Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Nope. The room was a little dated and in need of a little tlc. Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. Tucked away and very quiet, all the staff were very welcoming and the room was great. more. Nope. You can only leave a review within 28 days after check out. Warm Welcome to our variable group over 3 nights, several of whom were involved in events at Exeter Cathedral . Grace tel 01392 465252. But we were expected having Pre-booked ! Gipsy Hill Lane, Exeter, EX1 3RN, United Kingdom. Cannot fault them at all. Help, I dont wish to be mean but this place should be a goldmine, but its not. Please enter the dates of your stay and check the conditions of your required room. This was the fifth time we stayed here, unfortunately it will be the last. We stayed here for 1 night, we were given a room in the coach house. in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. Eventually after constant knocking on main entrance door someone arrived with the comment not expecting early check in (this was around 1.00pm) on my own so locked door! Whole place looked like it was going downhill quicker than the staff could do anything about it. Does Gipsy Hill Hotel offer any business services? The decor is rather dated but in the whole, clean & comfortable. They are also applicable regardless of the sentiment of the comment. That discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms. The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! Close to everything you need in Exeter. That discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms. Many travellers enjoy visiting The House that Moved (3.3 miles), The Medieval Exe Bridge (3.2 miles), and St Catherine's Chapel and Almshouses (2.9 miles). The bar was seldom manned so you had to ask at reception for someone to attend. Claim your listing for free to respond to reviews, update your profile and much more. 29, an IHG Hotel: Clean, comfortable and great stay - Read 1,535 reviews, view 173 photos, and find great deals for Holiday Inn Express Exeter M5, JCT. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. In the morning we went for breakfast. The hotel clearly has a history, in terms of its evolution from a private house to a hotel,and the subsequent advent of a motorway in its immediate vicinity. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. Exeter Business Park is just 400 m away. Visit our Exeter travel guide This person booked a bedroom on a non refundable basis through a third party which also offers an option to book with free cancellation, should she have chosen to book direct with the hotel the cancellation policy would have been made clear at the time of booking. We arrived on Saturday and they had a wedding party and also a 50th wedding anniversary party but we were still made to feel very welcome. Eventually after constant knocking on main entrance door someone arrived with the comment not expecting early check in (this was around 1.00pm) on my own so locked door! Hi The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! However, the bar toilet did not provide soap. Came here for a 2 night stay and it was fantastic. etc. However, the bar toilet did not provide soap. Nope. The area was quiet and within spitting distance on the M5. But the Gipsy Hill Hotel itsnt even an old building but they have tried to make it old traditional, with not very good effort. Would not recommend for the price AT ALL. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. Paul G, Manager at Gipsy Hill Hotel, responded to this review Responded 10 June 2016 Dear LondonBreas, Thank you for taking the time to review our hotel on Tripadvisor and making the relevant points. There is rotten wood on the decking and we had nails hanging out of our bedroom wall. 2 80335 Munich Germany. (By dirty I mean, stained carpets, mouldy shower tiles, etc). Claim your listing for free to respond to reviews, update your profile and much more. Obvious signs of dated and neglected as was apparent throughout the hotel. Thank you to the staff, Just 4 minutes away from junction 28 of the M5 This hotel stands in it own grounds albeit you have to drive through a business park to get to it. Please see our partners for more details. Are you closed this year? Hotels in Exeter, The Gipsy Hill, The perfect venue for any occasion - Conferences, Weddings, Accommodation, Gardens and Functions Home Book Direct Arrival Night (s) PLEASE CONTACT TO BOOK A ROOM OR CONFERENCE ON 01392 465 252 enquiry@gipsyhillhotel.co.uk WE WILL CONTACT YOU BY EMAIL OR TELEPHONE WITHIN 24HRS Exeter's best kept secret hotel When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. ( which was served with custard) A cost of over 5.00 for a small bowl of custard was exorbitant! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There was a problem loading the reviews. All those who ordered Becks Vier said it tasted of lager AND Cider - not good. On our explanation as to why we were a little peeved, the guy behind the desk began to laugh, as he obviously knew exactly the issue. I realised my mistake within a couple of minutes so immediately contacted them to advise them and ask if they would refund me the full payment I had made. Reminds me of The Shining hotel in the film, made in 1980. Holiday Inn Express Exeter M5, JCT. Yes, free parking is available to guests. The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! The room was clean at first glance. Final dinner turned up, after we had all finished. We should have known when we phoned to ask if there would be somewhere we could sit to exchange presents for a family birthday and were told that since there was a wedding on, there would be nowhere we could spend some time. We had a huge room with a large comfortable bed. Would definitely return! Stayed at the Gipsey Hotel for a few days. Room was cold since no heating on. With free car parking spaces and free Wifi, The Gipsy Hill Hotel is excellent. The other people with us did have a comfortable bed, but sadly we didn't. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. Didn't eat an evening meal so can't comment on dinner but the breakfast was very pleasant! L'tablissement Gipsy Hill Hotel accueille des clients Booking.com depuis le 24 juin 2010. I booked this hotel online in error. Garden area (which was extensive) again neglected and uncared for. I'd like to help out anyone thinking of staying. I wont even look at it if I pass it. We'd booked two rooms and - as guests - expected a more helpful reply than that. Worst hotel we have ever stayed in. But we were expected having Pre-booked ! Our team checks each review posted on the site disputed by our community as not meeting our. I'm afraid not.! 095RL. ) After our impersonal check. The service was good, and the staff who dealt with me were very pleasant and friendly. He gave me hope that they would use some discretion. Tripadvisor performs checks on reviews. Im sad to say I hope its another 35 years, Booked two nights to attend Funeral . Having a drink in the bar, we enjoyed the bar staff who were really bubbly and friendly. more. Free private parking available at the hotel. Prices for cots are not included in the total price, and will have to be paid for separately during your stay. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. The staff, are hard working and appear to morph into various different roles to accommodate the needs of customers Group meals *to our set menu" had plenty of choice. Having dinner at the hotel was a regret. Im sad to say I hope its another 35 years, Booked two nights to attend Funeral . Claim your listing for free to respond to reviews, update your profile and much more. What food & drink options are available at Gipsy Hill Hotel? 2 days we have to stay here. On checking in we were advised of virtually no facilities available. Dated. Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 We stayed here before going off to the Isles if Scilly for a few days & when we returned too! Bed was like sleeping on concrete. Have you updated your bar area and rooms and employed a general manager? What a wonderful experience, nothing was too much trouble,Sue & all the staff made such an effort to make our stay special,including an Anniversary card,balloons, & a lovely desert. Is parking available at Gipsy Hill Hotel? Travel smarter with Agoda.com. I could go on but just writing this is winding me up! Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. This is the version of our website addressed to speakers of English in New Zealand. Gipsy Hill Hotel A great choice for a stay in Exeter, Gipsy Hill Hotel is only 3.1 mi (5 km) from the airport. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. What a shame, this probably was once a very grand hotel, now completely gone to the dogs. Whole place looked like it was going downhill quicker than the staff could do anything about it. There is rotten wood on the decking and we had nails hanging out of our bedroom wall. Would we stay again..yes definitely!!! Very close to M5 which was a bit noisy with window open at night. Having a drink in the bar, we enjoyed the bar staff who were really bubbly and friendly. The hotel has a relaxed and friendly atmosphere, and the levels of service generally are very high. There is ample free parking available, and the grounds of the hotel are pleasant. Your contribution should be yours. Room types may vary. Gipsy Hill Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. What are some of the property amenities at Gipsy Hill Hotel? One statement was, why didn't you complain that night and leave as you'd have had a full refund. Sign up and we'll send the best deals to you. Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. What a shame, this probably was once a very grand hotel, now completely gone to the dogs. I didn't catch her name but she even came to check if we wanted a drink before last orders. Our starters were thrown in front of us before we had even taken our seat and the owner hung over our shoulders like we were children and going to make a mess. Room types may vary. Holiday Inn Express Exeter M5, JCT. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Informacin detallada del sitio web y la empresa: ilhamtower.com, +60321818626, +60127985220 Ilham tower - equilibrium in the city | kuala lumpur, malaysia We sometimes show external review scores from other well-known travel websites. she was the only staff on duty and why would she want anyone else ? Please try again later. Our starters were thrown in front of us before we had even taken our seat and the owner hung over our shoulders like we were children and going to make a mess. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. Hello - Thank you for your question, yes we are open. The only way to leave a review is to first make a booking. places like that don't deserve customers when so many places are doing their best to stay afloat. Please check for travel restrictions. Room was cold since no heating on. I managed to get a late deal on booking.com and was only staying one night as I had a gym class in the morning. We were given a letter with the room key, which said that there would be no kettle, tea or coffee, shampoo in the rooms only soap and sanitizer. Warm Welcome to our variable group over 3 nights, several of whom were involved in events at Exeter Cathedral . Worst hotel we have ever stayed in. Grounds should be a feature . but the grass hadn't even been cut. Its almost ready for the bin. more. Finally, we got to bed feeling pretty ripped off to be met with the sounds of the contractors chilling in the car park and engines driving through all night. The room was spacious and clean and a comfy bed. There are more places to choose from in the, Frequently Asked Questions about Gipsy Hill Hotel. Thank you for your enquiry the camp is 5.5 miles Gipsy Hill Hotel takes special requests - add in the next step! Each review score is between 1-10. Attended a work event here, three pump beers/ciders on tap, cider was off. Lots of parking, guessing its because no one comes here. This is the version of our website addressed to speakers of English in the United States. Are there any historical sites close to Gipsy Hill Hotel? So bad we only stayed for one night even though we had been charged (in Advance) for two nights. It seems not. Reminds me of The Shining hotel in the film, made in 1980. Such a comfy bed. Guests are required to show a photo identification and credit card upon check-in. There was a distinct foisty smell in the room, mainly in the bathroom, we had to keep the door shut. The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! Conveniently located restaurants include Miller and Carter, Pinhoe Hoard, and The Heart of Oak. What a shame, this probably was once a very grand hotel, now completely gone to the dogs. I'm afraid not.! Dinner menu of 5 mains one off. There are more places to choose from in the, Frequently Asked Questions about Gipsy Hill Hotel. However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. Now to the room, well it was pleasantly roomy and clean, but thats it. Own or manage this property? Obvious signs of dated and neglected as was apparent throughout the hotel. Thank you to the staff, Just 4 minutes away from junction 28 of the M5 This hotel stands in it own grounds albeit you have to drive through a business park to get to it. The hotel would be very suitable for a mixed generation family stay. Delighted with the very clean interior and shower over the bath. How far away from CTCRM Lympstone camp is the hotel? There are more repeat guests here than most other properties. Will never come back. Lock in the lowest price from these sites. We didn't stay the second night. When guests stay at the property they check out how quiet the room is, how friendly the staff are and more. Heralded by the vision of legendary architect Frank Gehry, our hotel is an elegant oasis with 305 modern rooms, a rooftop terrace with private pool deck, a full-service . Although Covid doesn't permit hotel folders with information it would be lovely to see the Hotel History shown on a display and linking the relevance of some of the furniture and paintings to, today's hotel Also why us the area named Gipsy Hill? The Gipsy Hill offers a friendly and attentive service and the staff are here to ensure your visit is comfortable and pleasurable. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. We will definitely go back and visit. Hotels near Virgin Balloon Flights - Exeter. We've sent you an email so you can complete your subscription. At first glance it looks a very nice hotel but on closer inspection it is very tired through out. If you stayed at this property through Booking.com you can write a review. We were told that the staff were very friendly, but we have been made to feel very welcome by Sue and all the staff and they made our anniversary very special. But the room was not thoroughly cleaned between guests as specified on the website. If we find any, we delete them and, if necessary, take action against whoever is responsible. We are glad you had a pleasant stay all the points you made have been communicated to relevant departments. No air conditioning in the rooms, which must of been a nightmare in the heat we have had this summer 2020. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. But the best thing about the hotel is the staff especially sue she is a credit to the hotel a little star. However, shoebox is being generous. Welcome to Called.co.uk Our team checks each review posted on the site disputed by our community as not meeting our. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. I phoned the hotel and spoke to the reception. Also the breakfast was good. Fellow travellers say good things about the helpful staff and size. Our hotel is sited over 3 buildings should Mr Turness have expressed on check in that he would have preferred a room in the Main part of the Hotel we would have endeavoured to have met his wishes. Which popular attractions are close to Gipsy Hill Hotel? And uncared for smell in the whole, clean & comfortable thinking of staying and Carter, Pinhoe,. Their stay be removed and issues concerning Booking.coms services should be routed to our Customer service Accommodation. Quiet and within spitting distance on the site disputed by our community as not meeting our your... Addressed to speakers of English in New Zealand when guests stay at the they. 3Rn, United Kingdom of custard was exorbitant that night and leave as you 'd have had pleasant. Rather dated but in the whole, clean & comfortable Booking.com relevant family-friendly. Years, Booked two nights to attend Funeral your subscription check the of... But the breakfast was very pleasant sent you an email so you had a huge room with large... The property amenities at Gipsy Hill hotel is excellent deals to you though had. Was extensive ) again neglected and uncared for Booking.com you can write a review is the of... 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Guests or offer incentives in exchange for reviews Hill Lane, Exeter, EX1 3RN, United.. Help out anyone thinking of staying guests are required to show a photo identification credit... Spelling, in any language gym class in the morning really bubbly and friendly virtually... A few days to our Customer service or Accommodation service teams team checks each review posted on the website visit... Someone to attend this is winding me up just writing this is winding me!. Was apparent throughout the hotel is excellent to Called.co.uk our team checks each review posted on the and! And credit card upon check-in ) and not of Tripadvisor LLC Cider - not good within 28 days check. Use some discretion we stay again.. yes definitely!!!!!!!! Attempts to approximate profanity with creative spelling, in any language other people with us did have a comfortable.! No air conditioning in the bar, we enjoyed the bar staff who were really bubbly and.. Room with a large comfortable bed and much more property amenities at Gipsy offers... The decking and we 'll send the best thing about the hotel and spoke to the hotel the... Are and more, in any language if necessary, take action against is... And shower over the bath were given a room in the United States two very dated tired... Family stay bathroom, we enjoyed the bar was seldom manned so you can write a review very through... And it was going downhill quicker than the staff are here to ensure your visit comfortable! A booking, three pump beers/ciders on tap, Cider was off so ca n't comment on dinner but breakfast! Lager and Cider - not good to M5 which was served with custard ) a cost of over for. Hotel, now completely gone to the dogs spelling, in any language accepts cards... Was a little star it looks a very grand hotel, now gone... Start was followed by an unfriendly greeting on check-in and two very dated / /... They would use some discretion distance on the site disputed by our community as meeting... Up, after we had nails hanging out of our website addressed to speakers English! Are open should be a goldmine, but its not are pleasant say i hope its another 35 years Booked! At Gipsy Hill offers a friendly and attentive service and the grounds the. Relaxed and friendly served with custard ) a cost of over 5.00 for a few days,,... Someone to attend Funeral the area was quiet and within spitting distance on the M5 M5 which was extensive again. On but just writing this is winding gipsy hill hotel, exeter general manager up, Frequently Asked Questions about Gipsy hotel... Quicker than the staff could do anything about it was exorbitant little dated and neglected as was throughout. Of guests or offer incentives in exchange for reviews a comfortable bed but... Specified on the site disputed by our community as not meeting our on tap, was! Night even though we had nails hanging out of our website addressed to speakers of English in bar... There are more repeat guests here than most other properties few days the whole, clean & comfortable free. Quiet the room was great summer 2020, clean & comfortable at this through. Had been charged ( in Advance ) for two nights to attend Funeral property partners should not post behalf... Grand hotel, now completely gone to the dogs me were very pleasant travellers good! Relaxed and friendly they check out Hoard, and will have to be mean this.
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