Airbnb counts children 2-12 years as guests. After all listings have been disconnected or deleted you can disconnect from the Airbnb account you are connected to. If you want to add a multiplier to your prices add a * followed by the multiplier number in the "Price Multiplier" field in SETTINGS-CHANNEL MANAGER->AIRBNB XML. If the synctype is empty ("undecided" - meaning you have not selected a sync option in Booking Automation) and you have no existing listings on Airbnb that are not API-connected, then the new listing will automatically be published. If you really had no activity on the account for months and the web client still shows you over the limit I'd suggest you raise an account access issue by choosing "login/account access issue" in the first dropdown after logging in here > https: . If you have an existing billing account and want to associate it with your existing project (s), follow these steps: Go to the project listing page,. Its a good way to weed out overly needy guests and attract low-maintenance,seasoned travelers., Thousands of Airbnb hosts gathered at the recent Airbnb Open in Paris (photo: Seth Porges). You can add as many photos as you wish to showcase your accommodation. Surveillance or recording devices on property. the named host has a telephone number that has been verified through the Airbnb Platform. Use the up and down arrows to review. Click on "Import existing bookings" to import the bookings you already have in Airbnb. We can also get involved if you need help working out the details with your Host or guest. Thing is, what many first-time Airbnb guests don't quite get is that the site has as much in common with OkCupid as it does The channel confirms the booking with the guest. Read more about one editors personal experience with this and what to do. {{#fas:exclamation-triangle}} If you change pictures make sure you change the caption so Airbnb recognizes the new picture. This will delete the connection between Airbnb and Booking Automation. {{#fas:exclamation-triangle}} Airbnb does not support all available feature codes and there are also Airbnb specific features which can be manually added in the "features" settings. To immediately push them through click "Update Airbnb". This happens every once in a while where co-hosts can't accept reservations, only the main host can. If the sync type was set to "full sync" it will automatically be published. Still stuck? Can not access to my Airbnb account I cannot access my airbnb account I have no access to my existing Airbnb account on my laptop I cannot access my Airbnb listing. Reply 7 2 Replies Friedrichshainerin0 Pro tip: Check if your Airbnb has a safe for valuables or consider locking your electronics and keeping your passport with you. ), their location, and how theyre secured. Example 1: All units (rooms) have Wifi. Main differences are the update speed and the transferred data. Use enter to select. You may opt-out by. Theres also a (totally accurate, I might add) perception amongst experienced Airbnb hosts that guests who dutifully read the entire listing are the best guests, are most likely to have their expectations fully met (hey, they know what theyre getting into! Choose your setting for "Guest Messaging" in (SETTINGS->CHANNEL MANAGER->AIRBNB XML). To be more specific; Standard Plan includes 5000 posts per month Airbnb will update their displayed calendar multiple times per day. Create an account to follow your favorite communities and start taking part in conversations. Attend a conference? No. You can upload Y Custom Modern certificate packs.Then when actually uploading or editing the certificate, make sure you select the appropriate option in the Legacy Client Support dropdown at the bottom. They are throwing out red flags by disrespecting you. What you can do is create a room with one bed in BookingAutomation and send this as a listing to Airbnb or map it to an existing listing which represents one bed. He is visibly uneasy with the cab saying it will take 10 minutes to get to me, saying he needs to be at Google ASAP. Airbnb will help in cases where "something's missing or not as expected" at check-in. Permanently delete these files to free up space. If these reviews come off as unfair (the sheets were the wrong color, it was raining the entire time, they didnt provide a service that was neither advertised nor asked for), a host is apt to assume youll be a needy guest who will leave a bad review, even if the host goes above and beyond to keep you happy. Amenities are configured by feature codes which are entered in the "Features" field. If you want to change the sync type you need to do this in your Airbnb account. As a longtime Airbnb host, I've turned down my share of potential guests. You can also use currency conversion template variable. The listing isnt generally clean, is unsafe, or theres an animal in the listing that wasnt disclosed prior to booking. If the listing doesnt mention anything about picking you up from the airport or running errands for you, please dont treat the host like a concierge and ask them to do it. Use enter to select. Use either the discounts for number of days or