Will have to sharpen up next time. Curvedream said Id need to take it up with Paypal and i said its not their fault, its yours by wanting US Dollars. We will reply as soon as we have the result, please be patient. CurveDream's mission is to provide high-quality products from the most trusted companies worldwide. Please let us know as soon as possible if you have not received your package. With standard shipping, after 3 months from the date we ship your package (for Latin American we will extend this to 4 months for postal deliveries), we will no longer be able to offer any compensation. Phone number to dial 877-227-3115. CurveDream has no knowledge of, and is not responsible for, any additional bank charges or exchange rate fees that are charge by the issuing bank or a third party payment provider. Customer Service 1-800-410-2153 Sales Department Hours Monday - Friday Saturday - Sunday 6:00 AM - 1:00AM CST 6:00 AM - 9:00PM CST Customer Service Hours Monday - Friday 8:00 AM - 10:00PM CST 8:00 AM - 5:00PM CST Mailing Address Company Oshkosh, WI 54906 Email Address help@dreamproducts.com PayPal are investigating this company now and I will report this SCAM to the Dept of Fair Trading. Also kindly note that this does not apply to any packages sent via expedited shipping methods and shown as delivered on the shipping company's tracking site. If you have a question about item pricing, please contact customer service below. because it was not the full amount owed of 42. I posted a review and they did not like it, so they wont post it. There are no contact details available on the site. I will dispute the order with my credit card company! The other three (3) tops, which were not t-shirt fabric were way too small and the fabrics and colors very disappointing. (53% Off), Regular Price: Do not buy from them. Our support team is available everyday 8 AM - 4 PM PST. In addition to the rights applicable to any Submission, when you post comments or reviews to the site, you also grant curvedream.com the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. Welcome to Adobe Customer Care. $51.00, Special Price: Check Your Email For The Notification Of 10% Off Your Order. $25.39, Regular Price: I have tried for a wk to get info.. NONE given. I would not reccomend them to anyone. I have pants that I need to exchange, when I click on the link for the email, its a blank page and there is no where to ask about the service representative. DreamCloud customer service team is happy to resolve your queries. The main attention-grabbing factor for the brand is not the marketing of its products but the deals and promotions that have created hype all over the internet. }. In addition, we have friendly service representatives ready to help you. Subject to the terms and conditions of this Agreement, curvedream.com hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by curvedream.com in advance. I am sending back. No more on-line clothes shopping. Here at curvedream.com, we don't just seek to keep you satisfied, we aim to make you want to come back for more. Attention: please ensure your account email is right so that you will receive an order confirmation after placing an order successfully. Websites featuring apparel seem too good to be true, and are adept at selling to US bargain- seeking, risk-taking customers. The website for Curvedream is well maintained and clearly mentions all of its terms and conditions, as well as its privacy policy. Using the above 3 options will result in faster assistance. IT'S HORRIBLE and not worth near the $35 I spent, now I have to ask permission to return it at MY EXPENSE. The company doesn't publicly list a single go-to phone number, but you could try either 1-888-631-4858, 1-888-265-6650, or (310) 496-0582. the two pant legs dont have same design,the fabric is so weird your leg wiggles like jello when i walk.and trying to get ahold of someone is badly done.i have to pay return fees .I think i will save my money and run to walmart ,atleast there legs match,this company does not want to be bothered with returns.good by, I ordered some womans pants which never came and I kept getting in a message from UPS that a label had been created but no update on shipping - UPS said thats because they only created a label and never gave UPS the merchandise. Curvedream is a global leading online store for womens fashion, especially dresses. Acsthper Scam or Legit? Some users have also complained that they never received their products from similar kinds of sites. Their money is made by the amount of people who accept the first offer, who give up after having no responses from the company or any way of recouping their losses, and by not being reported for their dishonest practices. Live Chat Inquire now. Search our FAQs Contact Reverb Support You can connect with our Customer Experience team via live chat (3:30am-9:00pm CST Mon-Fri, 8:30am-4:30pm CST Sat-Sun). Tried the pants on and they slide right off!! Who is the one who is supposed to send an email with the info. The second t-shirt was larger than expected but acceptable. I will get in touch with my credit card to see if they have an address so I can get my money back. DONT be fooled. We have a large number of customers and our products are sold all over the world. Acsthper Review. Download the app. Note:We will reply your emails within 3 days due to lot's of emails these days. Do not shop with this so called company. All Submissions shall automatically become the sole and exclusive property of curvedream.com and shall not be returned to you and you agree not to raise any dispute in connection with any use of the entry by curvedream.com in the future. After reading the other comments I doubt I will get a return address. -Persistently making habitually demanding or vexatious complaints, despite the matter having been fully addressed; similarly, repeating complaints persisting despite reasonable and fair solutions being offered in accordance with our policies. 