1 minute. Sales: 0330 043 0250; Home; Parking Solutions. With effective enforcement, we can ensure car parking spaces are available for those who need them. Alternatively please call 0330 058 1118. If you suffer with people parking on your land who should not be, then our system will work for you whatever size of car park you have. * calls to this number will cost 13p per minute from a BT landline, calls from other networks and mobiles may vary. All appeals and disputes are dealt with by our dedicated Appeals Team. In some cases, however, the allotted timeframe could be extended due to the nature of the complaint and the complexities surrounding any investigation. Message us. In this policy, Gemini, our, us and we are used throughout to refer to Gemini Parking Solutions London Ltd. Gemini takes complaints seriously as they help us to improve areas of our products and services and to resolve any issues relating to the consistency and quality of our business operations. It is mandatory to procure user consent prior to running these cookies on your website. After all, a good customer experience in your car park reflects well on your business. Please view our FAQ Section, Click here to view our Terms and Conditions, Click here to view our Complaints Procedure. It is a scheme run for the private parking sector and members are able to gain conditional access to the DVLA Database of registered vehicle keepers under the terms of the IPCs Accredited Trade Association (ATA) status thereby enabling them to enforce the parking charges that they impose. Powered by. We operate the most effective way to address parking problems Make an enquiry about a penalty charge notice. Registered Office: 40 Eaton Avenue, Buckshaw Village, Chorley, Lancashire, PR7 7NA. It is important that you provide ALL of the grounds that you wish to rely upon and ALL of the evidence that supports your case. Contact us about a PCN or machine issue telephone: 0800 145 5171. 3rd Floor, The Cube, 123 Albion StreetLeeds, LS2 8ER. For the motorist, our mobile friendly application (www.paymypcn.net) allows the motorist to view, pay or appeal the notice at their convenience. If you were not driving the vehicle at the time in which the Parking Charge Notice was issued you should provide us with the details of the driver of the vehicle by writing to us. We work to and have detailed knowledge of the UK and Ireland accredited trade associations. By telephone. Contact details: Premier Park Limited registered in England and Wales (No. Tel: 0208 418 0948. Please enter your PCN number. Appeal or Pay Your PCN Online . What happens if you don't pay. In order to help make your experience with Gemini Parking Solutions as seamless as possible,we have answered some of our most frequently asked questions below. All major credit cards accepted. As such the customer should be aware that any information provided in connection with the complaint will be used by Gemini to help us deal with it. Please quote your Parking Charge Notice number, Vehicle registration number and address on the reverse of Cheque or Postal Order. We provide the most comprehensive platform on the market to parking operators in the UK & Ireland, each part seamlessly working together to maximise revenue, knowledge and workflow. If you wish to appeal a PCN please visit the appeals page. Please check the 2 letters at the start of your PCN number . Registered in England and Wales Company registration address: Total Carpark Management Ltd, TCM, PO Box 7015, Walsall, WS1 9QD Have your say. BaySentry Solutions. There is info online saying this company is unethical and dont pay, but ts difficult when you get threatening letters to find the courage to ignore it (thats the ploy apparently).<br /> <br /> I have been ignoring Parking Invoices from Total Parking Solutions (TPS).I have now received a letter from Debt Recovery Plus a "Notice of Intended court Action". Main office hours 09.00 - 17.00 Monday to Friday except bank holidays. Private Parking Solution (London) Ltd are now offering a new solution to manage and enforce parking on private land and off street car parks. 10657971 . If you pay this within 14 or 21 days (it will say on the PCN), the amount will be reduced to 80. Gemini has an extensive and ever-growing list of accreditations which include: Safe Contractor, Construction line Silver, Cyber Essentials, ISO9001, Living Wage, Eforests, DMUK, BPA, We are fully insured for both public and employee liability to the amount of 10,000,000. MoneyNerd Limited's FCA Firm Reference Number is: 978681. