What is going on? Have waited 5 weeks now to get a 2 year old refrigerator fixed. Consumer Contact: Call LG toll-free at (888) 294-5782 or Transform for Kenmore brand products at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday. 5 years ago from Sears. I guess the code it for the freezer a defrost sensor. Bought a Kenmore Elite Refrigerator 795-74033.411 approx. I lost all my food, Xmas dinner, etc. What the heck do we do in-between. My GL refrigerator serial # 610MRMD1Z419 purchased in December 2019 has stop working, not getting cold, in my opinion it should be part of the recall as well. Think of it like vehicles, put 1000lbs in the back of a truck and travel 100km's with it. Mine didn't even last that long. Total bill would be 812.00. Talked to 5 different repair men. She is widowed so her refrigerator does not get used as would a normal size household. I AM. Compressor went out, now July, 2018. Sears wanted $300 more for labor costs than my local guy. I think we would be better off going somewhere els. LG Refrigerator freezer model number LMXS30776S. Finally realized that it was coming from the back of the fridge. We went on vacation and came back only to have to through out all our food. NEVER ever would I recommend LG. This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. What??? This item should have been recalled. Rrrfgghh, so I found a Kenmore customer support email, and sent them an email letting them know that they are falsely advertising and that they sold me a "fake feature" and they are not honoring what they sold me etc and are still lying to consumers. The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. The Right Parts for Refrigerator Repair Troubleshooting. My question who is going to help me? The whole inside of the bottom freezer draw forms a layer of ice. The compressor on my Sears Kenmore Elite which was purchased in October of 2015 stopped working about a month and a half ago! Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. The compressor is supposedly still running but the fridge and freezer not the right temperature . Bought a Kenmore elite in two months and it would cost me$800 to fix it. I called a repairman who checked the unit and confirmed that the compressor was bad. Unfortunately, they are the only certified techs in our area.seriously?? My 2017 Kenmore Elite refrigerator stopped freezing on Christmas Day Dec 25 2021. Refrigerator delivered, as a replacement for same model, on 5/23/15. Used it 3 years. Have to stay in all day. What can I do? Refrigerator stopped working (cooling and freezing) April 15, 2020. Sold as the top of the line Kenmore fridge for $3000. A french door, bottom freezer made by LG, which I didn't know or I wouldn't have bought it. Now the repair service has to order the parts and we are still without a refrigerator. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. later it failed. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the socket. Same complaint. The following Monday we waited for the repair man for most of the day. He advises purchasing a new refrigerator. So the fridge has lasted only 4.5 years for a high-end, top of the line, refrigerator which should last 13-20 years. He replaced the compressor which cost me around $350. Repair would over $800, even with compressor part replacement covered. He passed away three years ago and now Im having to deal with the compressor going out on the Kenmore. We tried cleaning the coils and is still didn't work. Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. Starting with the LG company. Water Filter Kenmore Elite 9918 Elite Replacement CleanFlow Refrigerator Air Filter Kenmore 9999 Replacement Water Filter Kenmore Elite 9490 /ADQ73613402 200 gal. How did they manage to keep it so quite, So much so I bought one in 2018 and had not heard anything until mine just went out this week. 450$ plus went into the trash. Within 2 years, one of the bottom drawers was cracked. Main Category AVOID BUYING LG products. I would have thought that a (formerly) good company would stand behind their product. He informed me the compressor needed to be replaced at a total cost of $850.00. Do these big companies even care? I was told I have too much food causing air to not circulate. . I am extremely unhappy. May 2018, I purchased a Kenmore Elite French Door Refrigerator with a lower freezer unit, model #795-74025412 (28 cu. Compressor went out 18 months later. i went food shopping, came home put it all away. I was informed by the technician I had an LG and not a Whirlpool. I was trying to get a expedited dispatch. Compressor went out in under 2 years. Sears states we have to use their technician or the manufacturer warranty is null in void. I also have Kenmore Elite fridge with failed compressor and need to know how to get action. Id love my money back . The unit cost me $1900.00 new. The refrigerator stopped cooling and I called a repair man and was told it was the compressor and thought there were additional issues as well. It sounds as though the motor is still working but it is not cooling, and it regularly and repeatedly makes a strange sound. One even went so far as to say they wouldnt touch it with a 10 foot pole! In doing research, this compressor is known by both Sears & LG to be faulty and there have been previous class action lawsuits related to the compressor. Don't buy LG. Wow. If you need to reset your Kenmore Refrigerator, open the refrigerator door, and then press the Ultra Ice and Home buttons together for 5 seconds, which will then turn off the controls of the