JavaScript is disabled. company number 03997482, registered in England and Wales. Im furious that LV are also part of this company. Good competitive car insurance quote. Valeria . So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. Home Emergency. Call the police immediately if: The key details you can take to ensure your claim is handled quickly and efficiently are: When your ready to make a claim, well be here for you 24/7. Flows designed so you can make changes to your cover requirements but there are some things you cant change, like the start date of your policy once it's been selected. If you would like any help why not check out our 'how to' guides You can cancel your policy by logging in to your account. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. No need to wait. I cannot now drive my car as it is t insured. No joy. It certainly pays to shop around. Weve got your back. This is only the second time I have renewed my insurance online and I found it very easy and simple to navigate my way through the questions. Accidently damaged your pride and joy? Drum roll please; the best loved charity is. At Flow we don't think the car buying process should be secretive or difficult. Accidently damaged your pride and joy? Flow annual car insurance You're in control with flexible online car insurance from 174. I think this is because I am 75 this year. If youre not looking to cancel right away but want to know how to stop your policy from renewing automatically. Find out how we combat fake reviews. All rights reserved. If youd like to see how its done, watch our helpful How-to video. If you want to change your marketing preferences simply log in to your, Flow is designed to be straightforward, and most changes can be made any time on. Straight forward process, simple, and well explained what all the different aspects of the insurance cover were. And the other drivers not insured! We listened and Flow evolved. Cover your belongings your way and change it up free of charge with flexible, rolling monthly contents insurance just for renters. Changing your drivers or editing their details could also change the price you pay. The only time you'll need to call is if you need to make a claim. Flow is a digital-first business offering simple and flexible car and home insurance. Thats next level! Had my car insurance with Flow. Its not your fault. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. Search for the perfect vehicle, Buy Online or over the Phone, Set a VIP appointment, and make it yours! 2019-2023 Flow Companies, LLC | Privacy Statement | Sitemap. Compare cover option Verdict 4.2 (238 reviews) Write a review Ronny Lavie Updated May 3, 2022. Brilliant service, the phone was answered straight away. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Which is why now we have annual car insurance, that could be fully controlled by customers online, 24/7. Make changes to my policy Manage your Flow Annual car insurance cover online. Am I covered to drive other cars with Flow? Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. We will have sent you a video tutorial once you've purchased a policy, this shows you how to navigate changes on your Flow policy. . the other drivers leave the scene or refuse to provide their details; you believe the other driver does not have insurance; you suspect the other driver caused the damage intentionally; note the circumstances or series of events in the lead up; contact details of any other people involved; license plates of any other cars involved; names and contact details of any witnesses; When your ready to make a claim, well be here for you 24/7. You'll also get a hire car, alternative transport and even overnight accommodation, if you need it. > Get a Flow Annual car Insurance-info24.com Home Login Flow Insurance | Contact Us Our FAQs should have the answer but if not, email flowinsurance@lv.co.uk and we'll be in touch. pay out on 99% of claims, based on figures from Jan - Dec '22. Simply log in to your account and customise your cover at a time that suits you. 3. A covenant with our customers to be a place that keeps its promises and is worthy of their trust. Easy. You told us you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. 1. Manage your annual car insurance cover online, 24/7. Car insurance terminology got you in a tizz? Calls will be recorded. Flow is designed to be straightforward. Flow is designed to be straightforward. No phones. Motor legal expenses Meet Car Warranty. Here are 8 tips for writing great reviews. Skip to main content Menu Car insurance Multi-car insurance Electric car insurance Classic car insurance Breakdown cover Motorbike insurance Van insurance Caravan insurance If youre not looking to cancel right away but want to know how to stop your policy from renewing automatically, check out our how to guide. Thanks to our customers. No more paper Thats entertainment! To change over your payment card, follow the steps below We offer business use excluding commercial travelling. Frequently Asked Questions & How to guides, Exchange details including names and addresses, phone numbers, registration numbers, makes and model, Names and contact details of any witnesses and/or police, If the other driver doesnt have insurance, flees the scene or refuses to provide their details, If you think they caused the damage on purpose or could be under the influence of alcohol or drugs, If youd like to log into your Flow car or renters account, simply visit our, To log a claim on your Flow renters insurance, simply log your claim in your. You told us you dont like waiting for your call to be answered and youd prefer to make changes to your policy online yourself. When on your account homepage, click on the documents icon. Did you know that. With Flow, youre in control 24/7. Under 'drivers' select add another driver. Wed love to promise no vandalism but we can promise your no claim discount will remain intact if you have to make a vandalism claim youll just need to pay your excess. