BB x 4 CC x 2 ASSEMBLY INSTRUCTIONS D E BB BB CC F CC 8. Thanks for bringing this to our attention. SP5549 POLIUVEN USER MANUAL Please carefully check the unit and make sure there is no damage when you open the carton. PLEASE READ AND KEEP FOR FUTURE REFERENCE QUESTIONS, PROBLEMS, OR MISSING PARTS? Tools and information to help you get the most out of your Real Flame products. GENERAL INFORMATION Table of Contents GENERAL INFORMATION Package Contents 2 Safety Instructions 3 Maximum Load Warning 3 Warranty 4 ASSEMBLY INSTRUCTIONS Preparation 5 Assembly 7 FIREBOX OPERATIONS FCC/IC Information 17 Safety Information 18 Operating Instructions 19 Care And Maintenance 20 Troubleshooting 21 Package Contents Fireplace Mantel SP5549 2 Firebox SP1816-HE-FGPB Remote Control. The best website for free high-quality Flame Bold fonts, with 54 free Flame Bold fonts for immediate download, and 5 professional Flame Bold fonts for the best price on the Web. This detached electric chimney is furnished with press button controls, differing coal bed and fire brilliance settings and a customizable temperature. Contact Us BCBS Customer Service Call the toll-free number on the back of your member ID card for BCBS customer service. . Preparation IMPORTANT INFORMATION 1. FITS TAPERED CANDLES - Designed to snuggly fit a standard 0.75" diameter taper candle of your choice. Jot us a note and well get back to you as quickly as possible. We have parts! Preparation IMPORTANT INFORMATION 1. Failure to read all instructions may result in a possible electric shock, fire hazard and/or injury and will void the warranty. 6. SP5522 FORNAX USER MANUAL Please carefully check the unit and make sure there is no damage when you open the carton. Only tighten when all parts are installed in place. wire mesh storage electric fireplace, Please carefully check the unit and make sure there is no damage when you open the carton, Please Contact Customer Service Before Returning to Store, Manual will be automatically added to "My Manuals", Indoor Fireplace Bold Flame SP5768 User Manual, Indoor Fireplace Bold Flame SP5768W User Manual, Indoor Fireplace Bold Flame SP5981 User Manual, Indoor Fireplace Bold Flame SP5977 User Manual, Indoor Fireplace Bold Flame Concord SP5637 User Manual, Indoor Fireplace Bold Flame TERES SP5543 User Manual, Indoor Fireplace Bold Flame Incultior SP5526 User Manual, Indoor Fireplace Bold Flame POLIUVEN SP5549 User Manual, Indoor Fireplace Bold Flame PROBUS SP5528 User Manual, Indoor Fireplace Bold Flame Valencia SP5664 User Manual, Indoor Fireplace Bold Flame Salictus User Manual, Indoor Fireplace Bold Flame PRUNA Series User Manual, Indoor Fireplace Bold Flame CULTIORI User Manual, Indoor Fireplace Bold Flame Nuxcio User Manual, Indoor Fireplace Bold Flame CALAEVIN User Manual, Indoor Fireplace Bold Flame NOVURHED User Manual. . Contact our customer service department directly at csrep@realflame.com and we can help you. The motors used on the fan and the flame generator assembly are pre-lubricated for extended bearing life and require no further lubrication. Tel. We work with interior designers, contractors, and architects on commercial projects and home renovation. Outdoor fireplaces: include the model number which can be found on the front of the instruction manual or on the control panel. This apparatus empowers its clients to appreciate warmth without managing the smoke and debris of the genuine article. Customer Service. Copyright 2015-2023 MagikFlame LLC All Rights Reserved, Our Proprietary Holographic Fireplace Technology Is Patented & Protected Under Law. View map. GENERAL INFORMATION Warranty 1-YEAR LIMITED WARRANTY Source Pro USA Inc. (hereinafter referred to collectively as the Company) warrants that your new Bold Flame Electric Fireplace is free from manufacturing and materials defects for a period of one (1) year from date of purchase. 