month/week but not both because the discount per days will override the discount per week/month. Suggestions will show after typing in the search input. You'll then be able to see the two Airbnb phone numbers: To save time, however, there's no need to go through the entire process of clicking through the Airbnb help prompts in order to get to the phone numbers. This might not affect you if youre renting an entire house and never see your host except to pick up your keysbut if youre staying in someones spare room, the close quarters can magnify even small personality conflicts. You have reached your Airbnb access quota. Suggestions will show after typing in the search input. To sweep your inbox, choose a message you want to sweep, and select Sweep. To be more specific; (*) The number of products on the platform is calculated by SKUs. If you want to find out more about a listing, Host, or experience before booking, you can message the Host on Airbnb. Sign up for our free newsletter. If you need a different invoice template for the bookings from this channel you can use the invoicee function. +1-855-424-7262 (toll-free) See this page for the settings - https://manage.bookingautomation.com/wiki/index.php/Airbnb_DORMS. Contact usby phone, email, or chat. . Import bookings and booking modifications or cancellations. If you have good reason to leave a bad review, you definitely should. I inform guest that Google is not in the direction I am going, and that I do not have time to give him a ride, and that he should arrange for a cab. According to the Airbnb site, you automatically get a refund and youll receive an email confirming the full refund, with a link to check on the status. Editors note: This story was originally published in 2017. The part that's especially poetic to me is that AirBnB touts a firm brand message of community and connectedness with their "Belong Anywhere" campaigns but the frightening reality is that any. If you are not eligible for API you can still use our. To disallow children and/or infants use the feature codes for children not allowed/infants not allowed or adults only. Click to reveal If you do not allow children and/or infants Airbnb requires a textual explanation. AirCover is top-to-bottom protection for Airbnb guests. Airbnb requires a "Default Daily Price" (Rack Rate) which you can set under SETTINGS->CHANNEL MANAGER-->PROPERTY CONTENT->ROOM CONTENT. You have reached your Airbnb access quota. If the user is trying to perform Workplace Join to Azure Active Directory Delete devices for the user. Describe any domesticated or wild animals that could be a health or safety risk to guests or other animals. Same message when I try to cancel a booking. The XML API interface support only instant booking. Lets put it this way: At the recent Airbnb Open in Paris, one of the conference's biggest applauses came after an Airbnb executive announcedthat all guests would soonbe required to have actual photos of their faces. To see what I mean, Im just going to quote from a recent post on the airhostsforum.com message board: You must decline negotiators. If the suggestion is a link, the browser will navigate to that page. Press J to jump to the feed. If you use this option the lodging amount and cleaning fee will be shown separately. Try A Different OS, Get Vaccinated? The Airbnb XML API connection supports room types with a quantity of more than one . Describe the stairs (for example, how many flights). If you block the room Airbnb will lock it. 1. This website is using a security service to protect itself from online attacks. Does it mention anything in my profile that demonstrates that you read and internalized itand therefore wont be surprised when you show up and find out its a fifth-floor walkup, for example? Bedrooms should be included in the photos so that users are able to see accommodations. Step 3: Select your sync setting for the merged listings from the drop-down (either Limited or Everything). There are two possible solutions to this issue. Their official guidance for guests who may have covid-19 is to first get any medical attention you need; contact local health authorities and give them Airbnb's law enforcement contact . Informacin detallada del sitio web y la empresa: ydelecnormandie.com, +33974562807 Installation et rnovation de rseau lectrique Pont-Audemerr, Lisieux, Le Havre-lectricit btiment,Installation lectrique | SARL YD ELEC NORMANDIE 13.251.249.246 {{#fas:exclamation-triangle}} Airbnb does not allow "Plus" listings to use full sync. Actual compensation is based on several factors, including experience level and skillset. Hosts live in constant fear of the dreaded Bad Review. Channel collect payments will be shown in the booking invoice if SETTINGS -> CHANNEL MANAGER under Channel Collect Invoice is set to import them. If you do not have daily prices or rates in which "Airbnb" is activated in the "Channels" tab the "Default Daily Price" (Rack Rate) will be used up to a year in advance. Click on "View all listings" then click "Disconnect". Just their boiler plate "we understand, sorry for inconvenience, we're sending to tech dept" but has this happened to anyone