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. *10% of new Flow Annual customers paid 174 or less Aug '22 - Jan '23 Get a Flow Annual car quote Go to your Flow account So, why choose Flow Annual car insurance? Can I drive my wife's car on my insurance? Check out what 128 people have written so far, and share your own experience. Site layout good , although a little extended to paid. And it said GOT TECNICAL PROBLEMS.so when i got through again to log in said i had no policywith you! Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Had my car insurance with Flow. We recognise the benefit of teams made up of people with diverse view points and experiences. Alternatively you can call us on +44 (0) 208 819 7451 or e-mail us at info@carflow.co.uk. As well as Annual car insurance, we offer Monthly car insurance and Flow Renters insurance - putting you in control at the touch of a button. After answering fourteen questions and uploading a photo of your driving licence, you will be quoted a price for your insurance for the next three months. Users can easily manage their insurance from their smartphone. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. Our friendly UK based claims-only call centresare there when you need us most, day or night. Just rolling monthly car insurance for as long as you need. We're a social bunch! Companies can ask for reviews via automatic invitations. Before changing your registration over, youll need confirmation from the DVLA that this process has been completed. Being fully digital means we have lower overheads and we pass this saving directly on to you, resulting in lower premiums. ?so reason for 4 Star . Only just purchased so no claims experience but purchasing was great and website is brilliant. All people do is write on walls and worship cats. If you do need anything further please do reach out to flowinsurance@lv.co.uk Kind Regards, Sophie IL Ian Lutkin 1 review GB 3 days ago Invited Finally insurance that is convenient Finally insurance that is convenient, easy and 24/7. When Flow began, we did a lot of research and found a gap in the market for rolling, monthly insurance. We're talking 24/7. We strive to be a zero waste business. 1. Simple online self-service We listened to you. Our emphasis on digital self-service and paperless docs lets us pass savings directly on to you. Flow is a registered trademark of our parent company LV= General Insurance Group and we're proud to be part of the LV= family. Just waiting on the solution or response regarding payment being taken but still not being ensured. Get a Flow insurance quote. Flow car insurance is an online product that makes getting cover much simpler. Youll just need to pay your excess. Get help with your Carrot Insurance policy. The loss or damage to the vehicle you're driving isn't covered. Check out our. No need to wait. We've made Flow as simple as possible and put you in control of your policy. It may not display this or other websites correctly. This website uses the TMDb API but is not endorsed or certified by TMDb. Your feedback is always appreciated as it helps us shape and improve the future of Flow. At Flow we don't think the car buying process should be secretive or difficult. Well reimburse you up to 500 in all for alternative travel and overnight accommodation, if you need it. Important information how the COVID-19 may affect your car insurance policy. If your business is purely on line, it may help if the on line bit works. Just waiting on the solution or response regarding payment being taken but still not being ensured. Doesn't seem to matter that I am a careful driver that has ever had an accident.Believe this is discriminating!! Get to know more about the service and how you can solve simple problems in your Prepaid plan. Our online customer support means theres no waiting on the phone, simply browse ourcomprehensive FAQs and how-to videos,or get in touch by email if you're still struggling. Perfect. Misfuelling mishaps Did you know that you're in control of your Flow account, and you can make changes to your policy yourself, 24/7 It's easy. Flow Annual Document of Insurance (PDF, 447KB), Insurance product information document (PDF, 81KB), Flow Annual Breakdown Document of Insurance (PDF, 1MB), How we use your personal information (PDF, 144KB), Driving in snow and other winter driving tips. With Flow, youre in control 24/7. We're rated Excellent on Trustpilot -4.7 stars out of 5. Companies can ask for reviews via automatic invitations. I am trying to find out how much it would cost to add my grand daughter to my policy. Insurance. The app looks good too. Registered address: The Lighthouse, 98 Liverpool . I was told to make other arrangements for insurance until the change takes place. Our phone line is for claims only, our claims team won't be able to help with any Flow policy queries. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. We've simplified insurance. But i already have 10 years so not that fussed. Anyone can write a Trustpilot review. This cover is for the policyholder only, not named drivers and is restricted to third party only cover in the UK, Isle of Man and the Channel Islands. We believe things should be simple. Our FAQs have the answers to most queries but if you do need to get in touch, or want to tell us about a technical difficulty, just email flowinsurance@lv.co.ukand we'll get back to you. Trustpilot should ask people about their experience at least a month after purchase. We use dedicated people and clever technology to safeguard our platform. broadband, energy (excluding boiler cover) and travel services (excluding travel insurance and car hire excess insurance). It's been brilliant to eventually meet face-to-face with the people we've come to know so well! How to make a claim, change your details, access your account, request docs and FAQs. 2. Hello Lee,Glad to hear you were able to secure the best price for you, I am sorry to hear that this wasn't as easy and straight forward as we would expect.If you do need anything further please do reach out to flowinsurance@lv.co.ukKind Regards,Sophie. Its simple, whether you buy new or pre-owned from Flow, we make sure the process is Easy, Transparent and Fun! We appreciate the time you have taken to provide a review. For a better experience, please enable JavaScript in your browser before proceeding. Would highly recommend Flow insurance, excellent service from lovely people. We listened and the only time we use the phones is if you need to make a claim. Easy. The simplest car insurance online system ever.Credit price when used with GoCompare Excess offer. Tried 3 different sites before I could bye the insurance because of site difficulties. To my surpise they then debited R2459 from my account on the 26th for a loan they never gave me. Fax: 1-800-926-2869. Hello Kim, Glad to hear you were able to secure the best price for you, I am sorry to hear that this wasn't as easy and straight forward as we would expect. For Text Phone, first dial 18001. You can view your documents in your online account. Having grown during lockdowns and building virtual relationships on video calls. Log in to your account It's a win-win for our customers and the environment. Flow Annual car insurance was launched in September 2021 after some of our lovely customers said they wanted the same control and flexibility, but with a 12-month policy. We pay for repairs like scratches and dents so it's like it never happened. If you need a hand, our Help hub and how-to guides and videos will help you along the way. You can make any changes online by logging in to. Log in to your account and select the 'your car, make changes' button. Cancelled my insurance without warning saying they've contacted me which they havnt considering they are online based only no response to emails either, So far so good. Report your claim online or call 1-800-ESURANCE ( 1-800-378-7262) to reach a claim rep any time. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. PO Box 660637. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. The (Almost) 5 Star Insurance Company. !so i now set up again for a account/car insuranceand this one has gone through. No matter what you choose, buying from Flow makes you part of the Flow Family. Representing 21 Manufacturers in North Carolina and Virginia. Uninsured drivers No telephone number for Flow only contact is email. Asking . Your way. How do I make changes to my car insurance policy? We strive to be a zero-waste business so we won't send you lots of stuff in the post. . Cancelled my insurance without warning saying they've contacted me which they havnt considering they are online based only no response to emails either, So far so good. If another person or vehicle was involved: To help us handle your claim quickly, make a note of: It may help to provide photographs taken at the scene or details of any CCTV cameras covering the area. Take control of your cover yourself 24/7. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Thank you for your review.The Driver addition and Car Change journeys can be separate; we signpost before confirming the change that no further changes can be done until the date passed and is why we get you to review the change; given the self serve nature of Flow.We can look into this specific case further if you contact us at Customerrelations_Flow@lv.co.ukKind Regards,The Flow Team, Setting up police got to finalize payment. Easy. You can protect your NCD with Flow too so it's not actually an issue. From changing your vehicle and address to adding or removing a driver, it's all simple to do. Only just purchased so no claims experience but purchasing was great and website is brilliant General enquiries. This will bring up your policy documents, which you can also download as a PDF. Would highly recommend Flow insurance, excellent service from lovely people. @Lemonade_Inc was the simplest and easiest insurance I've ever purchased, "old" insurance companies need to step into the current century!!! Being fully digital means we have lower overheads and we pass this saving directly on to you, resulting in lower premiums. I emailed it about it,waiting, So much easier to understand than my other insurance, everything explained well , brilliant app to use and also nearly half the price of what i paid before. Filled your car with the wrong fuel? Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Calls will be recorded. Flow Annual car insurance was launched in September 2021 after some of our lovely customers said they wanted the same control and flexibility, but with a 12-month policy. We work hard to provide reliable, best performance and fast speed internet services that delights you everyday. So all Flow employees are granted 20 hours volunteering time a year to spend on charitable activities. I have saved myself 65.The account is easily accessible online and documents will be posted out. LV= Flow monthly car insurance review LV= Flow offers rolling monthly comprehensive car insurance cover that can be managed online 24/7. Defaqto help people like you make informed decisions by independently researching and analysing financial products and rating them on a scale of 1 to 5. The price will be shown for removing this driver and summary of all drivers will be shown on the policy. Copyright 2000-2023 M2N Limited E. & O.E. No, we don't offer live chat. Kind Regards, Sophie SL Sarah Louise 7 reviews GB 9 hours ago Cancelled my insurance without warning So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. This is naive questioning. To add a driver: Flow Annual car insurance is Defaqto 5 Star ratedand we're pleased as punch, it's their highest level of rating. If you've been involved in a car accident and need to contact Flow to make a claim, you can do so by visiting the website and logging into your account. The whole shebang. Online car insurance thats all about you. Wed love to promise no vandalism but we can promise your no claim discount will remain intact if you have to make a vandalism claim youll just need to pay your excess. Lemonade has earned 4.9 stars in the App store, and is also top-rated by Supermoney, Clearsurance, and others. Just to note, if you do cancel your policy and you're not selling your car, you'll need to make sure you have alternative cover in place so you can continue driving legally on the road. Any change in your life can make you feel emotionally or financially vulnerable. I have tried to log in but the system will not accept my password and there is no phone number to ring when there are problems. Get to know our digital customer service team We've received a 5 Star Rating from Defaqto for our Flow Annual product, We've been voted 'Best Newcomer' at the Insurance Choice Awards 2022, We're rated Excellent on Trustpilot - 4.7 stars out of 5! Car worries? Representing 21 Manufacturers in North Carolina and Virginia Search, Set, Yours Search for the perfect vehicle, Buy Online or over the Phone, Set a VIP appointment, and make it yours! Finally insurance that is convenient, easy and 24/7. For all other car insurance claims, you need to ring the LV car insurance claims team. That was our starting point and Flow evolved from there. If youre struggling to cope and need some help, please. Calls will be recorded. On your account homepage, select 'cancel policy'. If your keys are lost or stolen. If your business is purely on line, it may help if the on line bit works. I have asked for the change to be cancelled so I can change my car. Took nearly 2 hours to insure my new car. Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. Our handy guide will explain it all. You can cancel your policy by logging in to your account. Replies to negative reviews in < 24 hours. Online car insurance thats all about you. Anyone can write a Trustpilot review. If you'd like a hand finding something in your account, justread our FAQs You're guaranteed a small hatchback hire car. . Registered Office: Moneysupermarket House, St. David . The only time we use the phones is if you need to make a claim. Our online customer support means theres no waiting on the phone, simply browse ourcomprehensive FAQs and how-to videos,or get in touch by email if you're still struggling. We're excited to have you on board!AndrewThe Flow Team. It's time to Flow. Dallas, TX 75266-0637. Good competitive car insurance quote. Policyholders may have third party only cover for driving other cars, check your certificate of motor insurance in your account. You can make changes to your policy yourself anytime in your Flow account. Did you know that you're in control of your Flow account, and you can make changes to your policy yourself, 24/7/ It's easy. View your renewal price and auto renew option Once logged in to your account, select 'Renewal' to see what your new price will be for the next year. What changed? Please use one of the forms below to get in touch. Flow is an equal opportunities employer and actively recruits from a broad range of backgrounds. It goes against our guidelines to offer incentives for reviews. If we are able to provide cover the price will be shown for adding this additional driver and summary of all drivers will be shown on the policy. 2023 Trustpilot, Inc. All rights reserved. Filing a claim doesn't have to be. 24/7. If you've been involved in a car incident, the most important thing is that you're okay. Insurance due for renewal this month. Maybe its time to #GoWithTheFlow . Verification can help ensure real people write reviews about real companies. Our friendly UK-based advisors will be there for you. Read more. If your cars been stolen or damaged, well provide new child seats, even if theres no apparent damage to them. You can do everything else online in your Flow Account. I cannot now add my car until after the date tge change takes place. Simply. If you bought your car insurance before 22/11/2022 then please call: 0330 678 5222 If you bought your car insurance on or after 22/11/2022 then please call: 0330 678 5111 Mon to Fri 8am - 8pm Sat and bank holidays 9am - 5pm Sun 10am - 4pm For Text Phone first dial 18001 Calls will be recorded Want to cancel your renewal? Avoid discussing who was to blame, even if you think it's obvious. Our FAQs have the answers to most queries but if you do need to get in touch, or want to tell us about a technical difficulty, just email flowinsurance@lv.co.uk and we'll get back to you. Find out what it includes and whether it's right for you. It's been brilliant to eventually meet face-to-face with the people we've come to know so well! the other drivers leave the scene or refuse to provide their details; you believe the other driver does not have insurance; you suspect the other driver caused the damage intentionally; you suspect the other driver is under the influence of alcohol or drugs. details of any injuries to any person involved. Maybe its time to #GoWithTheFlow . AVForums.com is owned and operated by M2N Limited, It is only available to people who drive a vehicle. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. 4. Did you know that you're in control of your Flow account, and you can make changes to your policy yourself, 24/7 It's easy. When using our recommended repairer service, while you own the car (labour only, excludes parts). Calls will be recorded. Because we provide digital insurance, we have lower overheads and a lower carbon footprint than insurers with call centres. , and you can make changes to your policy yourself, 24/7 It's easy. Everything you need is available at the touch of a button. Manage your annual car insurance cover online, 24/7. That road trip just got a heap less stressful. Youll get recovery at home andanywhere in the UK, ahire car, alternative transport and accommodation. Not anymore. Have you tried to reset your password? register number 202965. Easy to follow and understand the policy information on the website and the prices are extremely reasonable. Giving back to our local communities is important to us. If we cant fix your car on the spot, we'll provide you and your car with recovery to anywhere in the UK. Refer to your Document of Insurance for further information. So if you move on to another insurer you may find that it's no longer valid. Anyone driving your vehicle can benefit. Under Drivers select edit under the driver you would like to remove Which is why now we have annual car insurancethat could be fully controlled by customers online, 24/7. Need help? Thanks to all our customers who've rated us on Trustpilot - 4.7 stars out of 5 is. The internet is just like ancient Egypt. I cannot now add my car until after the date tge change takes place. The only time we use the phones is if you need to make a claim. On your account homepage, select 'cancel policy'. View more. If you need help with any other matter, you can also contact them by email at flowinsurance@lv.co.uk. Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. you suspect the other driver is under the influence of alcohol or drugs. > Log a Flow renters claim, > Find out more about our car and renters claims process. We've got your back if your car breaks down at home or on the road. Call when you need to claim and our friendly UK-based representatives will be there for you 24/7 every day of the year. Suggested companies are based on peoples browsing tendencies. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. *10% of new Flow Annual customers paid 174 or less Aug '22 - Jan '23. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. The Flow team is an energetic ambitious bunch, based all over England. 2023 Trustpilot A/S. If youre over 25 miles from where your journey began and your car cant be driven following a claim fear not! I have saved myself 65.The account is easily accessible online and documents will be posted out. . Day or night. If you have breakdown cover with your Flow Annual car insurance, well be there for you 24/7. Im furious that LV are also part of this company. We use dedicated people and clever technology to safeguard our platform. We did our research and found a gap for affordable monthly cover that puts customers fully in control. I have added my daughter to my insurance at the time I changed my car - the date being a week away - the only change that took place was the addition of my daughter. You can protect your NCD with Flow too so it's not actually an issue. We're excited to have you on board!AndrewThe Flow Team. Flow Annual car insurance has been given a Defaqto 5 Star rating. It happens to the best of us. and a claims handler will get back to you to go through the next steps. No need to wait. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. note the circumstances or series of events in the lead up; contact details of any other people involved; license plates of any other cars involved; names and contact details of any witnesses; details of any injuries to any person involved. hire car, alternative transport and accommodation. Thank you Belinda. You'll need your claim number to get started. If you're an existing customer and you've broken down. Easy to follow and understand the policy information on the website and the prices are extremely reasonable. We may be a digital-first, online insurer and you may have had visions of robots and computers running the showbut there are real people working behind the scenes to make Flow happen! We'll miss you if you cancel, but you're welcome back anytime. Safety first! Contact us about your car and motor insurance Get support with your motor insurance right away Our online assistant is the quickest way to get in touch It can answer questions about your policy If you need to call, it points you to the right phone number Ask our online assistant Will not be staying with flow! page so we can get you on your way again. Want to add a driver, or make a change? Website. Finally insurance that is convenient, easy and 24/7.