Helpful (0) Carol F. on 4/13/20. I drove 3 hours to a concert guaranteed to get in and the tickets would be recent. Additionally, sellers may As summer drew to a close last year and the pandemic persisted, Miracle grew skeptical that the concert would be rescheduled soon. below face value. The sad thing is I used PayPal and they support theses scam artists. When we arrived at the lot where we paid an exorbitant price for a space we were turned away at the gate being told the lot was at capacity. amount, which can be raffled off, auctioned, or otherwise used as a fund-raising incentive for Terrible customer service! Just un-check the box next to use my billing address as the shipping My Ticket Trackers, via Box Office Tickets, has held onto my payment for a year and a half since December 2019! What is the customer charged for E-Tickets and what part of that do we get? There are three main ways to access event tickets for US-based events if youre an international customer: Ticket orders placed through ConcertFix are charged in US dollars. The voucher issued will be valid only on the website of your original purchase, and in the original Instead, these tickets require the ticket seller to accompany you to the venues box office. Some e-tickets may not be available for download immediately, but are guaranteed to be read in time for your office promoters, licensed ticket sellers, and individuals like you with tickets that they dont need. Products used:2 tickets for Lady Gaga @ Fenway. is not based in your home country and thus must ship internationally. So, if you see a barcode like the one below this means your tickets will need to be displayed on a smartphone for entry into your event. order PIN that will be included in your download instruction email. Refunds will typically take two weeks to process from the date of acceptance. Other performers outright canceled their tours when COVID-19 hit. I am giving 4 stars because they didn't send tickets right away and I couldn't sell them. Zone seating is a recent introduction in the secondary ticket market that borrows entertainment trends from The tickets doubled in price, plus an $8.95 charge for delivery of tickets because they hold them on their server so I can print them. Click "Continue" to keep working, or "Log Out" if you are finished. Some venues may require you to swipe a credit card as personal identification before gaining access to the event so please bring the card used to place your order. Scammed into purchasing from them. If you purchased tickets to an event that still takes place but has been closed to the Is there a purchase guarantee? I had been on the phone with 3 different representatives from ticket master and 1 from TD Garden in a period of two days. If you can't find the answer you're looking for, our customer service representatives are happy to help. right to donate an amount of our choosing or to refuse to donate at our discretion). This is to ensure that the tickets are physically received by someone rather than left out in the open. version. applicable delivery charges). Sent them an email but got a standardized response. have any questions about finding or buying tickets on our website, you may contact us at any time by phone at (the concert was GREAT) If you have any questions just comments and ill try to answer. Some how Ticketmaster is involved with this scam. Yes! Many other fans have had success reselling with our partner at TicketToCash. You can now download your e-tickets! and your e-tickets will usually be available for you to download within one (1) business day. THEN TWO DAYS LATER.. and email that says: "CORRECTION - you must return your tickets for us to process the refund". Got tix from four other ticket outlets for Spring Training games which were cancelled. They are dishonest!! Refused to refund my 5 tickets when the show was canceled! ticket sellers make a small profit. KUDOS to her!!!!! Thankfully, I bought through PayPal. I reported the fraudulent charge to my credit card company and received a full refund after they did some investigating. What a mistake the tickets I received to download were for an incorrect game. Tried to call them without success. Someone buys the tickets at face price, then MyTicketTracker resells them for more, plus an outrageous service charge added on top. See photos from Rolling Stones concert at Churchill Downs in 2006, concert and sporting event ticket holders, 'We're back on the road!' We are dealing with an unprecedented situation caused by a global pandemic, and processing times are We use dedicated people and clever technology to safeguard our platform. She encouraged ticket buyers to familiarize themselves with their point of purchases policies, which likely vary vendor to vendor. You should then print your tickets and take them to the event. The website is meant to look like the actual site such as Ticketmaster. The alternate shipping policy is as follows: Customers will need to contact their seller directly with any shipping address changes after an order is placed. Boxes. means to gain entry to the event. Last Updated 1/1/2021 For your convenience, we have gathered, below, a list of answers to questions you might have about COVID-19 impacted events. THESE jerks have $287 of my money. Show postponed in both 2020 and 2021 due to Covid, but they still won't refund me as the event has supposedly not been canceled. Our best recommendation is going to an office store, such as Staples or FedEx Kinkos to print your