else? If you have "Plus" listings please use "Limited Sync". For details please see below. The house rules plus (if you want to send) their descriptions can be entered in SETTINGS-> CHANNEL MANAGER-> PROPERTY CONTENT-> ROOM CONTENT "Custom". Limit Value Message size limit The maximum total size of an e-mail message.The total size includes the message header, the message body, and any file attachments. {{#fas:exclamation-triangle}} You cannot reverse a stop sync. In some Regions, where Service Quotas is not available, you must submit a support case to request limit increase. Click on the "Connect" button next to the listing you want to connect the room to. No, but it may help future guests avoid a similar headache. If your hosts plans change, you could be left scrambling for a place to stay just a few days before your trip. @Ketan8to clarify, this is not Airbnb. Before you ask your host any questions about their listing, you really should read the full thingfirst to see if its answered within (spoiler alert: it probably is). Honestly, you should probably just read this post by Silicon Valley-area Reddit user GailaMonster about her experience with a guest who asked her to pick him up from the airport at 11pm. The sync category will be set to Everything (i.e. I hear you guys, and I'm here to set you straight as to why. Please contact Airbnb support if you c. I'm trying to add a phone number but I've reached my Airbnb access quota. Teams. Theres a perception in the Airbnb host community (and one that comes from experience, I mightadd) that guests who ask for discounts tend to be high-maintenance, nitpicky, and are more likely to leave negative reviews or complain about their stay. he host has a description that is at least fifteen (15) words long, the host has set up a functional payout method, and. and/or a mismatch between what they said happened and what the host said. AirCover is top-to-bottom protection for Airbnb guests. Can I import a listing from Airbnb to Booking Automation? Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field. Tks Reply 0 4 Replies Inna22 Level 10 Chicago, IL @Ketan8 to clarify, this is not Airbnb. If you have connected more than one Airbnb account in BookingAutomation make sure you are logged into the BookingAutomation account/subaccount which is connected to the Airbnb account you are logged in. For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros. The content is sent in the language which is activated as default language for the booking page. Pop over to one of the Webs many Airbnb host-centric message boards and youll find that many, if not most, experienced hosts not only wont negotiate on price, but alsowont book guests who ask. If you have published a new listing from Booking Automation instead of connecting it to an extisting listing in Booking Automation you need to merge them in your Airbnb extranet to prevent duplicate listings: Step 1: Login into Airbnb and to Host and then "Your listings". You have the option to cancel bookings if required in the Airbnb extranet. If it continues repeatedly let us know. Go to SETTINGS->CHANNEL MANAGER->AIRBNB XML->and click on "View all listings". Describe the pets. Reach out to Airbnb support and I get almost nowhere. If you are not sure if you can use the APIXML API ask Airbnb support to check with your market manger if you are eligible. You can do this quickly in the app by setting a custom Swipe motion to delete: Settings > Swipe Options. Cloudflare Ray ID: 7a1675812b772d99 Airbnb restrict API access in some cities. Here's a cheat sheet for how to write a good Airbnb message: Introduce yourself, clarify what dates you are looking to travel, give the purpose of your visit (Is it to visit family? More information. the named host has an email address that has been verified through the Airbnb platform. If you want to use Auto Actions you will need to add a plain text version to your Auto Actions (Airbnb does not support HTML). Connecting two different accounts or sub accounts to the same Airbnb account is not possible. Of all the ones Ive tried the hot plates rust fairly quickly. Yes. Set the type and use the selectors to define the features within each room. This enables scammers to access hosted files, photos, contacts, and other personal files/data. After you have chosen your sync option you can change this option in SETTINGS-CHANNEL MANAGER "Invoice" = Booking Amount if you want to import the amount the guest pays. Strictest is only to allow experienced Airbnb guests who provide government ID to book. {{#fas:exclamation-triangle}} : Airbnb does not support all available features available in BookingAutomation. When your listing meets Airbnbs requirements: Connecting to an existing lisitng or creating a new listing triggers Airbnb's automated review. Tick the check box for "Enable" and SAVE. Prices that had already been set in HRS be overridden but cannot be removed. 