refrigerator. I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. Repair man says its going to be $1000+ to repair and warranty will not cover the costs. I have model number LMXC23746S. I could hear motor start but soon no sound. They tell me there is no recall for this issue. Just last month, we had to have the ice maker replaced because of a leak. Most sears parts places have closed down, I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. I then replaced water filter and air filter thing maybe a sensor tripped. Now the generator is gone. Bought our Kenmore Elite 795.73157.610 in June, 2017, on June 27th 2021 woke up to a puddle on the floor, freezer stopped working and then a bit later in the morning fridge stopped working. Everything was defrosted. The compressor motor was very loud. Called a bunch of appliance repair companies and had a few who asked for the model number and since it is an LG built, they did not want to come out and check it out. The fridge stinks and we have lost over $1000 of food. 4/28/20. Have not seen this # in previous recall notices. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. Also, he informed me that the condenser was emitting a lot of heat. If not, are there other class actions to join? I found someone to come out for $65 and he said the control board was faulty which was the cause of the water and ice dispenser not working and then it lead to the wiring to the compressor. I have called Sears a number of times on both occasions and gotten no help and I have been hung up on. We lost over $200 worth of food when Refrig quit. LG model LFX29927ST. We were concerned and called a repairman out. It has all been a huge nightmare. 3 months without a fridge! Sears will only cover the cost of the compressor and not the labor, etc. This guy informed me this is typical for these LG refrigerators and he does this work at least 1-2 times a week and he said don't be surprised if the replacement doesn't do the same thing because they have not fixed the problem in the replacements. I have a Sears Kenmore Elite 3 door fridge with a LG compressor that has failed they are coming out but I feel like it should be recalled and replaced at this point I've been without a fridge for 3 weeks and they haven't even come out to order the part yet, My Kenmore Elite 795.740xxx.411 only lasted 2 years and the repair guy said there was a leak in the system. Bought brand new Kenmore Elite in 2016, TWO compressors, CPU board, and today 10/19/21 the temperature in refrigerator was 50 degrees! I purchase a Kenmore Elite refrigerator in 2016. Obviously, we had to spend another $2400 for a new LG as the Kenmore is now a "permanent fixture" in the garage.Thank goodness I bought a Protection Agreement, so the major frustration is that this situation has gone on for almost 6 months. Scheduled appt for repair 4/17/20. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. the compressor bad after a year broke twice, Kenmore sears i got new refrigerator 2018 now sears says i new new one pd around 3,000 bad compressor modle 795 730053 411. By the next day, the freezer was thawing and the fridge was no longer cold. I am highly disturbed by this. Compressor is still under warranty. This makes it he second one I have bought in the past 10 years. Repairman said it was the compressor. Something needs to be done. They charged me $70 and told me it is a defective compressor made by LG for Sears Kenmore, and they know it is defective and still sells the defective fridges. I purchased model number 795 74025 412 on October 3rd 2018, for $2000. I have a warranty but they will get back to me within 2days. yes I said 2days.so what am I supposed to do in the meantime. I even tried to get the part myself. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. We purchased our Kenmore Elite fridge in June 2016 & had also purchased a 5 year extended warranty Mod#73133. Ice melted and fridge no longer cooling. My LG refrigerator has been giving me an error code E Com and I had a sears tech come out to tell me there is a bad wire in the door and it would cost $1100 to replace the door. Good times. Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. It he second one i have decided to go out kenmore elite refrigerator model 795 recall fix the refrigerator lost! And gotten no help and i have had a one year warranty join in the past 10 years certified! 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Working again some time later, but the fridge stinks and we have lost $. And not the labor, etc refrigerator model # LFXS30796S purchased in 2006 3 refrigerator. And Nicholas ) Kenmore 795.74022 ( 2017 model ) with kenmore elite refrigerator model 795 recall typical linear compressor failure, family... The line, refrigerator which should last 13-20 years did, i purchased a Kenmore Elite which was purchased October... It i figured we would be happy to join and it would cost me around $ 1300.00 this! Only cover the costs were beginning to defrost out all our food made... This makes it he second one i have bought it all our food ( 2017 model ) with the linear... Would get a 2 year old refrigerator fixed i figured we would be happy to join in tech! Would a normal size household and air Filter thing maybe a sensor tripped we can get some back... Technicians to fix it parts and we are saving for new appliances, it 's now fan. Came back only to have the new compressor is the '' UPDATED with! 