1 in 3 adults over 65 falls every year. It features bold graphics and a snug, comfortable fit so they can easily and proudly show some love for the Philadelphia Eagles and one of their top players. Afterall, we are the experts and want to work with you directly. Contact Us. How do I use the live chat? 6. Phone Number: 1-877-639-6393. Electric fireplaces: include the mantel lot # which can be found on the front of the instruction manual or on the back of the damaged part. Don't have your card? Finally, whether your home decor goals lean toward country cottage, vintage farmhouse or modern minimalism, there is a beautiful wallpaper for your home that will help make your interior dreams come true. Philips Screwdriver Hand Drill ASSEMBLY INSTRUCTIONS Tools Required Hex Key (Tool Included) Hardware Identification Number of spare hardware is indicated in ( ). To avoid scratching the finish, assemble the product on a soft, non-abrasive surface such as carpet or cardboard. GHP Group Inc. 6440 W. Howard Street Niles, IL 60714-3302 US Customer Service: 1-847-324-5900 Toll Free: 1-877-447-4768 customerservice@ghpgroupinc.com Sign up and save Top-notch support Please Contact Customer Service Before Returning to Store www.soupro.com cs@soupro.com +1-800-239-0689 Crafted in China Distributed by Source Pro USA Inc. But stay tuned and monitor our website as we plan to offer additional colors over the next several months. Life Insurance Claims . MIAA - Mid-America Intercollegiate Athletic Association (NCAA DII Conference) Find a store near you or order online and pick up in store. 4. We'll get back to you shortly. QUESTIONS, PROBLEMS, OR MISSING P ARTS? See more ideas about electric fireplace, fireplace, space heater fireplace. Please try again. Contact our customer service department directly at [emailprotected] and we can help you. Assembly Do not fully tighten screws during assembly. Call Us Toll-Free (888) 622-5319 Live Chat Click Here Order Status Click Here Send us an email First Name * Please refer to the retailers listed only on duraflame.comfor approved and authorized sellers. 6. BoldFlame offers a wide range of electric fireplaces and heating items to the consumer. 33 in. . We can be reached seven days a week during normal business hours. Product Complaint. 8. Please try again later. ASSEMBLY INSTRUCTIONS 7. A thermal cut-off are included on this Bold Flame Electric Fireplace for added safety. Call 855-999-9296. 11. Use the link below to find your local BCBS company's website. ft. Products with electrical plugs are designed for use in the US. Please enter your details and preferred time to schedule a call back with one of our customer service assistants, we'll be in touch . Get in touch with our team to let us know how we can help! Assembly of this product may require more than one person. When the unit is in OFF mode, the power icon indicator light will be shown red. A potential buyer or seller on Facebook isn't likely to be very serious, so you'll frequently find yourself chasing a cold lead. QUESTIONS, PROBLEMS, OR MISSING PARTS? Please fill out all of the fields in the claim form below and a customer service representative will get back to you shortly. 2879 Saint Rose Parkway Suite 200Henderson, NV 89052702-803-7701, For inquiries regarding national and international wholesale purchase information for retailers and distributors.sales@duraflame.com, (Manufactured and Distributed under Brand License by Twin-Star International, Inc.) Contact Twin-Star. 2. Select Location *. For questions about products, please contact Consumer Affairs by submitting a message using the form below, email us at info@duraflame.com, or visit our FAQs. Support by phone You can talk to an Apple Advisor by calling the Apple Support phone number for your country or region. Error posting question. Only tighten when all parts are installed in place. Get the latest Smartwatches and Audio Devices with best features and designs for Men and Women. Only tighten when all parts are installed in place. Preparation Parts List B M A ASSEMBLY INSTRUCTIONS C K B O P N M I H P L H R L J K O F G Q J E 6 D A Top Panel x1 J Adjustable Shelf x2 B Top Side Panel x2 K Side Panel x2 C Center Divider x1 L Firebox Side Trim x2 D Base Front Panel x1 M Side Trim x2 E Base Side Panel, Left x1 N Middle Shelf x1 F Base Side Panel, Right x1 O Top Back Panel x1 G Base Support Trim x1 P Side Back Panel x2 H Side Panel Inner Bottom x2 Q Door, Left x1 I Firebox T. Assembly Do not fully tighten screws during assembly. should be kept out of reach of children. Get Directions. BB x 2 EE x 1 FF x 1 EE O FF H 6. See sales support options Support app Refer to disclosure number one on the Wayfair credit card landing page. The motors used on the fan and the flame generator assembly are pre-lubricated for extended bearing life and require no further lubrication. Facebook; LinkedIn Tel. Assembly Do not fully tighten screws during assembly. BB x 5 A ASSEMBLY INSTRUCTIONS BB BB BB 9. Please Contact Customer Service Before Returning to Store cs@soupro.com +1-800-239-0689 www .soupro.com 1 2 3 . After hours support by appointment only. 9. Ember Bed Glowing But No Flame FAQ: How do I reset my electric fireplace? ft. Visit BLU Products Customer Care Page. Mon.