1.An electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive that is allegedly infringed; 2. If the customer is dissatisfied with the solution offered by our Customer Service, the customer may contact our Ticket Supervisor by submitting a new ticket in "submit a formal complaint" section as follows: Contact us > Submit a ticket > Select Warranty &return > Submit a formal complaint. Intellectual Property Infringement Policy, It is the policy of curvedream.com to take appropriate action where necessary to uphold and recognize all relevant State, Federal and International laws in connection with material that is claimed to be infringing any trademark, copyright, patent and all or any other Intellectual Property laws. 350Alpharetta, GA 30009 USA, Customer Services:5255 N. Edgewood Dr., Ste. They wont give a return address probably because it is China. All these numbers will put you in contact with DIRECTV customer service: +1-800-288-2020 +1-855 . Our dresses are inspired by celebrity style and are our recreations of item's worn by the celebrities on your favorite television shows and the red carpet, however they are not authorized, endorsed by, or connected to these shows in any way and are not meant as infringements of any registered trademarks or copyrights. The website has a ranking of 4.87 stars, which is quite impressive. Dream Powder contains .003mg of natural caffeine from cocoa, which is considered a negligible amount. Spend less time managing your phone system and more time doing what you do best. If you have any questions or complaints about the items you have received, please contact us. It also had a manufacturer tag in the collar. It could be same company that changed the name just to sell their junk. Curvedream is a global leading online store for women's fashion, especially dresses. We will reply to you within 1 business day if you send us the e-mail. Still no answer. We may also require additional verifications or information before accepting any order. Unacceptable behavior directed towards Customer Service staff or CurveDream may, for example, include any of the following: -Aggressive, abusive and threatening behavior. The fabric was paper thin, like the shorts the hospital gives you to wear when you are having surgery. Terrible material! Can you imagine how much money they are making?The answer to that is probably millions. Several things I ordered was not available so I told them to cancell my order.well they suddenly found some in my size and shipped something !! Its also why our Net Promoter Score, which measures customer satisfaction, is significantly higher than all of our competition. Why do people do these things.. Overview of the brand We strive to provide you excellent customer service, and we will do as much as we can to enhance your shopping experience. curvedream.com reserves the right, at sole discretion, to refuse or cancel any order for any reason. Schedule an appointment with a local IRS office: 844-545-5640. Its Return and Refund Policy is very confusing which will make you very difficult to get full refund. The customers say that the cost is super reasonable and the delivery is faster than they expected. See plans and pricing. I need to return items that I purchased. Having the same issue here. The size of the tunic i had was a little tight. Call-back available NO. And I could not return without exorbitant charge. Create a support ticket within Curve Hero, then well contact you with the answer youre looking for. At CurveDream customer satisfaction is our top priority. curvedream.com may, but shall not be obligated to remove or edit any Submissions (including comments or reviews) for any reason. They tried to offer me a partial refund of $16.00 and I could keep the tops. The trust index for the website is found to be 5% only which is quite low. We will reply to you within 1 business day if you send us the e-mail. For the latest on sales, new releases and more Copyright 2010-2023 CurveDream All Rights Reserved. You can find lots of complaints from users of similar kinds of sites about the product quality, customer service and delivery time. To the maximum extent permitted by law, curvedream.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to,indirect incidental, punitive, exemplary, special, or consequential damages. I refused all of them. We usually respond to all inquiries within one working day. curvedream.com recognizes and respects all copyrights and trademarks. Areas of the Site where non-U.S. denominations of currency might be inaccurate include, but are not limited to, promotional banners, promotional pages, and information on product category pages. I have now asked twice and twice was given a crazy response like this. nAll clothing is made in China or some 3rd world country, thats why no labels. For the latest on sales, new releases and more Copyright 2010-2023 CurveDream All Rights Reserved. It is being updated each day. Curve is UK fintech company started in 2015 that provides a smart card and app that lets you aggregate and handle all your bank cards in one place, making it easier to manage spending while also gaining various benefits. For the latest on sales, new releases and more Copyright 2010-2023 CurveDream All Rights Reserved. As I stated in my opening comment: BUYER BEWARE. Our customers do not need to pay for duties or VAT. Curve is available on App Store, Google Play store and Huawei App Gallery. Consent is not a condition of any purchase. DONT be fooled. 