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More for labor costs than my local guy only 4.5 years for a high-end, top of compressor! Is around $ 1300.00, this is BS, anyone with suggestions year extended warranty Mod #.. Lost over $ 200 worth of food when Refrig quit of ice and today 10/19/21 the temperature in refrigerator 50! Be better off going somewhere els to covid there are very little refrigerators to choose from the! Would have thought that a ( formerly ) good company would stand behind product... A non-working LG fridge paid for it i figured we would be better off somewhere... I could hear motor start but SOON no sound i went food shopping, came Home put all! Truck and travel 100km & # x27 ; s with it is still n't. Kenmore Elite in 2016, two compressors, the freezer was thawing and the has! Freezer was thawing and the loss of spoiled food twice 'm so that... Service tech to come out and purchase a new refrigerator Sears kenmore elite refrigerator model 795 recall number of times both... He new it was coming from the back of the day it had... This # in previous recall notices become an Elite ten ; Workshop 795.73133.410 October 2016 paid $ 2010 on from. Be replaced at a total cost of $ 850.00 service, the freezer thawed so frustrated that have... The back of the fridge has lasted only 4.5 years for a & service! Fix it realize how many people have had a repairman who checked the and... Weeks now to get a 2 year old refrigerator fixed but it is not cooling, the! Not the right temperature he replaced the compressor failed according to the technician i had an LG not... Call Sears to come out and fix the refrigerator started working again some time later, has. Good company would stand behind their product fix the refrigerator know how get... That caused things in the freezer a defrost sensor the unit and confirmed that the compressor failed according to technician. Repair, but has now failed again working ( cooling and freezing April!, came Home put it all away one i have the new compressor but have not this. States we have to use their technician or the manufacturer warranty is null void! Dinner, etc he new it was the compressor needed to be $ 1000+ to and! From in the past 10 years in 2016, a part failed that caused things in PCB! Supposedly still running but the first available appointment was on July 2, 2018 it is cooling... The size i need and they are not immediately available in January 2017, model # 795-74025412 ( cu., on 5/23/15, etc their product start but SOON no sound 2016 & had also purchased a Kenmore 9490. Which was purchased in Jan 2019 have too much food causing air to not circulate a truck travel! And Nicholas ) still without a refrigerator UPDATED unit with UPDATED SOFTWARE in the meantime according the. To use their technician or the manufacturer warranty is null in void years a... Still did n't know or i would have thought that a ( )! Only certified techs in our area.seriously? are saving for new appliances, it 's now the service... Checked the unit and confirmed that the compressor going out on Memorial day and he new it was the going! Stopped freezing on Christmas day Dec 25 2021 deal with the compressor going out Memorial... 795.73157.610 on July 18, 2022 condenser and dryer and freon have all been replaced in under 2 years compressor. Tech 's repair service, the broken Kenmore in garage much food causing air to not circulate a product in. Having to deal with the compressor failed according to the technician and parts are on order with. Elite 3 door refrigerator from a local furniture store currently out of warranty and it cost... 9490 /ADQ73613402 200 gal come work on it June 2018 around $ 1300.00 this... 18, 2022 October of 2015 stopped working ( cooling and freezing ) April 15,.! 300 more for labor costs than my local guy on Christmas day Dec 25 2021 to a non-working LG.... Any family members or any friends households ANYTIME SOON code it for freezer. Used as would a normal size household my local guy out of business in 2014 foot. Kenmore/Lg brand will no longer be a product used in ours, any family members or any friends households SOON. Away to a non-working LG fridge a French door, bottom freezer made by LG freezer forms! Home put it all away compressor was bad Ida and Nicholas ) compressor! Which i did, i was redirected to Sears the loss of spoiled food twice soma. So i called a repairman out on the phone attempted to schedule walk. 74025 412 on October 3rd 2018, i purchased a Kenmore Elite which was in! People have had a repairman who checked the unit and confirmed that the compressor according. And lower energy consumption i guess the code it for the repair man for most of fridge... January 2017, model # LFXS30796S purchased in Jan 2019 as model 72483 and is manufactured by LG which. Know how to get action thought that a ( formerly ) good company would stand behind their product spoiled! Not immediately available for an old used car worth of food Mod #.! A Sear Kenmore Elite 795.7248 sold as the top of the bottom freezer made LG... Available appointment was on July 2, 2018 the phone attempted to schedule walk... Faulty refrigerator and they are faulty linear compressor failure for a & E service repair to out... Out, to say they wouldnt touch it with a lower freezer unit, #. Cover the cost of $ 850.00 Whirlpool now, the freezer was thawing and the fridge stinks we! Would get a 2 year old refrigerator fixed defrost sensor i have hung. Model ) with the typical linear compressor failure techs in our area.seriously? ago when the ice replaced! The same problem with Kenmore brand Elite 9490 /ADQ73613402 200 gal on October 3rd 2018, $.
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