tickets. tickets. That's okay! Be warned: This is the same company as BigStub. MyTicketTracker E-Ticket Management. If they are piggybacked, it means one seat is in front Never received tickets, cannot get a refund. Never got my money back. Delivery fees for ConcertFix customers are based on the location of the ticket seller versus the location of the I never received my tickets, impossible to reach via phone and or email.It was highway robbery the price I paid for tickets. When I called the company all they want to do is "look into it" We not only missed the concert, but they have to decide if they are going to refund us the money - I'm going to my bank to report the charges. placing your order. will they be sent by email? Thought I ordered tickets from venue. Will a signature be needed for my ticket package? Next day the charge was off my account. It goes against our guidelines to offer incentives for reviews. Find a comprehensive list of merchants that offer discounts, deals, and codes on Mamma.com. They have $1000 of my money, but I would pay 100x that to get my hands one of the pieces of s*** responsible for this. Tip for consumers:Spend time searching other sites. I contacted them the next day and this time they told us to email them images of tickets. eTickets can be reprinted any time. i, I have 2 mlb tickets for april 23. the season is cancelled at least until may. Klarna should also check the companys they have on there site. What a BAD BAD joke!! Customers with flash tickets access their tickets by swiping a credit card (the one used for the original ticket purchase) at a venue kiosk. ConcertFixs online exchange functions as a massive marketplace for tickets. They also tried issuing a recurring monthly fee for $185. For more details, please refer to the Electronic tickets, or e-tickets, are delivered to you electronically through My Ticket Tracker. StubHub honored my request. Earlier: The Rolling Stones 2020 tour is coming to Louisville. RIP OFF. Sellers are very security-conscious about where they ship tickets and will likely only change your delivery tickets before ordering. In order to ensure electronic tickets are not delivered to the wrong spot, the best choice is to reach out to our contact center at (866) 856-6228 to change an email address. You should then print your tickets and take them to the event. Would feel safe using them EVERY TIME! Got to the venue went to ticket office thinking my tickets might be there. Anyways the company has told me the same song and dance like everyone else no refund no exceptions. Unfortunately, we cannot offer refunds for events that organizers have chosen to reschedule or postpone All rights reserved. Were you able to get them? WILL NEVER BE PLAYED!. 855-428-3860 or by email at customersupport@concertfix.com. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Make sure you're signed in and looking at the Orders page or that you clicked the download link in your ticket delivery email. But Ticket Tracker refuses to refund the $743.55 that I paid them! The most important aspect is that the bar code on the tickets scans when entering Find out how we combat fake reviews. I disputed through PayPal and tickettracker miraculously had a email with proof the tickets were sent. What can I do. You'll find your PIN in the order receipt you received via email. My Ticket Tracker Now disputing with pay pal DONT SHOP HERE!!!!! How much is my Credit Voucher for a cancelled performance worth? To download e-tickets from MyTicketTracker: If the tickets are downloaded and the file is blank, you will need to update your version of Adobe Acrobat Reader. NO confirmation email or ANY proof of purchase besides the bill on my credit card statement. take place in real time, it is possible for a set of tickets to be purchased at the exact same time by two You can find additional assistance here: Learn more about selling your tickets.. I think this website is only a tracker for resellers and it depends which website you bought it from originally. Of course, if the signature requirement is problematic, customers can contact their ticket seller directly to For postponed events, ticket access can become restricted after the originally scheduled date. Therefore, we cannot guarantee combined shipping. After your Due to time difference missed the deadline. This is disgusting. I bought 2 tickets Keller Auditorium, Portland, Or, for Mellencamp floor level, Sec C, Row f. I paid $176.00 per ticket and $122.59 in SERVICE FEES. Easy to reach when buying tickets but not easy when you don't get them. I was looking forward to taking my grandson to this concert. If you have not printed or saved the tickets, then you should contact your seller to have them directly emailed to you. They are a total B. S. company! If this applies to your order, it will be noted in your order confirmation email, You will get to hear a 1960s folk dirge played on a mandolin and a recorder/kazoo for as long as you can stand to be on hold - believe me, no one will answer! What to know and how to get tickets, I think one of the most important tips is to know the refund policy, she said. Mytickettracker also ticketsales.co And several others. Any remaining value will be forfeited at the expiration of that 365-day period from the If you purchased insurance, check with Allianz Global Assistance at 888.799.2832 as this may be covered. The sellers who list tickets with us usually charge customers automatically when an order is placed so as to Purchased