10745 Westside Way If youre skeptical about investing in Curvedream, check out what the customers have to say about the brand. CurveDream strongly recommends all customers to purchase shipping insurance during the checkout. What a joke. Its why we consistently win awards for our 5-star customer service. I need someone to leave me some info on my web site so I can get the RETURN PROCESS going & receive my REFUND!!!!! On December 22th. From the detailed order page, you can easily review order details, track order progress. Please kindly note that only orders that are in the paid, processing or partially shipped status may be modified or canceled. A statement by you that the above information and notification is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner whose exclusive right is allegedly infringed. Moreover, the payment methods are only PayPal and credit/debit cards. You can try any of the methods below to contact Curve | All-in-one money app. I still didnt get a tracking number. We will be more than happy to help you and save you from scams. The website has not been blacklisted, nor are there reports of anyone being scammed, but the 100% positive reviews are just indigestible. Wantha Johnston Johnston2710@att.net. There are no suggestions because the search field is empty. First they try partial refund and keep junk Garments. Keeping my fingers crossed. JavaScript seems to be disabled in your browser. Please fill out the form below and a member of our customer care team will respond within 24 business hours. I followed the link to Paypal where the total was 150!!! If reviews have any heading that asks Are they legitimate or a fraud/scam?, then take heed and get off their website. Not finished properly or cut out terribly and therefore are askew and cannot be worn. If you find out, i need it too. Using the above 3 options will result in faster assistance. Copyright 2010-2022 Curvedream.com All Rights Reserved. Change or cancel your booking, request a refund, check your flight status and lots more in Manage my Booking Both parties agree that, following order dispatch, transportation is the sole responsibility of the third-party logistics company. By default, the refund amount cannot exceed the original order amount paid to CurveDream. It's the most efficient way to get problems solved. I hate getting ripped off!!!! I recently purchased clothing that only half the items fit. We are here to provided you the CurveDream reviews to find out either is a CurveDream fake or real? Find the topic matching your concern. Dont buy from these creeps they scam my cousin they put they sent her clothes that dont fit not her size, fabric sheer, nobody will answer her questions, nobody will give her a refund, nobody can tell how to send this garbage back to the company, totally upset do not buy from these people it is a scam from the get-go. During this stage, full ownership of the product(s) belongs to the buyer; all associated liability and risks during transportation shall be borne by the buyer. You shall immediately notify curvedream.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security. All After Sales inquiries are handled thoroughly. i received an email with a tracking number after complaint on december 24 . Select the Curve plan that's right for you and order your physical Curve card. When possible, try to go above and beyond for your customers and create a strong emotional connection to let them know that you care. However, you choose the one either because you have been shopping for a long time, somebody recommended you, or you came across an advertisement on social media. Put you in contact with DIRECTV customer service team is happy to resolve your queries service representatives ready to you... Order details, track order progress, you can try any of the methods below to contact Curve All-in-one! Buyer BEWARE lots of complaints from users of similar kinds of sites, is higher! Reading the other three ( 3 ) tops, which is quite low and save you from.... Not received your package CurveDream all Rights Reserved than they expected received your package after. 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The full amount owed of 42 to wear when you are having surgery available. Any heading that asks are they legitimate or a fraud/scam?, then well contact with! Changed the name just to sell their junk by default, the payment methods are only Paypal i. Selling to us bargain- seeking, risk-taking customers CurveDream fake or real to get info.. given... Name just to sell their junk way to get info.. NONE given customer team! Complained that they never received their products from similar kinds of sites about the items fit: i tried... Mission is to provide high-quality products from similar kinds of sites placing order! To CurveDream natural caffeine from cocoa, which measures customer satisfaction, significantly. Not be obligated to remove or edit any Submissions ( including comments or reviews ) for any reason 1! Its yours by wanting us Dollars heed and get Off their website the paid processing... World country, thats why no labels the other three ( 3 ) tops, is! 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