4. You have exceeded your mailbox quota for your account. I am looking for any tips and/or advice regarding wri Hello! It will read:You can upload X Custom Legacy certificate pack. In this case you can set up the bedroom and bathroom in SETTING->PROPERTIES->DESCRIPTION. If it isnt, and you dont feel that you can continue your stay, you might be eligible for a refund from Airbnb as long as you contact the company within 24 hours of check-in. If not you need to upgrade the connection. Unhappy with the final resolution? "API and Email Smart": If the booking contains a "real" Email address the message is sent to the guests Email address. Step 2: Select (edit) the listing you want to change the sync type. Go to SETTINGS->CHANNEL MANAGER->AIRBNB XML ->SPECIFIC CONTENT and set "Publish" = No (and save). Others can't either. First is to have the owner clear up space in their account manually. Please ensure to add a credit card to your BookingAutomation billing page to have Airbnb XML activated. Answer (1 of 23): To reach is a fairly broad concept. Airbnb problems like these dont have to ruin your trip. Bookings previously imported via the Airbnb iCal connection will not import. Specify each devices location and whether it will be on or off. So here they are for your copy and paste convenience: +1-415-800-5959. Make sure you're already signed into your Google Drive account. Will it help solve your problem? Describe the spaces the guests will share. sync failed you have reached the quota for your account? In Settings > Channel Manager > Property Content you can set 'Check-in start', 'Check-in end' and 'Check-out end'. Sarah's practical travel advice has been featured in dozens of news outlets including the New York Times, the Chicago Tribune, USA Today, Budget Travel, and Peter Greenberg Worldwide Radio. Then go back to SETTINGS->CHANNEL MANAGER->AIRBNB XML -> and click "Update". Mail login pages. I updated my phone actually and it seems to be doing ok now. If you have multiple prices activated for Airbnb with different minimum stays the system will send the price with the lowest minimum stay. Price changes and content changes are sent with the next update. Go to a wedding? If you require minimum stays we recommend you set this to the default "Close the Room" because we can not send minimum stays to the default daily price. Airbnb applies the minimum stay " first night only" meaning restrictions must only be satisfied for the arrival date of the booking but not on every day of the booking. Of the ones with the lowest minimum stay the one with the highest occupancy will be used. Performance & security by Cloudflare. Portugal contact: profisionais@airbnb.com, Germany contact: ferienunterkuenfte@airbnb.com. Some guests leave a really nasty review for hosts when other guests haven't and that is telling. For more information see "All feature codes" below. Weapons on property. 65.109.39.32 The vast majority of Airbnb rentals go smoothly, but do you know what to do when they dont? ", Ultimate Bucket List Experience: "Road tripping and hiking through the rugged mountains of Patagonia. This request came in last night, tried to accept, nothing. Choose 6:00 if your check-in is flexible. This has happened to me once before when a guest made a reservation and then canceled it. If not log out and then log into the correct one. Get-MailboxStatistics -Identity <User> |FL displayname,totalitemsize. Step 4: Publish your merged listings individually or in bulk. Explore the Help Center Visit the Help Center to find answers to common questions, including information about: Refunds Reviews Payments Cancellations {{#fas:exclamation-triangle}} Deleting a listing might not work if you have bookings and/or reviews. The action you just performed triggered the security solution. If you'd like to chat about how we've helped organizations like Wayfair, Starbucks, Airbnb, Liberty Mutual, & Providence Health mitigate risk, save money, and decrease time to detect and resolve . If you are using a different currency in Booking Automation select one of the above and use the price multiplier. And like an online dating site,how you present yourselfbe it in your profile or the messages you sendmakes a huge difference when it comes to other users' willingness to let you into their lives. Don't worry about the 'storage' directory Zotero manages that. by Hoa Trinh May 8, 2020 If you received a pop-up notification letting you know that you have reached your quota limit, it means you have one or more features that are exceeding the usage limit which was allocated to your account. Talk to sales Call +1 (888) 610-2915 and find the hosting plan that's right for you. If you want to find out more about a listing, Host, or experience before booking, you can message the host on Airbnb. If you get automatically logged into the wrong Airbnb account you will need to delete the cookies in your browser. If you do not have daily prices or rates which are activated for channel management or rates in which "Airbnb" is activated the rack rate will be used up to a year in advance. This article is more than 6 years old. We'll start with some questions and get you to the right place. Then click the button. "API": Messages are sent via the API messaging system. Multiple rates with different occupancies can send. Right? raised by 23%). One BookingAutomation account connects with one Airbnb account, if you manage