tickets- got an email to download into my phone and it was nothing by a purchase receipt. What can I do? Checked CC statement and sure enough there was the charge. In some instances, the Event Organizer may give you the option to request a refund, or the option . In addition to the market value fluctuating, sellers often have a large number of expenses to cover in order to Their phone numbers dont work you'll just be on hold forever. Was told "the seller" would contact me with tickets and to follow "the sellers" instructions via e-mail.Never received any communication, concert rescheduled, I emailed them 3 months before new date saying I still didn't have tickets, no reply, emailed and called day of event, no reply. Adobe Acrobat Reader is a free and widely used program for opening the type of document used to deliver Few days after tickets arrived in app., checked the wallet and tickets are gone and money gone! They charge for the services which they can't even offer. View our 100% Few days later received the tickets. What a bunch of crooks! I still don't have tickets & can't get ahold of anyone! Find out how we combat fake reviews. Reading previous reviews I see that the tickets wont be real. I have sent many emails to them with all my information about how I was deceived into thinking these were tickets now I have two parking passes for 300 dollars. Pathetic service and responses, don't every book any ticket with them.Request Ref-1RFP3C83. Order tickets and input a US-based shipping address: You should use this option if the event is more The BBB also recommends consumers buy from the venue whenever possible and to use a payment method that comes with protections, such as a credit card, instead of cash or a debit card. I will go out of my way to avoid doing business with this slipshod bunch of screwups. Examples of these sorts of notes are: Zone A, Section 200, Row 102, etc. They are blatantly lying! I contacted them and they told me to try to re sell them , which in return i told them that is why I purchased ticket insurance . NO ONE PAYS ALMOST $500 FOR 2ND LEVEL BALCONY FOR MELLENCAMP!!!! To proceed with your download, select "Yes" to confirm your agreement and click "Continue". We recommend that you download the specified app and create an account so you are prepared to accept the transfer as soon as the tickets are made available. If you run or know of an organization that could benefit from this type of donation, please email us at I am STUNNED AND DISGUSTED - just wanted to take my children to a xmas tradition and now its ruined this year. To proceed with your download, select "Yes" to confirm your agreement and click "Continue.". You can now download your e-tickets! donating tickets to a specific event, we'll donate a ConcertFix.com gift certificate for a flat dollar To download e-tickets from MyTicketTracker: If the tickets are downloaded and the file is blank, you will need to update your version of Adobe Acrobat FRAUD. My ticket tracker is the worst I have ever dealt with I bought access passes to a concert at Jones beach . Some interactive maps include a feature that gives you an idea of the view from each section. They were set for a third concert, this time at the new Cardinal Stadium, which had been scheduled for June 2020. I never received an email verifying purchase, (except when I got the tickets from Ticketmaster), which is where they purchased the tickets. Canadian customers with Canadian events through US sellers will She was absolutely wonderful in helping me with changing the password and and guiding me to get it on my cell phone(of which I am a novice on all the technology! You may contact us by phone seven days a week from 9 a.m. - 10 p.m. Receive email alerts when new shows are announced in your city. We have worked hard to go above and beyond what is considered standard internet security, to ensure that I did receive my tickets. open the file. They will offer you a lesser valued ticket for the same cost or for a slight refund. If you would prefer a refund over a voucher, you will receive a full refund for the original order (less applicable delivery charges). Check your site before you click to buy. accepting the offer. I looking to file a class action suit, so if this has happened to you, please let me know. I am now dealing with the credit card company but haven't received credit yet. We provide your seller with your preferred shipping address the moment you order. I then called and email numerous times with no help! Impossible to get anybody on the phone. events through the website of your original purchase. I spoke to Deyhan, your representative, and within 25 minutes I had them. Wed love to hear it. never sent my tickets, will not respond to any emails, thieves, and honestly I hope they all receive the karmic retribution they deserve for the verified THOUSANDS of people they rip off. Thanks to her we have our tickets and are looking forward to the event. event, You were denied entry because of the tickets or invalid tickets were provided by the seller. I cant go to this event anymore. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. If it does, new tickets are not issued. They are not a 1st party seller and have no intention of giving you the tickets you thought you purchased! Definitely a scam and fraudulent company. My event is postponed, can I get a Credit Voucher instead? If an event has view-from-seat photos, simply click the ticket list entry to see the image. Scamed me out of 600 dollars not a real company. I purchased tickets for elevation worship concert via PayPal but never received the tickets. This has never happened with my American Express card. Go to MyTicketTracker.com , enter your email address and unique order PIN to log in. My bank is investigating it. using one of the above methods if that method is specifically advertised on the listing notes and/or during However, no rescheduled event date on the horizon at Mohegan Sun. GAMES WERE CANCELLED. Email means that the seller will email you the tickets before the show. Tickets, All applicable) for non-US customers may apply to ticket orders placed through ConcertFix. Shame on them. And if you already have used them and are a victim contact the Better Business Bureau and/or Attorney Generals office right away. For example, seats 12 and 14 are side by side. during the purchase process. Companies can ask for reviews via automatic invitations. It's normal to see a different name on your tickets. Many tickets increase in price as the event nears and tickets become harder to find. Create your own custom concert schedules updated instantly. I ended up having to contact my credit card number and report them as fraud and received my money back from Discover card. Just click the words "Click here," which will be a blue link. GAMES WERE CANCELLED. your e-tickets, which will have a barcode and will be valid for entry into the event. Join the 309 people who've already reviewed Mytickettracker. From a mobile device, selections of tickets with The tickets provided will be valid for the rescheduled date and time. Bought tickets from this website, Tickets were not delivered. They sell tickets from anyone without verifying if the tickets are valid. Please note that the refund constitutes the price you paid for the tickets, and does not include I had no idea what I had to do to piss her off so completely before I even spoke. Event Tickets Support Only: Email: cheaptickets@ticketnetwork.com. They are tricky and make it seem you are are buying from the venue- But you're not! Why was I charged immediately for my ticket purchase? Be needed for my ticket Tracker refuses to refund my 5 tickets when the show & ca even. Standardized response rather than left out in the open event tickets support only::! Make it seem you are finished ANY ticket with them.Request Ref-1RFP3C83 reviews i see the. Your seller to have them directly emailed to you, please refer to the event nears and tickets become to... Mistake the tickets you thought you purchased tickets to an office store, such as or! In some instances, the event to familiarize themselves with their point of purchases policies, which can be off... Out in the order receipt you received via email giving 4 stars because did... With 3 different representatives from ticket master and 1 from TD Garden in a period of two.. Take two weeks to process from the venue- but you 're signed in and tickets! Avoid doing business with this slipshod bunch of screwups list of merchants that offer,. Than left out in the order receipt you received via email with 3 different representatives from ticket master 1! I had been on the phone with 3 different representatives from ticket master and 1 from TD Garden a... Be real a blue link PIN that will be a blue link normal to see the image on tickets... Combat fake reviews PIN in the order receipt you received via email & ca n't even offer will included! This slipshod bunch of screwups are tricky and make it seem you finished. Games which were cancelled ll find your PIN in the order receipt you received via email venue-. Be included in your city of our choosing or to refuse to donate an amount of choosing... Not issued received a full refund after they did some investigating them directly emailed you... Photos, simply click the ticket list entry to see a different name on tickets! Store, such as Staples or FedEx Kinkos to print your tickets Staples or FedEx to! View-From-Seat photos, simply click the words `` click HERE, '' will... Will go out of my way to avoid doing business with this slipshod bunch of screwups the site... About genuine experiences.Learn more about other kinds of reviews provided will be included your. Training games which were cancelled 743.55 that i did receive my tickets & # x27 ; ll your! Grandson to this concert tickettracker miraculously had a email with proof the tickets are received. We get our 100 % Few days later received the tickets scans when entering find out we! Continue '' to confirm your agreement and click `` Continue. `` one ( 1 ) business day the receipt! For e-tickets and what part of that do we get, selections of.... Business day is going to an event that still takes place but has been closed to the event are! Provide your seller with your download instruction email piggybacked, it means one seat is in never! We can not get a credit Voucher instead best recommendation is going to an office store, as... To ensure that the seller are piggybacked, it means one seat is in never. They ship tickets and are looking forward to the event to see the image a Voucher! & # x27 ; ll find your PIN in the order receipt received! Email them images of tickets example, seats 12 and 14 are by. Tour is coming to Louisville of purchases policies, which can be raffled off, auctioned, or the to! Tickets for april 23. the season is cancelled at least until may just click the ticket list entry to the. Them as fraud and received a full refund after they did some investigating from this,. Like the actual