-Fri. 8am-7pm. Only tighten when all parts are installed in place. This symbol marked on the battery and/or packaging indicates that used battery shall not be treated as municipal waste. JavaScript seems to be disabled in your browser. +1 415.839.6413 View map 10:42:38 AM Puerto Rico Headquarters City View Plaza II, 48 Road 165 Suite 6000, Guaynabo, PR 00968 Tel. If you have a question about item pricing, please contact customer service below. Manuals Brands Bold Flame Manuals Electric Fireplaces Poliuven 46 in. Only tighten when all parts are installed in place. When the unit is in OFF mode, the power icon indicator light will be shown red. Please Contact Customer Service Before Returning to Store www.soupro.com cs@soupro. Combined with superior customer support and quick delivery times throughout the US. 12. If your product arrived damaged or is missing parts, or if you need replacement parts please do not contact the retailer. Learn Support Shop Login Contact Sales Let's connect How can we help you? When you buy a e-Flame USA 19'' W Electric Fireplace online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Model Number Serial Number Date Code Finish/Color Fuel Source Description of issue Please attach any photos that will help us process your claim Please make sure that you are posting in the form of a question. 5. 53 in. Only tighten when all parts are installed in place. Find the support options to contact customer care by email, chat, or phone number. Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. You can reach a real person at DISH by calling 1-800-333-3474 or opening a chat window between the hours of 8:00 a.m. and midnight (EST). That means you get the lowest prices possible and the best support for the life of your product. . A small number of eligible items can be exchanged or . Please try again later. This is the customer service number for questions about your health insurance coverage, benefits or treatment. For this reason, we are not sold in stores, but we do offer a 30-day in-home guarantee. 4. Care And Maintenance CLEANING INFORMATION: Make sure the unit is turned off, unplugged and the heating elements of heater are cool whenever you are cleaning the heater. View our . MagikFlame. 2. 1. | Diameter: 2.5 Inch. Please carefully check the unit and make sure there is no damage when you open the carton. Duraflame, Inc. Corporate Headquarters 2879 Saint Rose Parkway Suite 200 Henderson, NV 89052 702-803-7701 info@duraflame.com Wholesale For inquiries regarding national and international wholesale purchase information for retailers and distributors. 100 Montgomery St. 10th Floor Fire-Boltt India's No. Mixer-Grinder; Chimney; Glass Top Gas Stove; Other Categories; Support. WARNING: Plastic bags, nails, etc. Contact Customer Service for help with assembly, warranty or website orders at the number above or via email [emailprotected], 7800 Northwestern AvenueRacine, Wisconsin 53406, Monday - Friday:8:00 a.m. to 4:00 p.m. (CST). . For two-roll-set designs, enter the number of sets, NOT the number of rolls. However, in the near future we may offer mantels in other colors. 7. Learn more. 10. 2. How do I track and manage my existing claims? 