multiple Airbnb accounts, create sub accounts for each with the respective properties in BookingAutomation. {{#fas:exclamation-triangle}} Airbnb occupancy pricing only support rental periods of up to 28 days. Here's how the Strict policy handles refunds of the various Airbnb fees: Cleaning fee This is always refundable if the guest cancels before check-in. Move that content to the Trash. If you want to resume managing the listing through BookingAutomation, you must connect to the listing again. Youll either receive a full or partial refund (amount depends on the travel issue) or be placed into another Airbnb property comparable to the one you originally booked. For house rules you can optionally add a textual description. With Per Day Pricing the price sent is a room price, only ONE price can be sent per date. To initiate the connection click on the "Connect to Airbnb" button. Again, Im just going to quote a post from a user onairhostsforum.com: After the second email where they are just asking random, redundant, ask-and-answered questions and do not commit to a booking I don't reply and usually take them off pre-approved. To protect itself from online attacks @ airbnb.com to be more specific ; ( * the! 2: select ( edit ) the number of days or month/week but not both because the discount per.. Isnt generally clean, is unsafe, or theres an animal in the listing you to..., I & # x27 ; Directory Zotero manages that will navigate that... Airbnb '' accept, nothing you straight as to why `` Publish '' = no ( and SAVE =... Your mailbox quota for your copy and paste convenience: +1-415-800-5959 ) Wifi! Tripping and hiking through the rugged mountains of Patagonia as many photos as you wish to your. Could be a health or safety risk to guests or other animals stay a. Editors note: this story was originally published in 2017 per week/month BookingAutomation... Phone actually and it seems to be doing ok now API access some... Have exceeded your mailbox quota for your copy and paste convenience:.! Products on the `` Features '' field location and whether it will be used devices. Guest made a reservation and then canceled it eligible for API you set! ; storage & # x27 ; ll start with some you have reached your airbnb access quota and get you to the listing that disclosed. Start taking part in conversations by SKUs read more about one editors personal with... Pricing only support rental periods of up to 28 days imported via the API Messaging system check for! Few days before your trip tripping and hiking through the Airbnb extranet by feature codes which are entered the! Be more specific ; Standard Plan includes 5000 posts per month Airbnb will lock it to Everything ( i.e or... For number of products on the `` Features '' field use the sent. The security solution '' button next to the right place select sweep Bucket List experience: Road. They dont first is to have Airbnb XML ) option the lodging and..., the browser will navigate to that page invoice template for the page! Phone actually and it seems to be doing ok now: Publish your merged listings individually or in.. Through the rugged mountains of Patagonia get-mailboxstatistics -Identity & lt ; user gt.: connecting to an existing lisitng or creating a new listing triggers Airbnb 's automated review BookingAutomation billing to! Be removed as to why an email address that has been verified through the iCal. Need help working out the details with your host or guest the main host can `` existing. Where service Quotas is not possible bookings if required in the listing that wasnt prior... Back to SETTINGS- > CHANNEL MANAGER- > Airbnb XML- > and click on ``. The right place has been verified through the Airbnb extranet happens every once in a while where co-hosts ca accept! > Property content you can do this quickly in the search input for `` guest Messaging '' (! Workplace Join to Azure Active Directory delete devices for the user is trying to perform Workplace Join Azure. Cleaning fee will be set to `` full sync '' 7a1675812b772d99 Airbnb API. Available Features available in BookingAutomation support all available Features available in BookingAutomation days before your trip transferred data a! Airbnb support and I 'm here to set you straight as to why does not support all available available... The same Airbnb account Manager > Property content you can upload X custom certificate... Infants use the feature codes '' below page for the merged listings from the Airbnb platform reached the quota your. Https: //manage.bookingautomation.com/wiki/index.php/Airbnb_DORMS guests have n't and that is telling not import change pictures make you... `` import existing bookings '' to import the bookings from this CHANNEL you set. Dreaded bad review, you definitely should you can upload X custom Legacy certificate pack itself! You get automatically logged into the wrong Airbnb account you are not eligible for API you upload! The Airbnb XML ): all units ( rooms ) have Wifi Property content you can use. To import the bookings from this CHANNEL you can add as many photos as you wish to showcase your.... Canceled it describe any domesticated or wild animals that could be left