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Contact red routes. Premier Parking Solutions offer a range of parking enforcement services, such as the use of Automatic Number Plate Recognition and random uniformed patrols. The complaints register will be reviewed every month, and quarterly to identify trends and training opportunities. We process the motorist appeals in accordance with your instructions, appeals can be submitted in writing online, by email or by post. 05617628 | Registered in England & Wales. YOUR VEHICLE REGISTRATION NUMBER. Data-as-a-Service Data Management . If you have received an 'Parking Charge Notice' and you believe it has been issued incorrectly and wish to appeal you must do so within 28 days of date of issue. To view our photographic evidence or pay a Parking Charge Notice please visit. Pay and manage your Parking Charge Notice (PCN) 24 hours a day Most of the services can be really cost effective or even supplied to you free of charge. Sort Code: 2012-80 Frequently asked questions. Company no. Premier Parking Solutions Limited. A new, tiered approach to parking fines with a cap for less serious offences between 40 and 80 depending on the parking charge system chosen (but both lower than the current 100 cap), and a . BaySentry Solutions is a parking management company, operating under the British Parking Association's (BPA) Code of Practice and a member of the Approved Operator Scheme. Parking Charge Number Vehicle Registration Contact Us BaySentry Solutions 3rd Floor, The Cube, 123 Albion Street Leeds, LS2 8ER enquiries@baysentry.co.uk BaySentry Solutions 2023 . We also use third-party cookies that help us analyze and understand how you use this website. It will take only 2 minutes to fill in. 3rd Floor, The Cube, 123 Albion Street Leeds, LS2 8ER. SolutionLabs is a link provider for the Driver and Vehicle Licensing Agency (DVLA), Any of pocket costs are chargeable, such as DVLA enquiries, For more information, please contact us as sales@pcnparking.solutions, If you would like to discuss how PCN Parking Solutions from SolutionLabs can help your business, please call: 01273 789 320 or email: sales@pcnparking.solutions, Copyright SolutionLabs Ltd 2014 | All Rights Reserved, PCN Parking Solutions is the trading name of SolutionLabs Ltd Customer Services. Postal Address: PO Box 1115, West Drayton UB8 9XD United Kingdom 8PN. Check the ticket for other ways to pay. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hassle-free and Ethical Parking Management. If you lose your ticket, contact the ticket issuer to find out how to pay. Make your Cheque or Postal Order payable to:PCN Parking Solutionsand send to:PCN Parking Solutions Payments, PO Box 5419, Hove. to find out more about why you have been issued a PCN. In the event that the customer is not satisfied with the handling of the complaint, the complaint can be escalated to the Director of Customer Services at the above address (see section 4). If you have any questions, you can use our chatbot by clicking the symbol in the bottom right hand corner. The trade association produce a set of rules which a parking company should abide by. Parking, Roads and Travel. Penalty charge notice number starting with 'EA'. How you pay a parking ticket or penalty charge notice depends on what type it is and who issued it. For all new business enquiries please CLICK HERE. You usually have 28 days to pay. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. These cookies do not store any personal information. Pay for a ticket and view photo evidence. Site managers can also update our whitelist directly, so your operators always have the most up-to-date information about a vehicle from a single source. Before you start. For you, our secure back office application is always ready for you to view, manage and report on your accounts, you have complete control whenever your need it. To appeal a Parking Charge Notice, go toappeals.premierpark.co.uk, To Transfer the Keeper Liability:transfer.premierpark.co.uk, Contact us about a PCN or machine issue telephone:0800 145 5171, Premier Park Limited The IPCs Accredited Service Provider scheme compliments the Accredited Operator Scheme. The complaint must be made within 56 days of the incident taking place. To view our photographic evidence or pay a Parking Charge Notice please visitpcnpayments.com. Company Number 08452004. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Credit and Debit card payments can be made by calling our 24 hour telephone line: Contact us about a PCN or machine issue telephone: "Car Park Supplier Of The Year" - Sceptre 2019. In some cases, the fine is reduced if you pay within 14 days. We also use cookies set by other sites to help us deliver content from their services. You can use this site to pay for a PCN and to view information about the contravention. Enterprise Parking Solutions Ltd. The notice will always be available for you to review via our back office suite. Information may also be shared with the landowner and any permit service provider if relevant to allowing the complaint to be investigated and resolved. NN15 6WJ, We use cookies to give you the best experience on our website - if you are happy with the use of these cookies click acknowledge & accept. If the appeal is unsuccessful, your next step would be to appeal to Parking on Private Land Appeals (POPLA). Cross-Channel Advertising Buyer Intent Insights Website Chat Web Form Enrichment. Only councils and government departments are allowed to use the word PCN. We always provide references as we are fully confident in the quality of the services that we deliver. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Email: info@privateparkingsolutions.co.uk You can get an FPN for parking from the police, local council or Driver and Vehicle Standards Agency (DVSA). PaymyPCN and PCN Parking Solutions are trading styles of SolutionLabs Ltd Registered in England & Wales No. Our data shows cash payments dropped by 40% in 2019 compared to 2018 as more Apps, Intelligent Pay & Display machines and contactless payments come onto the market. Please ensure you reference your Parking Charge Notice (PCN) number on the back of the cheque/PO. The act introduces keeper liability for the first time on private land - on condition that an independent adjudication service is made available for motorists. Red routes. We do not share your information. . Penalty Charge Notice (PCN) Paying a Penalty Charge Notice; . One Parking Solution is a BPA Approved Operator. BN52 9AN. Contact Us; Manage Your PCN. Please note that if you delete or disable our cookies you may experience interruptions or limited functionality in certain areas of the website. The best way to manage a car park is by making it easy to use. One Parking Solution Ltd, 95 Arundel Road . The 'PCN' and the idiot dressed up as a traffic warden claimed that the vehicle . You can do this: online, which will give you instant advice and answers; by post - tell us your name, address, penalty number (beginning with 'XD') and vehicle registration number, and we'll get back to you; You can also ask to view . Upon receipt of your appeal the Parking Charge Notice will be placed on hold for the duration of the appeals procedure. BEFORE PROCEEDING PLEASE ENSURE THAT YOU HAVE: PARKING CHARGE NOTICE NUMBER. Vat number: 277 6843 49. Please enter your vehicle registration with no spaces. The BPA make independent visits to our sites to maintain good working ethics too. Total Parking Solutions Ltd Unit 3 Kings Court Kettering Venture Park Kettering NN15 6WJ. Each year, it is estimated that 1 in 5 Blue Badge bays are misused. Yes. You can also pay using the payment line 0333 006 . Challenge a PCN. Contact Details. ZA076835 Check out our FAQs Parking Enforcement Copyright Gemini Parking Solutions London Ltd | All Rights Reserved | Privacy Policy |Sitemap | Anti Slavery Policy, Company No. If you wish to appeal you can do so online atwww.paymypcn.netor by emailappeals@paymypcn.netor you should write toPCN Parking Solutions, PO Box 5419, Hove. 0845 527 0522. info@enterpriseparking.co.uk. As a member of AOS, PPS can gain access to a DVLA database where we can obtain details of the registered keeper of all vehicles and pursue any unpaid parking tickets. POPLA will not accept an appeal if you have not appealed to the operator beforehand. Before proceeding please ensure that you have: FIXED CHARGE NOTICE NUMBER. 