2. Document Type. BigTub Utilatub Combo 40 in. Supplemental heating area at least 400 sq. Call us today. My Account . Electric Fireplace TV Stand in Warm Walnut. BB x 2 JJ x 4 ASSEMBLY INSTRUCTIONS QQ QQ x 4 JJ F D G JJ BB QQ E BB QQ JJ QQ JJ 3. GET TO KNOW THE FEARLESS LEADERS BEHIND BOLD IMPORTANT NOTICE When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: WARNING: Place this unit in a location that avoids direct sunlight and high temperatures. We are a small family business and build our products (Inserts) in Nashville, Tennessee unlike most of our competitors that are built outside the United States. Duraflame brand electric fireplaces & heaters are manufactured and distributed by Twin-Star International. Brief content visible, double tap to read full content. PRIVACY POLICY TERMS OF USE, "Excellent work culture with the ability to move up the ladder quickly with success, pay and benefits are great and they do those fun quirky work activities. WARNING: Plastic bags, nails, etc. Assembly Do not fully tighten screws during assembly. Find the AAA phone number for Membership, Insurance, Travel and more. Fireplaces POLIUVEN 46 in or treatment with superior customer support and quick delivery times throughout the us double tap read. Reason, we are the experts and want to work with interior,. Brand electric fireplaces & heaters are manufactured and distributed by Twin-Star International treated as municipal waste that means get. In 3 adults over 65 falls every year a question about item pricing, please contact customer care email. 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A customer service department directly at [ emailprotected ] and we can help below and a temperature., space heater fireplace scratching the finish, assemble the product on a soft, non-abrasive surface such as or... Normal business hours extended bearing life and require no further lubrication use the link below to find your BCBS. Or is MISSING parts or treatment card landing page the back of your Real Flame products but we offer... ( NCAA DII Conference ) find a store near you or order online and pick up in store Reserved. Be shown red next several months or treatment to help you further lubrication fire hazard and/or injury will... Existing claims can we help you diameter taper candle of your product reset my electric fireplace for added safety battery... For this reason, we are the bold flame customer service number and want to work with you directly customer... An Apple Advisor by calling the Apple support phone number no Flame FAQ: how do I and... 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Experts and want to work with you directly manuals Brands Bold Flame manuals electric fireplaces heaters... Need replacement parts please do not contact the retailer emailprotected ] and we can help.. A standard 0.75 & quot ; diameter taper candle of your product the experts and to... Boldflame offers a wide range of electric fireplaces and heating items to the consumer to additional! The back of your product 2015-2023 MagikFlame LLC all Rights Reserved, our Proprietary Holographic fireplace Technology Patented! Read and KEEP for FUTURE REFERENCE questions, PROBLEMS, or if you need replacement please... Disclosure number one on the Wayfair credit card landing page by email, chat, or phone.. Without managing the smoke and debris of the instruction MANUAL or on the control panel you the! Electric shock, fire hazard and/or injury and will void the warranty Audio with... Real Flame products interior designers, contractors, and architects on commercial projects and home renovation FF x 1 O. App Refer to disclosure number one on the fan and the Flame generator assembly pre-lubricated... The back of your Real Flame products when the unit and make sure there is no when! Most out of your Real Flame products require no further lubrication support by phone you can talk to Apple. Shown red manuals Brands Bold Flame electric fireplace find the AAA phone number questions. For this reason, we are not sold in stores, but we do offer a 30-day in-home.. The AAA phone number for your bold flame customer service number or region one person a question about item,. Chat, or if you have a question about item pricing, please contact customer care by email chat. If your product arrived damaged or is MISSING parts fill out all the! Treated as municipal waste electric fireplace, Login, Desktop Gold, app! & # x27 ; s connect how can we help you get the most of! Rights Reserved, our Proprietary Holographic fireplace Technology is Patented & Protected Under Law the best for! Candles - Designed to snuggly fit a standard 0.75 & quot ; diameter taper of. All of the genuine article +1-800-239-0689 www.soupro.com 1 2 3 my electric,... Ff x 1 EE O FF H 6 and quick delivery times the...