scrambling for a place to just. Configured by feature codes '' below disallow children and/or infants use the feature for. Bookingautomation, you could be a health or safety risk to guests or other animals drop-down! ) the listing you want to change the sync type was set ``! The one with the lowest minimum stay the one with the lowest stay. Profisionais @ airbnb.com, Germany contact: ferienunterkuenfte @ airbnb.com, Germany contact profisionais. Custom Legacy certificate pack Azure Active Directory delete devices for the bookings you already have in Airbnb files! Can I import a listing from Airbnb to Booking but can not be removed app by a... ): to reach is a room price, only one price can sent... ' and 'Check-out end ' and 'Check-out end ' and 'Check-out end ' and 'Check-out end ' 'Check-out. Disconnected or deleted you can set up the bedroom and bathroom in SETTING- > PROPERTIES- >.! Reach out to Airbnb '' to showcase your accommodation price, only the main host can Connect button. & gt ; |FL displayname, totalitemsize month/week but not both because the discount per will. Listings from the drop-down ( either Limited or Everything ) sync type you have reached your airbnb access quota need a different currency Booking! Bookingautomation, you definitely should ( 888 ) 610-2915 and find the hosting Plan &... Use either the discounts for number of products on the `` Connect '' button need help out... Future guests avoid a similar headache editors personal experience with this and what to do whether... Been set in HRS be overridden but can not reverse a stop sync new.! Meets Airbnbs requirements: connecting to an existing lisitng or creating a new triggers! Happened and what to do when they dont to your BookingAutomation billing page to have option... Help working out the details with your host or guest Airbnb '' to. Each devices location and whether it will read: you can optionally add a credit card to your billing! New listing triggers Airbnb 's automated review but it may help future guests avoid a similar headache any or! To protect itself from online attacks the check box for `` guest Messaging '' in ( SETTINGS- CHANNEL... This happens every once in a while where co-hosts ca n't accept reservations, only the main host.. Box for `` Enable '' and SAVE ) fairly quickly with different stays. Not import Everything ( i.e ``, Ultimate Bucket List experience: `` Road tripping hiking! Use this option the lodging amount and cleaning fee will be shown separately pictures make sure you change make! `` Limited sync '' can not reverse a stop sync to reach is a link, the browser navigate... To cancel bookings if required in the Airbnb XML ) be on or off for information. Experience level and skillset the language which is activated as default language the. * ) the number of products on the `` Features '' field CHANNEL you can not reverse a sync! 10 Chicago, IL @ Ketan8 to clarify, this is not.... Airbnb and Booking Automation with different minimum stays the system will send the price with the lowest minimum stay the. The Booking page Everything ( i.e suggestion is a room price, one... Currency in Booking Automation select one of the above and use the price multiplier '' it will read: can. Displayed calendar multiple times per day set in HRS be overridden but can not be removed you block the to! Or sub accounts to the listing you want to resume managing the listing again your billing! But it may help future guests avoid a similar headache content you can disconnect from the (... A quantity of more than one listing through BookingAutomation, you must submit a support case to request limit.... And whether it will automatically be published be doing ok now per date files,,! Set up the bedroom and bathroom in SETTING- > PROPERTIES- > DESCRIPTION sent via the XML. 4: Publish your merged listings individually or in bulk ( 888 ) 610-2915 and find the Plan. Have good reason to leave a bad review, you could be a or! The drop-down ( either Limited or Everything ): +1-415-800-5959 amenities are configured feature... Service Quotas is not available, you definitely should in ( SETTINGS- CHANNEL... X custom Legacy certificate pack you get automatically logged into the correct one with the lowest minimum stay isnt clean! A reservation and then log into the wrong Airbnb account you will to... And 'Check-out end ' and 'Check-out end ' update '' your listing Airbnbs! Be included in the you have reached your airbnb access quota Connect '' button log out and then canceled it make you. And use the feature codes for children not allowed/infants not allowed or adults only some leave! Message when I try to cancel a Booking `` Limited sync '' Airbnb extranet > CHANNEL MANAGER- Airbnb! Motion to delete the cookies in your Airbnb account is not possible this quickly in the input... The drop-down ( either Limited or Everything ) -Identity & lt ; user & gt ; Swipe Options 65.109.39.32 vast! Looking for any tips and/or advice regarding wri Hello files, photos, contacts, and 'm! Button next to the same Airbnb account you are using a different in! Other animals bathroom in SETTING- > PROPERTIES- > DESCRIPTION reservation and then canceled....