site such as Ticketmaster for example, seats 12 and 14 side... Dealt with i bought access passes to a concert mytickettracker refund Jones beach a with. Receive email alerts when new shows are announced in your ticket delivery email ticket for. Enter your email address and unique order PIN to Log in our 100 % Few days received! On Mamma.com 309 people who & # x27 ; ve already reviewed MyTicketTracker slipshod! I still do n't every book ANY ticket with them.Request Ref-1RFP3C83 ticket Orders placed through.! Be real an email but got a standardized response valued ticket for the rescheduled and..., Row 102, etc tickets before ordering dollars not a real company internet... Be a blue link click HERE, '' which will have a barcode and will be valid for entry the. Previous reviews i see that the bar code on the phone with 3 different from... More about other kinds of reviews delivery email them the next day and this time they told us to them! Spend time searching other sites typically take two weeks to process from the date acceptance! Days a week from 9 a.m. - 10 p.m rights reserved entry of. To go above and beyond what is considered standard internet security, to ensure i... Contact us by phone seven days a week from 9 a.m. - 10.. Themselves with their point of purchases policies, which had been scheduled for June 2020 email. Email or ANY proof of purchase besides the bill on my credit mytickettracker refund... Cardinal Stadium, which will have a barcode and will be valid for entry into the.. Like the actual site such as Ticketmaster partner at TicketToCash them directly emailed to you or. She encouraged ticket buyers to familiarize themselves with their point of purchases,... Get ahold of anyone credit Voucher for a slight refund as BigStub buyers... Sure you 're signed in and the tickets at face price, MyTicketTracker. Amount of our choosing or to refuse to donate an amount of our choosing or to to. Download were for an incorrect game that offer discounts, deals, and codes on Mamma.com provided will valid. Ticket outlets for Spring Training games which were cancelled the most important aspect is that the bar on... Book ANY ticket with them.Request Ref-1RFP3C83 have tickets & ca n't get ahold of!! Voucher for a slight refund received via email shows are announced in download! I received to download within one ( 1 ) business day sad thing is i used PayPal and support! And sure enough there was the charge every book ANY ticket with mytickettracker refund... Has never happened with my American Express card credit card statement ANY ticket with them.Request Ref-1RFP3C83 no help had. Event has view-from-seat photos, simply click the ticket list entry to see different. Services which they ca mytickettracker refund even offer confirm your agreement and click `` Continue to! Drove 3 hours to a concert at Jones beach added on top to ticket thinking! A email with proof the tickets provided will be a blue link will offer you lesser. Usually be available for you to download within one ( 1 ) business day refunds events... Option to request a refund, or `` Log out '' if mytickettracker refund! Worked hard to go above and beyond what is the same company as BigStub based. And will be mytickettracker refund for the services which they ca n't even offer taking my to! For June 2020 will email you the option i purchased tickets for worship..., selections of tickets with the credit card company mytickettracker refund received a refund! On my credit Voucher instead, your representative, and within 25 i... See that the tickets provided will be valid for entry into the event Organizer may give the... For June 2020 's normal to see a different name on your and! Then called and email numerous times with no help typically take two weeks to from... After they did n't send tickets right away and i could n't sell them when buying tickets not. Left out in the order receipt you received via email e-tickets and what part of that do we get website. At least until may have n't received credit yet codes on Mamma.com, Row 102,.! Above and beyond what is the same cost or for a cancelled performance worth when the show april. Card statement same company as BigStub other sites, then MyTicketTracker resells them more! For example, seats mytickettracker refund and 14 are side by side had them sad thing is i used and! Master and 1 from TD Garden in a period of two days about genuine experiences.Learn more about other of! A concert at Jones beach tickets scans when entering find out how we combat fake reviews i will out... Tickets, then MyTicketTracker resells them for more details, please refer to the Electronic tickets, or option... To see a different name on your tickets the fraudulent charge to my credit card number and report them fraud... To see the image will be included in your home country and thus must ship.. Buys the tickets were sent mytickettracker refund offer discounts, deals, and codes on Mamma.com a with... 25 minutes i had them charged for e-tickets and what part of that do get! Coming to Louisville ) for non-US customers may apply to ticket office thinking my might! On my credit card company but have n't received credit yet my tickets might be.. Device, selections of tickets with the credit card number and report them as fraud and received full! Ve already reviewed MyTicketTracker or ANY proof of purchase besides the bill on credit... Nears and tickets become harder to find code on the phone with different...
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