Ramzi M Was this reply helpful? I can only access them the day of the concert !? My son cried when he got home! Ticketmaster won't pay out and no support at all I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. Why isnt this statement on the website? Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. Last checked 1 hour 56 mins ago. Contact Ticketmaster call center number 0333 003 5939 if you are having problems paying for your ticket. Upon arrival, the staff at the venue were extremely rude and simply stated we needed new tickets when ours were scanned. This complaint is from last year, but since ticketmaster is in the lime light, I will mention it, We purchased two tickets to the Garth Brooks concert for August 2021 in Nashville Nissan stadium, 10 minutes before the concert started a hellacious storm rolled in, lightning, thunder, it poured for at least an hour, everyone was gathered up in the stadium To whom this letter concern, Ordered tickets to a TSO concert in November, which included an extra $50 for a T-shirt. Just before 11am the official Ticketmaster account acknowledged there were problems. If you want to graph this, you have to pay 4 dollars for a ticket. I tested positive for covid and immediately contacted ticketmaster/live nation and requested they sell the tickets for me since I and my party, were unable to attend. Ticketmaster's website was giving error message of oops! ", Emma Chadwick posted her anger on Twitter saying: "Has anyone else experienced the ticketmaster website saying it won't accept any of your cards even though your details are all correct and you have money??? Sit back and relax while we do the work. At the heart of so much of the problem in the ticketing space is the de facto monopoly Ticketmaster has, said New York state Sen. James Skoufis, a Democrat who this year led passage of a law to bring greater transparency to the ticket-buying process in the state. I purchased two tickets to a concert through TicketMaster. If you're getting paid by direct deposit, you may have to verify your bank account first. Im going through the same issue! He has never been to NYC before. The Justice Department has launched an antitrust investigation into Live Nation, the owner of Ticketmaster, to look at whether the company has a monopoly in the market for concerts, including. In the filing, the Justice Department said that Ticketmaster's share among major concert venues exceeded 80%. There is a class action lawsuit for this exact issue. I cleared my history/cache on both devices, shut down and restarted both devices. All of Australia. Any update on this? They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. Wir werden es dir schon zeigen! "I have the opposite problem, my mom says the bottoms are too . Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. Things have only gotten worse as organizations have continued to force the switch to mobile-only ticketing in the wake of COVID. Found that merchandise is shipped 4-6 weeks after order, and it has now been 12 weeks. You can go back to the rest of your life, whether that's focusing on work or completing your household chores. Click Submit. Back in 2017, a massive system outage snarled lines at sporting events across the U.S. with thousands stranded outside stadiums. Whether you're looking to make a new reservation or modify an existing one, the customer service team at is more than happy to assist you. I purchased 2 Pink tickets for Fenway park on July 31,2023. About. They were left box - row a seats 1,2,3,4. When tickets go on sale, the link leads fans to a Smart Queue that keeps ticket bots out. Once they reach the end of the queue, they enter the access code to browse and buy tickets. Below are the steps you need to take to report the scam to the FTC: If you have tried to navigate the system and report the Ticketmaster scam to the FTC, you may have hurdled a number of steps and still not been successful. If ticketmaster.com is down for us too there is nothing you can do except waiting. It said: "Some of you may be experiencing an issue with payments - we recommend using AMEX or Paypal if you can while we look into it. They did not deliver my tickets. They stopped communicating with me. I have not received any reimbursement. Fridays hiccups certainly arent the first time that a mobile-only system has led to major consumer headaches. What gives? Ticketmaster is a part of Live Nation and is used by many venues to sell tickets to their events at face value. "The fee situation has gotten the attention of the White House. ken holcomb @ken5562763 Reported 2023-02-14 13:13:02 Long term, it would be to fix the website as a whole or shut it down and let another company run it because clearly ticketmaster isn't what it used to be. To check on the status of your posted tickets, go to your Listings page. Desired outcome: ", A spokesperson for Ticketmaster told the MEN that the problems with payment cards had since been rectified. Ticketmaster has also faced complaints about its Official Platinum feature, which offers variable prices based on demand. I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. They have me different answers. A spokesperson for Swift did not respond to a request for comment. My son called me at 7:10 and still stuck in traffic. But an outage such as whats apparently happening now means that theres a very real possibility that consumers will have no way to access their tickets for events, send them to anyone else, or even prove that they have tickets at all, since the tickets themselves are stuck in a system that appears to be wobbling at best. Hours may be extended on game days. Thanks for your patience. This was a early Christmas gift to him! A spokesperson for Ticketfaster did not immediately respond to a request for comment. We'll ping you when Ticketmaster finally makes a live agent available to speak to, then you can conduct your customer service call as if you were never on hold at all. The concert was on 8/29, but I didn't feel safe traveling to go to the concert and sold my tickets through Ticketmaster instead. Unfortunately, things didn't go well this time. I've been trying to see this show since Ictiber. The Ticketmaster customer service phone number is not openly listed on the help page, but can be found. Desired outcome: As of 1:05 p.m. Riveras mistake is also not uncommon for years, fans have warned other fans about Ticketfaster on Reddit. Idiot on chat actually insulted my intelligence by suggesting I use my phone to get my daughter in if I was going with her. Payment Options; Orders; Print My Tickets; Transfer Tickets; My Listings; Help; Learn more Learn more. I hate being a karen but wtf. Below is a picture of my sweet son! Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. Keep in mind that this could take several weeks before you hear back from the FTC. We were able to transfer to wallet for another person on their XII, without issue. . Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. Payments - Ticketmaster Help All of United Kingdom My Account Menu Music Sport Arts, Theatre & Comedy Family & Attractions Offers Gift Cards Help Payments Ticketmaster Help Booking & Orders Payments Ticketmaster Request FAQs Festival Deposit Schemes Klarna PayPal Order Processing Fee What do you mean by Billing Address? It just sucks because I honestly think everyones super excited [about Swifts tour].. Last month, President Joe Biden announced he would begin cracking down on what he called junk fees that are often initially hidden from consumers when they search for a ticket, or are added on after buying. Ticketmaster will never ask you to buy an Amazon Gift Card, iTunes Gift Card, money order, or any other third party gift card as a form of payment in exchange for tickets. Server is down. Currently, consumers are required to be offered a freely transferable type of ticket (EG not mobile-only and locked to Ticketmaster or AXS or any other specific system) in six states: Colorado, Connecticut, Illinois, New York, Utah, and Virginia. I accidentally bought the wrong day for ticket, so they told me to buy another ticket and they would refund me for the old one. and our Do not purchase the insurance it is worthless. @Ticketmaster launches Apple Pay in newest release. Immediate outcome would be to get the website moving so we can all get our tickets. I will try to add the shot of the actual tickets again later. On Monday, ahead of Swifts official ticket release date, I GOT THE EMAIL trended on Twitter. Desired outcome: Server is down. "If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage," Ticketmaster tweeted. There seems to be a problem with your payment. #4: Please check back soon to continue., The company itself contacted its resale clients, indicating that the company issues were causing it to take down all resale listings for the time being, due to known system interruptions.. This means that we may include adverts from us and third parties based on our knowledge of you. I want to purchase tickets or chat with/talk to customer service! From local sports games to concerts for international stars, you can find just about any kind of ticket, along with ticket gifting, transferring, and updating features. Yes, you can. -Reading written directions and price menus-Adding Prices-Converting Percents to Decimals-Solving 1 & 2-step word problems-Addition, Subtraction, Multiplication-Entering Credit Card information (Card n. They are most dependents on their Ticketmaster controls the market for tickets to every major event. Its terrible. ", Hours later, Ticketmaster gave fans another update on Twitter, writing that "there has been historically unprecedented demand with millions showing up to buy tickets for the TaylorSwiftTix Presale. No one answers when I call customer support - repeatedly Get the latest What's On news - from food and drink to music and nightlife - straight to your inbox with our daily newsletter. Take your day in court. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. AXS USA Reviews. They were in I 55 South and came to a stand still. OP is not trying to get a refund. I would like a refund of the tickets and he deserves a apology! Ive always tried to understand your monopoly of a company , but they are my tickets period . I have a problem with Ticketmaster Select the option you are having issues with and help provide feedback to the service. Ticketmaster provides the selected fans with a code and a link to the purchase site. I bought 6 tickets to the Carrie Underwood concert, Nov 7, 2022, at Enterprise Center in St Louis, MO for $1314.00 total. I went to the app pulled up my tix barcode and tried to scan. Online chat is gone now. Our Network. Method 1: - Launch MS Edge - Click on the 3 dots - Click on Settings - Click on Reset settings from the left side - Click on Restore settings to their default values and then click on Reset - After doing the above check and try it again Method 2: - You can also try to repair it by Pressing Windows key + I - Click on Apps On Saturday 26.11.2022 I took my 3 year old and sister in law to watch Royal Czech Ballet. For an optimal experience visit our site on another browser. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Ticketmaster can be contacted through several channels. It started at 7.30pm. Tried to call, no ability to reach anyone. The easiest way to get to the starting point for the hike, is to use the Romsdalseggen bus from ndalsnes to Venjedalssetra. I went to transfer the tickets today, and was informed that I can't transfer the suite service. Please contact us via email or phone. Receive the electronic tickets I ordered or full refund. Consumers in those states are required by law to be given the option to get a hard paper ticket or print-at-home version rather than mobile-only as the only way. If you believe you have been a victim of Ticketmaster scams, you will need to contact them through the following steps: While Ticketmaster is reputable, their customer service and ability to make reports is not very easy. Rob Wile is a breaking business news reporter for NBC News Digital. My barcodes aren't available, and my event isn't on the list of delayed events We'd recommend that you try accessing your tickets through both the app and your account on our website. No customer service number or chat available. one Twitter user wrote on Tuesday. Phone number and email are useless. #2: File an official complaint with the court to solidify your case. Ticketmaster provides the selected fans with a code and a link to the purchase site. Similarly, the . Sens. I'm very upset. Contacted twice since, and received the same response. Make sure to provide your name and contact information so that they can reply to your claim. Yes No SE Serendipity121 Replied on February 15, 2019 Report abuse Just before 11am the official Ticketmaster account acknowledged there were problems better experience i was going with her in. Its partners use cookies and similar technologies to provide you with a and. You can go back to the purchase site is nothing you can go to... Are too a link to the purchase site my Listings ; help ; Learn.! A concert that happened this past weekend on 9/3 do except waiting of a company, can. Problem, my mom says the bottoms are too a apology yes no SE Serendipity121 Replied on February 15 2019... I GOT the EMAIL trended on Twitter your monopoly of a company, but they are my ;! By many venues to sell tickets to events including concerts and sports venues including concerts and sports venues,... 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