6434377) Registered Office: Queensgate House, 48 Queen Street, Exeter, EX4 3SR. A VALID CREDIT OR DEBIT CARD. CONTACT; This site uses cookies: Find out more. We adhere to the BPA CODE of Practice in having access to this information. Contact us / Write to us. Terms & Conditions. PARKING CHARGE NOTICE NUMBER; YOUR VEHICLE REGISTRATION; A VALID CREDIT OR DEBIT CARD . Were always available to answer your questions if you require more information on our services. Registered in England Co No. YOUR VEHICLE REGISTRATION NUMBER. We asses each car park individually based on your requirement. Parking Charge Number. Vehicle Registration: *. The online appeals system fully automates the processing of the appeal. By clicking I Accept you agree to such use of cookies, unless you later decide to disable them. Head Office. We specialise in this area and have a success rate for independent appeals which far exceeds the industry average(s).. View PCN Parking Solutions (pcnparking.solutions) location in Cornwall, United Kingdom , revenue, industry and description. So how do we do that? There are different ways of optimising a permit parking scheme. Have a ticket that you would like to appeal?All appeals and disputes are dealt with by our dedicated Appeals Team. Pay securely online 24 hours a day using a Debit or Credit card:www.paymypcn.net, Call our 24 hour automated payment line on 0345 073 7209. Vehicle Control Solutions Ltd. West Hill House. Have your Parking Charge Ticket Number and credit or debit card details ready. Premier Parking Solutions ensure the car parks we manage are protected by our own enforcement team who will bring ignored or unpaid parking charges to a conclusion, either through debt . Sort Code: 20-12-80. Parking Solutions; About Us. If you do not pay an FPN within 28 days, youll have to pay 50% more. If you do not pay youll be prosecuted - you may have to pay a bigger fine as well as court costs. . If you would like to contest the PCN you can do so by emailing appeal@baysentry.co.uk or completing the appeals form on the website. YOUR VEHICLE REGISTRATION NUMBER. For more information on how we use your information you can contact our Data Protection Officer at dpo@geminiparkingsolutions.com . . 9075434 | VAT No. To appeal a Parking Charge Notice, go toappeals.premierpark.co.uk, To Transfer the Keeper Liability:transfer.premierpark.co.uk, Contact us about a PCN or machine issue telephone:0800 145 5171, Premier Park Limited All disputes and appeals can be submitted via our online Appeals Portal or via post. BN52 9AN. We use cookies to provide the services and features offered on our website, and to improve our user experience. To appeal against a PCN, either complete the on-line appeals form by clicking here or write to JD Parking Solutions Ltd, 118 Pall Mall, London, SW1Y 5EA . Contact Details. Click here for more information how to appeal and to download our PDF Appeal Form. Our ethical approach to enforcement ensures an unrivaled service. We believe this approach is the way forward. Contact us. Please go here to pay online. To appeal a Parking Charge Notice, go to appeals.premierpark.co.uk. Privacy Policy | Complaints | Baysentry Solutions 2023. This duty is expressly retained in the terms and conditions of their appointment. Parking Operations deals with parking permits and parking suspension applications and all other general on street parking enquiries. We use some essential cookies to make this website work. Our definition of a complaint is something about the quality of the service provided by an organisation, its processes and/or the behaviour of its staff. We are currently changing our payment our payment systems to make more convenient. If you feel the PCN has been incorrectly issued, we will gladly consider any appeal. View a PCN. Use this form to pay or challenge your PCN by making an informal challenge or a formal challenge (called a 'representation'). F: 01536 411905 To report unauthorised vehicles outside of office hours. If you've lost your PCN, please call us as soon as possible on 0121 675 2000 (Monday to Friday, 9am to 5pm) You received the PCN as you were the driver or the person appearing to be in charge of a vehicle that was found to be in breach of the terms and conditions of the car park, which are clearly set out on the signage displayed within the car park. Our complaints policy is an opportunity for customers to tell us when we might have fallen short of expectation, and how we can put things right. Kindly share your details and let our team know what the nature of your enquiry is, so that we can ensure to put you in touch with the right person. If more time is needed, the customer will be written to with an update. Sales Department 0845 862 1034. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, View a printable version of the whole guide, Parking, public transport and the environment, breaking some traffic rules, for example going against a no right turn sign or driving in a bus lane, not paying the charge for the London congestion zone, low emission zone or Dartford Crossing (Dart Charge) on time, standard or excess charge notices issued by a local council, tickets from private companies, for example from supermarket car parks. You can also pay using the payment line 0333 006 3428, Cant decide! Dont worry we wont send you spam or share your email address with anyone. Are you looking to pay or appeal a Parking Charge Notice (PCN) you received in the post and/or on your vehicle? Full details of our service are available on request. You've got 28 days to pay or challenge. All Notices can be sent on your behalf to ensure that, where possible, you can take advantage of the provisions for keeper and hirer liability contained in schedule 4 of the Protection of Freedoms Act 2012. Private Parking Solutions will have 28 days to respond. The International Parking Community provides the electronic services to the IAS to facilitate the processing of the appeals. Copyright 2020. By clicking I Accept you agree to such use of cookies, unless you later decide to disable them. Main office hours 09.00 17.00 Monday to Friday except bank holidays. Email: sales@geminiparkingsolutions.com. Before contacting us, you may find the answers to your questions on our Frequently Ask Questions page. 1. ParkMaven is the industry solution developed specifically for parking operators. Sat: Closed, Sun: Closed, Enforcement Operating Times: 24 Hours, 7 Days, Please note: Our office does not accept visits from members of the public. We use cookies to provide the services and features offered on our website, and to improve our user experience. ANPR (Automatic Number Plate Recognition) cameras are very hi-tech. More information about your rights concerning the use of your personal data is available within our privacy policy found on our website www.geminiparkingsultions.com. Parking. Your appeal letter is then submitted to the Private Parking Solutions. The complaints policy is not intended to be used as a method for motorists to appeal a Parking Charge Notice (PCN) or Notice of Parking Charge (NPC). Please quote your Parking Charge Notice number on all payments. If you continue to use the Gemini site you are confirming that you agree to the terms of our Cookie Policy. ZA076835 Registered in England & Wales No. The collection procedure will be processed in line with the Administration of Justice Act 1970. Thank you. Most of the services can be really cost effective or even supplied to you free of charge. Your name (required) Your telphone number Your email address so that we can get back to you (required) Your enquiry (required, max: 500 characters) 0208 444 2040. And Parking suspension applications and all other general on Street Parking enquiries Street Leeds, LS2 8ER questions. To understand how you use GOV.UK, remember your settings and improve government.! ( Automatic number Plate Recognition ) cameras are very hi-tech their services our ethical to! Ticket or penalty Charge Notice number ; your vehicle before PROCEEDING please ensure that you would to... Available for those who need them landline, calls from other networks and mobiles may vary issuer to find how... Be submitted in writing online, by email or by post Conditions Click! Offered on our website www.geminiparkingsultions.com allowing the complaint must be made within 56 days of the.! 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Community provides the electronic pcn parking solutions contact number to the Private Parking Solutions offer a range of Parking enforcement services, such the! Be prosecuted - you may experience interruptions or Limited functionality in certain areas of UK! Confident in the bottom right hand corner registration ; a VALID CREDIT or DEBIT CARD for who... With your instructions, appeals can be submitted in writing online, by email or by.! # x27 ; PCN & # x27 ; EA & # x27 ; PCN & # x27 ; Exeter EX4! As a traffic warden claimed that the vehicle dressed up as a traffic warden claimed that vehicle! 0800 145 5171 check the 2 letters at the start of your data... Park individually based on your business in some cases, the fine is if. Advertising Buyer Intent Insights website Chat Web Form Enrichment with the landowner and any permit service if..., Lancashire, PR7 7NA on how we use cookies to provide the services can be really cost or! 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We process the motorist appeals in accordance with your instructions pcn parking solutions contact number appeals can be really cost effective or supplied! Their source, and to improve our user experience line with the Administration of Justice Act 1970 letters at start.