Alternatively, you can make a free claim for compensation to the FSCS yourself. Claims to the FSCS typically take around 6 months to be processed but some cases can take longer. FSCS is open and fully operational. The Financial Services Compensation Scheme (FSCS) is known as a ‘fund of final resort’. Declaring a firm in default is the final part of a process whereby a regulated firm (such as a mortgage broker) has been found to be unable to pay claims. Or should I make a claim myself with the FSCS & how difficult would it be? The duration of this process is determined by how quickly the FSCS receives responses to requests for information – complex claims can take up to six months to be investigated. Once you’ve completed your application, your claim will be investigated. How do I make a claim with the FSCS? This means you can no longer claim against the firm or any other relevant party. Territon Partner Limted will keep you updated at key stages of the claim process. Eligible clients can bring claims to the FSCS … You should do this before you start the claims process. We’re also offering additional claims support for NHS key workers. Each claim is unique and can involve complexity, so we can’t predict how long it’ll be before we can give you a decision. If you work for the NHS and need our support, please contact us so we can discuss the claims process with you. The FSCS is unable to pay out on any claims until the firm goes into default and at least one eligible claim is found. FSCS claims handling processes have previously been provided by three suppliers, including Capita. In the table below, you can see how long it’s currently taking to complete eight out of ten claims. See our COVID-19 – FSCS update for customers page. The scheme will deal with customers’ claims Read more… We explain this as part of the application process. FSCS, using their appeals process and our investigatory rigour. It's a simple process and you can get help if you need it. During this time, the FSCS may contact you or a third party, such as a product provider. FSCS aims to investigate your claim as quickly as possible. Get your documents together. The FSCS process is free of charge to use. You can make a claim with the FSCS in a few easy steps, and the process should take one to two hours to complete. This really is why it makes sense to use Assist.Claims: we examine FSCS decisions When you accept this payment, you transfer your legal rights against the firm and any other relevant party to FSCS. We have dealt with one of the biggest issues within the FSCS, in our experience - the frequent issue of severe delays in the claims handling process. Created by the Financial Services and Markets Act 2000, it is available for consumers of authorised financial service providers. 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